This a very attractive riad in the jewish section of the Medina in Marrakech. There is a lovely courtyard and balconies where it's very comfortable to relax when it's hot (although it's open so not so good when it rains, as it did on our final day). It's quite close to the Bahia palace although not such a great location if you want to go to the souks or the northern part of the Medina, as it's quite a long walk back. (However if you can manage to find your way to a street with cars you can get a taxi.)
We had the room on the top terrace level which was very pleasant and had plenty of space and had a good air-conditioner. The bathroom was also very pretty and atmospheric, however the water was erratic, getting stronger and weaker minute by minute, and it only had one of those annoying hand-held showers and you ended up spraying water all over the floor.
My experience with the staff was not quite so great, people were friendly and helpful but a bit vague, and the night manager in particular. So for example we asked for more hot water at breakfast and it just didn't turn up until we went and got it, another time we asked for tea in our room and the water was tepid, and on the final day we asked if we could have breakfast at 7 as we had to leave at 8, but it didn't happen and then at 8 the guy was asking us why we weren't eating our breakfast when the taxi driver was waiting. (Maybe he just didn't understand my french, but everyone else in Morocco seemed to!) Also we dined in the first night and my chicken was so tough it was inedible.
We felt quite comfortable here and it is attractive but they could improve a bit on the service.
- Official Description (provided by the hotel):
- Dar crystal, luxury riad in marrakech dedicated to relaxation & sobriety.this prestigious house is an exclusive cocoon of 8 bedrooms with ensuite bethrooms, pool, hammam, massages room & a fantastic sun-bed terrace, linking contempory look & traditional materials.5 mn walk from souks & palaces (bahia, baldi), 10 mn from jemaa el fna square & 10 mn drive from three golf courts. gorgeous breakfast. ... more less
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- Also Known As:
- Dar Crystal Hotel Marrakech