We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Themed hotel” 3 of 5 stars
Review of Riad Heritage

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Riad Heritage
Ranked #1,007 of 1,177 Marrakech B&B and Inns
Forest Hills
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Themed hotel”
3 of 5 stars Reviewed April 28, 2012

I have mixed feelings about this place. In general, the riad is extremely clean, and the service is very good. It's in the Old Medina, so a lot of Marrakech's attractions are within walking distance. The rooftop is a really nice place to relax and take breakfast, and the beds at night are like clouds. I personally did not like the movie theme at all- it was like being in a Disney World hotel. If you're big into movies, I expect you will love it, because the rooms are beautifully done. However, if you're looking for a traditionally decorated Moroccan hotel, this is not the place for you to stay.

My major problem was with nighttime. First of all, since it's in the Medina, the area is surrounded by tons of deserted alleyways and winding small side streets. That's how anywhere in the Medina is- not the fault of the the riad's at all, but a feature of the neighborhood you should be aware of. If you don't do nighttime wandering, then this isn't an issue you need to be worried about.

The other major issue was being able to get into the riad late at night. We were in Marrakech both to explore the historical sites, and to enjoy the nightlife. The 1st night we went out and got back around 4am, we were unable to get back into the riad for a full hour. There's no 24-hour person stationed at the door, so they give you a number to call to be let in. Unfortunately for us, whoever was supposed to answer the phone fell asleep. We called repeatedly, and it took an entire hour of waiting outside in the cold to be let in. When someone finally came (past 5am), they were extremely apologetic, and we do understand these things happen. However- it happened AGAIN the next night, at 3am!! Again, it took an entire hour of nonstop calling and knocking to alert someone we were waiting outside. Nowhere on the website does it say there is a curfew, and given a lack of curfew (this isn't a hostel!) I should be able to get back to my room at any time.

The owner was away during my stay, and I know things weren't running as smoothly as they could have been. Since we were planning to do more nights out, we thought it was best to switch our stay to a regular hotel to avoid any issues getting in. The owner was gracious about letting us cancel, which I appreciated.

If you're planning a low key or family visit and enjoy a decidedly non-Moroccan theme, this is a wonderful riad. If you're looking for something a bit more traditional and plan to have some late nights, I wouldn't recommend staying here.

  • Stayed April 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank LKNYC86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

41 reviews from our community

Traveler rating
    22
    10
    3
    2
    4
See reviews for
4
20
1
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2012

We stayed in the Godfather suite and in the James Bond suite. Both very nice! The interior is impressive! So many details! Staff amazingly helpful and friendly! The hotel is situated in a quiet area overlooking the park and in walking distance to Djema el Fna etc.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Judithpudith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 31, 2012

This riad is really good value. Very nicely decorated with a lot of detailes and items related to filmstars from the 1950s. Clean and friendly and located not far from both Jamaa El Fnaa ang Guilez.

Room Tip: The Goodfather-room is nice
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Frode M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elblag, Poland
1 review
5 of 5 stars Reviewed March 18, 2012

My stay there was a real pleasure. Interior design is really great and makes a very good impression. I stayed at the Godfather suite and as I am a big fan of that movie I must say it was a fantastic experience. I have no complains what so ever. I recommend this hotel to everyone!

Room Tip: If you like action/drama movies pick the Godfather or James Bond suite - it's great!
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Janusz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2011

Fantastic ... from the initial welcome through to the last day, our stay here was superb, our hosts and their staff could not do enough to ensure that we had a brilliant time. The rooms are great, the central courtyard lovely and the roof terrace wonderful. Located about 15 minutes walk from the square where the night market is held and also the souks, you will not be at a loss for things to do and see. We can also recommend a day trip to Ourika to see the waterfalls and have lunch watching the cascades. Don't pass up on the opportunity to sit in the early evening in the central courtyard with a bottle of red wine and chat with your hosts - its really friendly and really informative

  • Stayed November 2011
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ChilliRedWorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 8, 2011

We stayed here for a week and fell in love!! The riad is beautiful throughout and certainly an experience. We were upgraded to the Godfather suite which was an absolute dream. The staff could not be friendlier or more hospitable, our every want was catered for. Soufiene the owner, did everything in his power to make sure i had the most amazing birthday possible and it lived up to every expectation. Riad Heritage goes above and beyond a place to stay, and we didn't want to leave!!! We will definatly be back! Thanks to everyone at Heritage!! Jess and Harriet :-)

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JChaslam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casablanca, Morocco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2011

we've just come back from a weekend at Riad Heritage. We were extremely disappointed and upset with the quality of service and the way is managed. It looks to be a one man show hotel where the receptionist is the one welcoming guests, preparing breakfast!!!! that is far away from being described as fresh , and opening the door when back late at night. In addition, when you decide to go out you Must not forget to drop your key at the reception. If not you'll have the bad surprise seing your room not being made!!!!!.

  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank travel_lover351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.4 mi away
Sofitel Marrakech Lounge and Spa
4.6 mi away
Pullman Marrakech Palmeraie Resort and Spa
0.1 mi away
La Mamounia Marrakech
La Mamounia Marrakech
#77 of 505 in Marrakech
4.5 of 5 stars 1,610 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
La Maison des Oliviers
La Maison des Oliviers
#111 of 505 in Marrakech
4.5 of 5 stars 488 reviews
1.3 mi away
Les Trois Palmiers
Les Trois Palmiers
#274 of 505 in Marrakech
4.0 of 5 stars 251 reviews
11.2 mi away
Be Live Family Aqua Fun Marrakech
Show Prices
Show Prices
Show Prices

Been to Riad Heritage? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Heritage

Property: Riad Heritage
Address: Derb Sidi Mbarek 139, Sidi Mimoun | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1,007 of 1,177 B&Bs / Inns in Marrakech
Number of rooms: 7
Reservation Options:
TripAdvisor is proud to partner with Expedia and Travelocity so you can book your Riad Heritage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing