Arriving at Morocco is an experience: touchdown 10AM, a 1 hour passport control and more waiting until everybody's on the bus. You finally arrive at the hotel around 12 (only 15 minutes away from the airport) where you check in and get your room.... at 4:00 PM. PS/ make sure you go find your lugage first !
After unpacking time for some relaxation in the Spa? ("wellness included" by Thomas Cook)
The indoor swim after the hammam will cost you 10€ pp...
During the whole week no wifi available in the room, only rarely at the reception desk.
Do you want do exchange some euros into dirhams, you will be better off at the Carrefour (15min walk)
And now for something a little more positive:
the buffet is offering a nice variety of European & Morrocan cuisine. You must eat quite early though: once the buffet is running on empty, some plates will not be renewed (desserts....).
Some international wines are even available: if you're lucky they'll even find the key to get it.
Hotel-entrance, the receptiondesk and rooms are beautiful and always clean. The same for the beautiful gardens and swimmingpools, the great sun-lounges are very inviting.
It's staff is very friendly but always slow: if you need something, ask twice. (When you arrive late at the restaurant, it will be difficult to find a clean table...)
This hotel has everything to offer a great 5* stay, but it's missing structure and organisation.
Everybody's always doing a little 'something', but there's no one to organise and give directions.
Responsables are extremely good in overlooking without interacting. As someone said: organised chaos.
Good luck with the return: I hope the airport check in won't take... +2 hours?
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more less
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech