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“Must stay Riad !!”
Review of Riad Kheirredine

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Riad Kheirredine
Ranked #3 of 499 Hotels in Marrakech
Certificate of Excellence
Reviewed May 9, 2013

We are in Morocco for 2 weeks and started our trip at the riad Kherridine. I was celebrating my 50th birthday and we couldn't have asked for a better location. It is as fantastic as other reviews have mentioned - with a special highlight being Ismail who's directions were indispensable. We liked the fact the riad was a bit further from the main square with the walk there being an interesting part of the day - it was also nice to get back to the calm after a mad day in the soucks. Valantina was a wonderful host - she were happy to chill some champagne we had bought and also presented a lovely bouquet of roses with the birthday breakfast. We will definitely return !!

Room Tip: We stayed in the Jasmine room which was over 3 floors. A bit querky but we loved it - especially the...
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  • Stayed: May 2013, traveled as a couple
    • Value
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Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 7, 2013

We stayed at the Riad Kheirredine for 3 nights for the bank holiday weekend in 2013.
I booked this Riad because I read a lot of good things about the staff and people definitely don't lie, the members of staff are pure stars !

We got upgraded for 2 nights to a bigger room, which is a lot bigger than the standard and absolutely amazing so I would say go for superior if you have a choice ! We stayed in the Rose room for 2 nights then the Sandal room for 1 night. The standard room was still lovely but because it is smaller it does get a bit hot at night (although there is AC so this should help if you use it, I just don't like AC so didn't use it!)

The breakfast is absolutely amazing !!! Go for full! The pastries and cakes are all fresh. The eggs are lovely and they give you traditionnal bread and kind of pancakes and crepes which are yummy ! You can have breakfast upstairs in the roof terrasse or wherever you like (middle terrasse, in the patio downstairs, inside if it's too hot...). The fruit salad is freshly made and you can ask for specific fruits if you want and they have them.

The Riad is a bit far from the main square and therefore a bit difficult to find on arrival but they give you a number to call so that they can pick you up. We actually like doing stuff on our own so we just asked and a local brought us there. The Riad will give you a phone to call them if you ever get lost and the first time you go out they have lovely staff to teach you the way. Ismail was a great teacher and we didn't have to use the phone a single time !
We quite like to get lost and find our way ourselves so we actually changed the way we got to the Riad on a few occasions just for the pleasure of trying to find it in the street maze !

Tea coffee water orange juice is included so you can have as much as you like at anytime which is nice. The roof terrasse is amazing to relax at the end of the day. They serve wine and beer as well, not incredibly cheap (4 euros) but considering that it is not very common in the city and they give you olives and dried apricots to nibble on it's ok !

If you want to go anywhere they will book everything for you. If you want to eat inside and avoid the perpetual harassment in the street, the other people in the hotel said the dinner was great (but very large, make sure you are hungry!)
We decided to do everything on our own so didn't get dinner there and went to a few of the nearby restaurants which are very nice. We prefer quiet and non touristy places so we tried to avoid the tourist restaurants but they do look nice. We also booked our own retrun trip to Essaouira with local buses even though the staff were not really convinced that it was a good idea ! It was a lot cheaper as the bus station is only 10 min walk from the Riad but I would certainly not recommend the local buses if you have kids! They can book everything for you with nice buses and cab if you can't be bothered or you want comfort !

Overall a lovely experience and I would recommend this Riad to anyone who doesn't mind the 15-20 min walk back to reach it. The place and the staff are definitely worth it !

Room Tip: The superior rooms are a lot bigger and very nice and get less warm during the night than the standa...
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  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank JandS052013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Prior to leaving the U.S. for vacation we arranged an airport pickup through the Riad and just as promised, our driver was there waiting for us with a sign for the Riad Kheirredine. Our driver, Mohammed was friendly and told us about the significance of many important sites as we passed them on our drive. I would highly recommend asking the Riad to arrange for the airport pickup as haggling for a cab at the airport might be a bit overwhelming upon arrival.

Mohammed dropped us off at the taxi stand in Sidi Ben Slimane where Ismail was already there waiting for us (cars cannot fit into alley ways of the medina so you must go by foot from that point). We were greeted by Ismail, one of the Riad's staff, to cart our bags and walk us through the winding medina alleys to the Riad's location. I could never say enough wonderful things about Ismail. He was cheerful, courteous and welcoming and we knew if he was any indication of our stay with Riad Kheirrdeine then we were going to be very happy. As it turns out, we were fortunately right in this assumption. Upon entering the Riad, you are immediately struck by the cleanliness and beautiful decor. Yajaira greeted us with a warm smile and immediately asked us if we needed water, coffee, mint tea, a snack, whatever we could ever want! You are made to instantly feel welcome, comfortable and at home in this riad. We were sat down in the inner courtyard and served a snack with some of the well-know mint tea that Morocco is famous for. Yajaira provided us with very useful information as well as a few helpful maps of the medina. After we reassured Yajaira that we didn’t have any additional questions, she showed us to our room.

The room (Verveine) was immaculately clean, smelled wonderful and was perfectly decorated with a beautiful Moroccan/Italian flair (the owner, Marina, is Italian). Bowls of fresh fruit and almond cookies were set out upon our arrival as well as a large vase of fresh white roses. The mini fridge was packed with cold water and various soda options (all free of charge). Nightly our bed was turned down, our fruit supply replenished and our fridge re-stocked. We were always asked if we needed anything or wanted anything to drink or eat. Never once did I feel that we weren’t thought of.

