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“A really geniune welcome”
Review of Riad Kheirredine

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Riad Kheirredine
Ranked #3 of 499 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A really geniune welcome”
Reviewed June 24, 2013

I travel freqently for business so look for places with character and charm but high standards when I travel for leisure. I spent two night in the Riad and cannot recommend them highly enough. I really did feel that they cared that I had a positive experience and a good stay. All of the staff were kind and thoughtful, from providing me with a local phone that I could call them on 24 hours a day if I got lost somewhere while out looking around to pulling together an impromptu meal in the late afternoon before my flight. I will return and will recommend to friends.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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co londonderry
Level 6 Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 23, 2013

A big thank you to everyone who works at the Riad for making our honeymoon very memorable. All the staff work very hard to ensure everyone is looked after. The staff seem to work very long hours but are always pleasant. The place is spotless clean and rooms cleaned twice a day. The process was very professional from the beginning with great communication. Everything went well from the moment we arrived at Marrakech and greeted by our transfer. The Rad organised an excellent tour for us. Everything that is said in other reviews is spot on. I found it intimidating at night walking in the alleys so we were always then meet by the staff to walk us back. I enjoyed our fresh orange and coffee on arrival every evening. Large tasty breakfast daily. Once you enter the doors of the Riad it is very quiet and tranquil and feels like you are miles away from the madness that is Marrakech. Thank you Riad Kherredine.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baileysandcream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 6 Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 23, 2013

Lovely riad, great room, fantastic breakfast, and wonderful staff.

Reading other reviews, I'd agree with all the positive feedback, so I won't repeat it all here (and if there's anything other than great comments I'd be surprised!)

The roof terrace is a great place to relax (recommend taking breakfast up there too), with a number of different areas so you'll always have your own space. The evening meal was really nice too (as good as any other meal we had in Marrakech), and good value.

Located in the medina just outside the souks, you'll be shown the way to Jamaa El Fna on your first day. Probably a 20min walk, but if you were located bang in the centre you'd be missing out on some of the atmosphere. We got lost, first time on the way back, but it's safe and all part of the fun (if in doubt, just call the riad on the mobile phone provided and they'll come rescue you). It's also within walking to the Jardin Majorelle and the Nouvelle Ville (again, you'll be shown the way, to make sure you don't get lost!)

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rousers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 20, 2013

We were very happy with our stay here. Since we were a party of four we needed to take two rooms: one was spacious and the other a little small, but both were comfortable and we were quoted a combined rate which was lower than the posted rate for the two rooms individually. Further, when a larger room opened Valentina upgraded the second room to the larger one. Valentina and her staff were very friendly, and very pleasantly helpful. Any time we were down in the courtyard someone came by to see if we needed anything. Our two rooms were great, the beds comfortable and the inner courtyard of the riad is tranquil. The pool is small but after a hot afternoon exploring Marrakech it was a welcome way to cool down. We wouldn't hesitate to stay here again.

The riad is in the medina, located within walking distance of much of what we wanted to see. Part of the enjoyment of the whole Marrakech visit was the proximity of where we stayed: once you go out the door you are the labyrinth of narrow streets/passageways of the medina. The staff walked with us the first time we went to the main square, carefully pointing out landmarks so that we could find our way, providing advice on dealing with the merchants and providing other advice on navigating the medina. The staff also walked with us when we went to the Majorelle Gardens. (In both cases once we were there, they politely left us and we're on our own to make our way back, which was quite satisfying.) For good measure, the riad also provided us with a phone so that we could call if we ever needed someone from the riad to come meet us--we kept the phone with us on each outing but never needed to use it.

Based on other reviews, we decided to accept the riad's offer to prepare a meal for us, which we enjoyed on the rooftop the first evening. It lived up to expectations, delicious and more than anyone could finish (served family style) and worth the price. The breakfasts are also served family style and also very substantial.

