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“10/5” 5 of 5 stars
Review of Riad Kheirredine

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Riad Kheirredine
Ranked #3 of 505 Hotels in Marrakech
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“10/5”
5 of 5 stars Reviewed February 26, 2013

Firstly please book the airport transfer, this is the start of an exciting adventure! Your escort will be waiting at the airport to transfer you to the square in the Medina where you will be met by a guide from the Riad and a young man with a cart to carry your luggage, you will then be led through the alleyways to the Riad. The location is perfect, main attractions are all within walking distances and you are right in the middle of the medina.
On arrival you are so warmly welcomed by Valentina, who arranges mint tea and homemade pastries and delivers a brief overview of the Riad, the Medina and the unconditional support they are there to offer you should you require. Valentina provides you with a mobile with several contacts at the Riad should you get lost or indeed when you wish to return to the Riad after an evening in the Medina.
We booked the Eucalyptus Suite, it was absolutely delightful, the staff had decorated it beautifully to celebrate our wedding anniversary. The room was warm, the four poster bed very comfortable with crisp quality linen and cashmere blankets, the room is attended to twice daily, with a turn down service in the evening. There is plenty of hot water and complimentary herbal toiletries. There is a mini bar which is replenished daily with small bottles of mineral water, all tea, coffee, water taken in the Riad is offered complimentary, alcohol and soft drinks are charged.
Valentina and Yajaira are delighted to share their experiences and recommendations and will readily make reservations and arrangements for transfer to the restaurants and await your call when you are ready to return.
On our first evening we ate at the Riad, the meal was delicious and plentiful, the other evenings we went to Le Foudouk 10 mins from Riad via a taxi from the square and being met by a hooded gentleman carrying a lamp! we then tried the Dar Zellij 2 mins from the Riad, perfect after a days walking! again unbelievable that behind these tiny alley walls lies such beauty. Both of the restaurants were excellent, food superb, very reasonable 3 courses with bottle of wine and mineral water being around 850dh. Fantastic recommendations from Valentina and Yajaira.
Breakfast at the Riad is so relaxing, you call down to reception 10 mins before you wish to eat and say if you would like to eat indoors or on the terrace, when you arrive the most wonderful selection of fresh fruit, pastries, breads, juice is presented. There is no fixed time 08.30-11.30 ish! The view from the roof terrace is incredible, it is also a wonderful relaxing place to unwind after a busy day.
The staff are welcoming, polite and helpful at all times Ibrahim, Abdul, the Phillipino staff who ensure the Riad is immaculately clean, the aromatherapy oil burners ensure the Riad smells heavenly.
This review would be incomplete without mentioning the wonderful Ishmael, he is an absolute gem, he is a wealth of local knowledge, gives excellent instructions on finding your way around the Medina and points out memorable landmarks to re-trace your steps, his patience is infinite and always with the biggest smile! Thank you Ishmael, you are a star.
Before we left we were delighted to spend five minutes with Valentina to give our opinions, she is keen to hear how they can improve, this is hard when you have had perfection. We certainly did not find this an imposition it just further highlighted the care and attention to detail that Valentina ensures is standard practice for the Riad.
Our transfer back to the airport was as seamless as the rest of our stay. We were sad to depart Marrakech, the beautiful Riad and the wonderful staff. We cannot recommend our experience here highly enough, my standards are very high, they were exceeded!
Dear Valentina and staff thank you all once again for our amazing, unforgettable experience, we will return very soon, but for longer. X

Room Tip: We loved Eucalyptus.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank H7FJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,335 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
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English first
Brookfield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

I run meetings and customer service training… this Riad was absolutely fantastic! Overall outstanding service, help, food, and rooms. Your only decision is their availability.

The details: it is in a unique location that gives you the old world feel and the rooms are Moroccan styled. The Riad itself is beautiful to look around at the design and ambiance.

