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“The most fabulous experience” 5 of 5 stars
Review of Riad Kheirredine

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Riad Kheirredine
Ranked #2 of 504 Hotels in Marrakech
Certificate of Excellence
Durham, UK
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The most fabulous experience”
5 of 5 stars Reviewed January 16, 2013

Just spent three nights in this wonderful Riad in the Ambra room. The place is beautiful, but it's really the staff here who are completely superb, and who make the experience perfect. From the minute we arrived they were so attentive (every last one!), walking us to and from the taxi stand (and even to restaurants) to make sure we didn't get lost. Even once we knew our way (thanks to one of their guides on the first morning), they always insisted they would come and get us from the taxi stand for the last bit of the walk, as it can be confusing at night. We simply rang them on the mobile phone they gave us, and five minutes later they were there. We can't thank Valentina enough for all of her fantastic suggestions for restaurants, a beautiful hammam, the best ways to walk around the city - you name it, she knew it, and she was always right! She also took care of confirming our transfers and making bookings for us. I've rarely known someone so keen to make sure you have a wonderful time - and this is reflected in the attitudes of the other staff too - always happy, smiley and welcoming - which is amazing, because they work long hours! Breakfasts on the roof terrace - yes, even in January - were wonderful - more than you could ever eat and delicious. They always set us up a little table in the sun, and then, when we came back in the afternoon they'd bring us tea and biscuits while we watched the sun go down. I literally cannot recommend this place enough. You do have to accept that it is on a back alley of the medina, but if you want to stay in the medina, most riads will be in those kinds of locations, and I thought it added to the feeling of seeing how Marrakchi truly live...normal people going about their daily business. We felt perfectly safe, even on our own, and even in the evening. Do not miss out on this wonderful experience. We didn't want to leave.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PeepsDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 27, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,342 reviews from our community

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11
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
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English first
Managua, Managua, Nicaragua
1 review
5 of 5 stars Reviewed January 15, 2013

I stay in this Riad about 5 days and all I got to say it's that it’s a great experience. The service is incredible. All the workers are exceptional and extremely friendly. They helped out my girlfriend and I in everything possible from reserving tours, having food delivered and even changing Euros into Dirham’s. I have nothing but great compliments for this Riad. It was a amazing experience going to Marrakesh and the Riad and its workers made everything a lot better and easier for girlfriend and me.
My girlfriend had a food reaction one night and the Riad was kind enough to find us a private clinic where a doctor could see her and give her some medicine. Two of their employees accompanied us to the clinic and translated and help us through this process. We are grateful for their help.
Please visit Riad Kheirredine you will not regret it.

Room Tip: All the rooms are name after different aromas. I stayed in the rose room.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Diego B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 14, 2013

Italian run, very stylish place and very helpful people. Only place I’ve been to where the rooms are made twice a day, and the bedding was incredibly comfortable. The terrace is gorgeous and I loved just lazing around there before heading out. Best breakfasts I’d had in Morocco, loads of delicious food laid out, I scoffed the lot every time. Dinner was excellent as well. Tricky place to find but they put a lot of effort into helping you out so not a problem, and smartphones locate you anyway. Definitely go here.

Room Tip: L'Orange is a bit small.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank StephenH5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 stars Reviewed January 14, 2013

This is a wonderful Riad in Marrakech. Staff are fantastic as is the terrace and the complimentary breakfast - best we had in Morocco! The walk to the square takes about 15/20min but you are given great directions and a guide by the staff, we had no trouble (and it is nice to weave through the souk like you know where you are going). We stayed in the most basic room, but it was still luxurious and had a nice view onto the inner courtyard. Above all else the staff are what make this Riad great - true hospitality.

If I were to return to Marrakech I would definitely stay again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Isabella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 24, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

There are so many nice touches and gave me a great feeling. First off is helping guest orientate in the confusing medina. The hotel arranged for staff to take guest out on an orientation walk, and have map and direction guide printed, very handy. Trust me, u need it. The staff is very patient and pointed to all the signs and "landmarks" along the way. Hotel even provided a mobile phone with names of manager and staff in it, and i was encouraged to call any time anywhere to seek help. It is really re-assuring. Second, little snack, water, fruits n drink are prepared every night just in case guests are hungry. Manageress Valentina also very helpful with suggesting places to visit and arrange guides. I was unfortunate to have a not very inspiring guide (whom the hotel used for the first time as the regular guide was not available). Upon hearing my "complaint" Valentina waived the fee even though I insisted on paying. Breakfast and dinner were delicious. The restaurant is small but very intimate. I met an American family who is so well travelled and dinner conversation lasted more than 2 hours and i got so much valuable travel tips. The staff are all very courteous, and everything went well, not mistakes. Considering I don't speak French this is incredibly wonderful.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Meng Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 24, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 10, 2013

We stayed at the Rose room which was a very beautiful and cozy room with its own fireplace! It was great! but what makes the riad stand out besides being a very nice Riad is defenetely its staff! Every single one of the employees in Riad Kheirredine was beyond wonderful and helpful! On my last day in Marrrakech I got food poissening from eating in the streets and I had to go to a private clinic... I can not even begin to explain how nice Yahaira, Valentina and Abdul were... they took care of me as friends and not as another guest. Also many thanks to Ibrahim (who escorted us everyday around the medina with a charming smile) and thanks to all the rest of the staff of the Riad for a lovely experience. If we ever come back to Marrakech we will certainly be staying here!

Room Tip: Jasmine or Rose Room
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AndreinaGlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 24, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 8, 2013

We can't speak highly enough of this little "gem" tucked away in the medina of Marrakech. From our initial greeting at the train station to our departure
our experiences were always such good ones. Each member of staff were always polite,courteous, friendly and SO helpful. We were always offered someone to escort us either to or from the riad. The medina is quite complicated and initially this was a great help. but once we were comfortable with directions we were happy to venture out on our own. They also provided a mobile to call anytime if we were ever lost or needed help in any way. We stayed in three other riads on our travels and none of them offered either help or a mobile.

The breakfasts were amazing! Fresh juice, fresh bread, fresh cake, fresh fruit and all served on crisp white cloths with matching serviettes. Eggs were also an option but we found that there was an abundance of food already

Even though the square is a 15 minute walk away this is all part of the holiday and whilst you are walking you are always taking in so much.

Every time we arrived back at the riad we were always offered coffee, tea or fruit juice which came all free of charge. It was always served with a yummy homemade biscuits and if we decided we wanted to have it on the terrace with its spectacular views, it was never too much trouble.

All in all a wonderful riad which we would thoroughly recommend.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank bobbybullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkheirredine, Manager at Riad Kheirredine, responded to this review, April 24, 2016
Dear Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Kheirredine

Property: Riad Kheirredine
Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Marrakech
#1 Luxury Hotel in Marrakech
#2 Family Hotel in Marrakech
#31 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kheirredine 5*
Number of rooms: 7
Official Description (provided by the hotel):
The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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