Stayed June 2013, traveled with family
Helpful?
2 Thank AlaskaSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2013

We stayed here for our wedding anniversary and loved it, Valentina and her staff looked after every aspect of our short stay, we had an amazing meal on the roof top terrace very romantic and wish we could have stayed longer! We will return hopefully one day.Other reviews have covered all the other aspects of the medina..we still got lost but don't worry too much as the media will lend you a phone!
Top tip...the breakfast is amazing and huge so you won't need much lunch, if any!
Thanks to all the wonderful staff we would recommend here for couples, friends, or solo travellers- enjoy you will not be dissapointed!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachelandrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2013

I visited this Riad with my friend and as two women travelling we were aware that Marrakech whilst being amazing could possibly hold the odd challenge. I choose this Riad after having read the reviews here and I was not disappointed. Every single member of staff at Kheirredine made my stay in Marrakech wonderful. My advice is to follow all the staff's guideline's to the letter. If they say somewhere is open, do not listen to a random, though friendly taxi driver who might take you somewhere else for another interesting but going-to-cost-you option. I enjoyed the pharmacy, not least because we had the opportunity to talk to a Moroccan woman for longer than "2 thés menthe svp" but we were completely ripped off as the taxi driver had to get his cut too. All part of the fun and it still makes me laugh... we were told! But hey that's what travelling is for, stories. And I did enjoy arguing that I had no need of the herbal concoction "women's viagra" Not something I'd expected to be doing! Some people may find the barter system stressful but remember you are a walking euro and it's only stuff. Walking away usually gets you your dignity back, and often the price you want, though I'm better at giving this advice than taking it. My bartering skills are appalling but I didn't want to buy anything expensive so wasn't truly committed to the cause. Keep your sense of humour, in fact take that with you in spade loads, and head back to the Riad to tell the lovely staff all about it. Marrakech is fantastic, expect it to be different and you'll get the most out of your trip. Staying here made all the difference as the Riad Kheirredine could not have looked after us better. They take such great care of you, help you get around by walking you into the main square and showing you all the markers you need to get back again (10mins, you'll be amazed how quickly you get the route with Ismail's help), argue taxi prices for you, give you a mobile, meet you when you ask them to, will come find you if you get lost and could not be more accessible, even late at night. For us it gave us a sense of security and confidence we would have struggled without. The rooms are beautiful and relaxing... they have windows! Not all hotel rooms do and we found that essential... the sun terraces are surprisingly secluded making the Riad a haven from the great and chaotic experience of the Medina. We found the need to return "home" and take a breather really necessary and coming back to the Riad and the staff was perfect. Plus breakfast is almost the yummiest food you can eat here. You don't need to stay outside of the Medina, for the full Marrakech adventure just stay here. You will not regret it.

Room Tip: We stayed in The Rose Rooms, the only twin room. Smells lovely as rose oil is being diffused when yo...
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emfloherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 14, 2013

First your car stops at what seems to be its final destination and the hotel is nowhere to be seen. Then you are told that the car can't go any further, and someone from the Riad comes to meet you, and your luggage is taken into a little cart and you walk for about 15 minutes through narrow cobblestone streets and mysterious alleys. And you start wondering where you are going and where they are taking you... And then you get to the door... and you enter a whole different world and forget everything else.

The Riad is so quite and calm, it feels like it's situated on a little cloud, away from everything. The small pool, the open sky patio, the plants, the furniture, the warmth of the staff, the welcoming drinks and food... everything is an invitation to relax and take in the beautiful appeasing atmosphere.

The rooms are very beautiful, tastefully decorated, beds are superb. It's all traditional art and architecture but at the same time has all the modern facilities you would need in a hotel (hair dryer, a safe, an alarm clock, etc.).

The Riad staff gives you a cell phone which you get to keep with you during your whole stay so you can make necessary calls and let them know when and where to meet you if you need assistance getting back to the hotel. They also give you unlimited drinks and fruits. You only pay for the room, but you get all of the rest complimentary.

One person in our group got sick one evening and the staff provided us with medicine, cooked a special bland meal, and was super helpful. They also didn't charge us for any of it (the diner, the medicine, etc.).

Everyone in the Riad is friendly and nice and has at heart your satisfaction and comfort, without ever being over the top. They even politely refuse tips. I have never encountered such an outstanding service! I highly recommend this Riad!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AichaBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, September 2, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Kheirredine

Property: Riad Kheirredine
Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Marrakech
#2 Family Hotel in Marrakech
#3 Luxury Hotel in Marrakech
#31 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kheirredine 5*
Number of rooms: 14
Official Description (provided by the hotel):
The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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