I am surprised that this hotel could get any good reviews and this was the general feeling from all of the guests who we spoke to. The "flexible" shuttle bus went at 11am to the centre square and returned at 5/6pm (the hotel decided what time during the journey in, in the morning) or at 9.30am. Generally this shuttle was arranged around when they were picking other guests up from the airport. There was no flexibility and due to this it was very difficult to plan a day.
The food was horrendous - having waited about an hour my vegetarian tagine came with bits of beef in it.
The pool was dirty and probably a health risk - I wasn't prepared to risk this!
The staff, though friendly and probably wanting to be helpful, appeared out of their depth with running a hotel and I suspect had little or no training.
The beds were uncomfortable, the bathrooms run down and in places it was poorly kept.
I felt like we spent more time complaining or trying to get the staff to help us out with things, than we did actually enjoying the trip.
If you get a good cheap deal on this hotel and are prepared to be flexible with the shuttle and to eat out all the time, then it may be a good buy, but I definately wouldn't recommend it for a long stay.
- Official Description (provided by the hotel):
- Riad has 4 suites of 55sqm with private room and of 6 rooms of 25sqm. All suites and rooms have air conditioning, TV and dressing room. 4 lounges, swimming pool, 500sqm of terrace and solarium. VIP area, shop presents Moroccan crafts. ... more less
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