Unfortunately the hotel had double booked us and couldn't accomodate us at their hotel. These things do happen in that line of business, and are not necessarily an indicator of a bad hotel.
In this case the hotel manager more than made up for their mistake. Not only did they profusely apologize and explain what happened, but they quickly and easily lodged us in the Riad next door. It was hardly an inconvenience when the staff took such good care of us. Everyone were incredibly polite and nice to talk to. They also arranged a taxi to the airport the next day.
The new Riad we stayed in was just as nice, though I would've like to dip my toes in that pool they have. Maybe next time!
- Official Description (provided by the hotel):
- Riad Al Badia is located in the southern part of the Medina, in the district of Berrima, the district of the storks and the palaces. Riad Al Badia offers six rooms of three different categories, a lounge, a dining room, a patio with refreshing bassin -swimming pool and two terraces. Riad Al Badia offers a Moroccan experience through its hospitality, the opportunity to discover our oriental culture, our traditional and fresh home-made Moroccan cuisine at «La Table Al Badia» but also the traditional Moroccan materials, such as bejmat, zellij or tadelakt used in the decoration of Riad Al Badia and finally, we do provide a daily assistance to let you apprehend Marrakech and Southern of Morocco. Staying at Riad Al Badia is to discover and to experience the genuine Morocco where the "Tailor-Made" service is our daily philosophy. ... more less
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- Also Known As:
- Riad Al Badia Hotel Marrakech