The best part is the very helpful staff who will walk you to the main square and even give you a cell phone to call when you want to come back! Setting up tours, transportation, etc. were really outstanding and helped to make the trip special.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DavidGilman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

We stayed at this Riad on 13/2/13 for 4 days. It is everything that everyone else describes - the service from all of the staff is superb and you could not feel more welcome anywhere else. Marrakech is a great place to visit and booking this Riad will ensure your trip is fantastic.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Remblents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Hamburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

Everything is true. The Riad is wunderfull, nice and lovely rooms. The terrace is fantastic for relaxing and having breakfast. But the most important thing are the crew arround the owner. they are so friendly and they help you with everything. things like catching you from the airport, bringing you to the centre, book taxis and restaurants. we was sick and they organise us medicin. they make a call for us bring us the dinner in the room. We really enjoy the time and feel like in a big family. The Dinner is fantastic and you get water and fresh juices or tea and coffee for free the whole day. If you like to feel good, then go there you will love it. Thanks to all the lovely People from the Riad. And of course we will send Baby Pictures when she or he is coming.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sven_244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

The Riad offers tranquility in the middle of a chaotic city and the service from Valentina and the team was excellent. Make sure that you book the taxi offered by the Riad from the airport as when you first arrive in the city the myriad of narrow alleyways mean it could be ages before you find the Riad otherwise !
As you wonder down the backstreets it is easy to be concerned what the Riad will be like but do not fear as the accommodation is excellent. Do make sure you explain to the staff at the start what you had planned to do - we had booked the Heritage Spa (excellent) and a couple of restaurants and Valentina suggested a change of time for one of our bookings and a change of restaurant for the other ! - both worthwhile.

Best of all was the fact the staff were always asking if they could do anything for you (special mention to Ismail) and the free tea and coffee was just what you needed after a long day amongst the bustle

If you are going to Marrakech, I would certainly recommend you stay here - you will not be disappointed

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Reeders24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, England
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 22, 2013

As soon as you arrive by taxi you are collected by the welcoming staff from the riad and briskly taken through the many small streets around the medina to the riad’s front door where Valentina and Yajaira were ready to welcome you and wrap you in the leaf of the kheirredine as promised on the website!
We were escoted to the Eucalyptus room, the most beautiful room you can imagine full of eastern décor, comfy sofas and chairs, a good sized bathroom, a dressing room off the main room and a bed fit for a princess!
As we arrived mid evening we took valentinas advise and had our first meal of our holiday in the Riads restaurant, we were definitely not disappointed the meal was amazing from start to finish and the best tip was not to eat too much bread as the food came in abundance! After dinner we relaxed on the patio area with coffee and we were then presented with a cake as we were celebrating a birthday as well, a very nice touch!
Our first full day of shopping and site seeing was upon us so after a very filling breakfast of fruit, yogurt, pastries, pancakes, cheese and bread we were ready to head out with our complimentary mobile phone accompanied by Ismail the most friendliest gentleman you can imagine to meet, even after 4 days we were still known as ‘Madame’ Ismail would guide us to the centre of the Place Jemaa El Fna everyday sharing tips on the way and how to find the riad door on our returns, which I have to admit we only managed once in four days but there was always a smiling member of staff willing to collect us and show us the way!
We had many great experiences during our stay which included visiting a Hamam, the horse drawn carriage tour of the city which stopped at the Jardin Majorelle, a very relaxed place to visit, the every day hustle and bustle of the madina and suk, the spice shops in the Kasbah area, the tannery (not for the faint hearted as even with a bunch of mint the smell is very overwhelming) and the many tagines we tried the best being the lamb and apricot served at the cafe arabe roof terrace which also had lovely views of the sunset a fantastic atmosphere and great wine!
Overall a fantastic trip and experience mainly down to the most accommodating staff you are ever likely to meet, which makes the kheirredine riad in Marrakesh a must to visit! We will definitely return and look forward to seeing the people we would now call our friends!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mich69Kent_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

Thank you for a lovely stay. Yajaira and Valentina went out of their way to be helpful and offered lots of advice for our first stay in Marrakech. It was a very special place: in the Medina itself, but such a relaxing atmosphere once you entered the riad itself. Had breakfast served up on the roof terrace each morning and the staff were always around to offer us drinks as we arrived back after a day out and about. I would certainly recommend Riad Kheirredine!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Wendyhasl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Kheirredine

Property: Riad Kheirredine
Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Marrakech
#1 Luxury Hotel in Marrakech
#2 Family Hotel in Marrakech
#31 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kheirredine 5*
Number of rooms: 7
Official Description (provided by the hotel):
The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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