First, they tried to cheat on us with guide prices. When we arrived in the hotel, we asked if they could arrange an official guide from the National Tourism Board (Office National de Tourisme) to walk us around the next morning. This is a very standard practice in Morocco and every hotel is used to doing it through the Tourism board because guides need to pass a national exam in order to work as guides, and afterwards work for a fee stablished by law. The staff that night called on our behalf and told us that everything was arranged and the service would be 50 euros (500 Dh) for half a day and 100 euros (1000 Dh) for the day. I answered that I lived in Morocco and normal prices were around 25 euros (250 Dh) half a day and 30 euros (300 Dh) for the day and he replied that Marrakesh was very expensive and those were the prices of the National Tourism Board, the ones legally stablished. That same night we had dinner at a very nice 4 star hotel and asked there what were normal prices for tour guides...and they informed me that 250 Dh for the day and 300 Dh for a day. Next morning we asked to cancel the guide service because prices for a day were more than 3 times of what was charged by the National Office of Tourism, the guy made a scandal saying that it was not true and he couldn´t cancel at that point (although it was more than 2 hours before the appointment time). When I told the story to the Italian manager she pretended that those were normal prices, the "official ones", only to admit that it was a private agency organising and that she was unaware of the official prices. I honestly don´t believe that they didn´t know.
Second, we were woken up very early by a group of Italian tourists having breakfast. Rooms are around the patio and you can hear people speaking as if they were inside your room. So be prepared to be woken up as early as people start having breakfast.
Third, the breakfast was quite scarce. We had half a baguette for four people and some viennoisseries (not even one per person). Orange juice was not even fresh and I was surprised not to see "traditional" moroccan breakfast items that you usually get in riads, such as msmens, harchas, etc.
On the positive side, I´d say that the hotel is conveniently located, close to every attraction.
After this, I stayed in other hotels in Marrakesh and I can assure that you can get better value for money in the city.
- Official Description (provided by the hotel):
- MonRiad is located in Marrakech’s medina, a 5-minute walk from Jamaâ El Fna Square. It offers en suite rooms, a lounge and patio. Free Wi-Fi is available.MonRiad features traditional riad details including tedelakt tiles. Each room is air-conditioned and has a private bathroom.Guests are invited to relax in the riad’s living room, which has a fireplace and satellite TV or in the patio with a whirlpool fountain. MonRiad is 200 metres from Bahia Palace and 10 km from Marrakech-Menara Airport. There are a variety of sites in the area including the Berber village of Essaouira and the Ouzoud Waterfalls. ... more less
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