Staying at this place was a true pleasure. The staff (hi Valentina and Ismael!) excels at making their guests very welcome and comfortable in a crazy, crazy city. Guests are met at the entrance to the "neighborhood," a small square where the taxis can go no further. I highly recommend you arrange transport from station/airport through the hotel; it is more than worth the price. One of the staff and a cart-boy will take your luggage from the transport and escort you through the maze of passages to the Riad. By this point you are so freaked out by the ride from the airport or train station (driving is chaos x10) that the cool towels and mint tea given to you when you arrive are a nice touch.
Our room was beautifully decorated, with fruits, pastries and drinks provided. The rooftop terrace is a very peaceful place to lounge and have tea and snacks. Trust me, you will need this after a day in Marrakech. The breakfasts are amazing and quite big: pastries, yogurt, cheese, eggs, moroccan breads, fruits. Everything was done perfectly.
The staff - we dealt with Valentina and Ismael primarily - were genuinely concerned about our enjoyment and comfort. The Riad provides you with a cell phone to use, and they encourage you to use it if you get lost in the medina. Ismael or one of his colleagues will meet you in a jiffy and escort you back to the Riad. Ismael will also give you a quick primer on how to get from Riad to the main square (Jemaa el Fnaa) upon your arrival...you won't remember all the twists and turns but his escort through this part of the medina will make you feel slightly more comfortable about going it alone.
I cannot recommend this Riad highly enough. If I ever return to Marrakech I would stay there without hesitation.
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
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- Also Known As:
- Riad Kheirredine Hotel Marrakech