We arranged to have dinner at Riad Kheirredine the first night as we arrived a bit late in the evening and were very tired from the flight. We enjoyed two cold “Casablanca” beers served with cocktail peanuts and Moroccan olives in the courtyard prior to dinner. We were served a HUGE and delicious dinner feast consisting of several courses - Moroccan salads, fresh bread and soup, Chicken Pastilla, Beef and Prune tagine, and a delicious dessert. At the end of our meal we were beyond full and very satisfied. The staff was very attentive and always went out of their way to make us feel welcome and comfortable.

For the next few days, the staff continually checked on our comfort and made themselves available for whatever we needed. They arranged a trip for us to Ourika Valley where we hiked through the Atlas Mountains and visited Berber villages. They took care of arranging the driver as well as the local Berber tour guide. Throughout our stay, they assisted with suggesting things to do and places to eat, as well as arranging dinner reservations for the restaurants of our choice. Each day, our room was cleaned and restocked with fruits, water and beverages. It was evident anytime you looked around that the staff took care of the Riad to the highest standard possible.

I took my time writing this review because I wanted to fully express my gratitude and appreciation for Riad Kheirredine. As I noticed upon our return to the states, the Riad’s rating had dropped and according to all the rave positive reviews (all 5 star!!!), I am incredibly confused. Whatever the rating TripAdvisor assigns, I can ensure that this is one of the nicest places I have ever stayed and deserves only the highest rating possible. I sincerely cannot imagine another place that could do better. I encourage anyone to stay here and I promise you will not be disappointed.

Thank you to the Riad Kheirredine staff and management, - Marina, Yajaira, Valentina, Ismail, Ibrahim, Abdullah, Elena, and others. (I apologize for misspellings of names and anyone I forgot!) You all are wonderful and made our stay in Marrakech a memorable and wonderful experience!! I am happy to now call you all my friends. My husband and I hope to return in the future and will absolutely book with Riad Kheirredine again!

-Amy (& Nick) Hennig
New York, NY

  • Stayed: April 2013, traveled as a couple
    • Value
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1  Thank LOVES2Traaaavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

Stayed in the Riad Kheirredine for 4 nights in the end of April 2013. It was my second time visiting Marrakech but the first for my family. We really enjoyed our stay at the riad. The hospitality and customer service was perfect. The whole experience from the pickup at the airport, the dinner when we arrived at the riad, the guided tour through the souk, supporting us with a local cell phone (in case we got lost), the best roof terrace, smiling and knowledge staff and lovely breakfast, to the last arrangement with the driver getting us to our next destination. The location is good, a charming neighborhood.Would recommend this riad in a heartbeat.

Room Tip: As we traveled a family of 4, the tower room Jasmine was a good fit. Allthough I must mention that t...
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  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mofoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

We stayed early April and had a lovely time. All the reviews are true, the Riad is an Oasis of Calm run by the outstanding and caring management of Valentina and Yajaira. Always welcomed on our return to the Riad with the offer of refreshments, and offered advice and the support of Ismail to guide us to new destinations if required. All the staff are friendly, courteous and helpful and Ismail an absolute star with his excellent directions and care in pointing out landmarks. Restaurant recommendations to be trusted, we had an excellent meal at the nearby moroccan restaurant and the one night we stayed in and my wife wanted a snack Valentina sent out one of her staff in the evening to get some bread to make a lovely cheese and tomato roll, the epitomised the exceptional customer service, great place, recommended.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roblainey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

I stayed at Riad Kheirredine with my partner in March 2013. It was our first time in Marrakech and we weren't disappointed. The riad was beautiful and maintained to a high standard. Customer service was fantastic. Coffee, mint tea (delicious), and water was available on request, alongside little nibbles (cakes, biscuits): all included in the room rate. Breakfast was plentiful and again to a high standard. We stayed in room Vervaine which was decorated beautifully. And then there was the roof terrace which did not disappoint. I highly recommend this riad - it was a real oasis of calm after walking through the busy bustling souks.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelling_Shh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded September 2, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

The last 2 reviews ranked it the best and I have to agree! After 2 weeks in Morocco changing riad every 2 or 3 days this is indeed THE BEST! The lady owner is Italian and it shows in an almost obsessive attention to details which are overlooked elsewhere. Few examples? The rooms have shutters! (I didn't find them anyplace else and was forced to wake up at 5!) The minibar is FREE (non alcoholics) and so is any soft drink you may want to consume at the riad (who ever heard of such a thing?) Riads to stay fresh usually have small windows and little light, not easy to perform a makeup, but here a magnifying mirror will help You out. The OBSESSION TO PLEASE YOU will go as far as giving You a cell phone to carry around to call if lost or in need of anything. Ismail will walk to to the taxi stand and to the famous Jemaa El Fna square (a good 20 minutes away) pointing out the way not to get lost on the way back and REFUSE A TIP (are we in Morocco?). The fabulous breakfast is served on the terrace, there is no wait since you call from your room 10 minutes before to find it ready for you, sticky fingers after a pastry? no need to go back to your room since a faucet is on the sunny terrace. I hope i gave You an idea this riad is not to be missed. It is a Riad, old and rich in fascion, but like all Riiad with steep stairs and relatively small room, it is not the Sofitel but I like it even more for that.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gi049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this reviewResponded May 12, 2016

Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Kheirredine

Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Marrakech
#3 Luxury Hotel in Marrakech
#31 Business Hotel in Marrakech
Price Range: $166 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Riad Kheirredine 5*
Number of rooms: 14
Official Description (provided by the hotel):
The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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