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“Superb Place” 5 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
Ranked #35 of 505 Hotels in Marrakech
Certificate of Excellence
Venice, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb Place”
5 of 5 stars Reviewed May 25, 2014 via mobile

All comfort. Large rooms.
Beautiful place designed in good taste. Great staff and service Good food. Wifi everywhere.

15 ride from the Medina is a bit far out - but if you want to take advantage of hotel pool and are not out and about all the time - this is the place. Hotel has free rides 6 times a day.

Stayed May 2014, traveled with friends
Helpful?
Thank guybenzeno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,410 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hebden Bridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2014

I have never written a hotel review before, but I have travelled the world and stayed in may hotels either on holiday or on business, and am writing this review based on the exceptional service which I received during my stay.

The staff are simply marvellous they are attentive without being intrusive, as you will read in many of the reports for this hotel, the owner and manager are on hand almost every day and make a point of speaking to their customer in a open and friendly manor. If you want for anything they will do all they can to fulfil your wish, this is the service upon which 5 star hotels are based and they should be complemented for their attitude to care of the customer.

The dining experience is also wonderful, with the exception of other guests cigarette smoke wafting across the table, which can't be helped if you chose to stay in that part of the world, a former French colony. Having said that I highly recommend the traditional Moroccan menu, and local wine, the two were made for each other. Well cocked fragrant rather than heavily spicy food is what you receive, I especially enjoyed the Moroccan Soup even though we enjoyed a high during our stay of 46 C !!!

The real expression of how good this hotel is to ask myself would I stay there again with so much of the world yet to explore, and the answer is yes. We're thinking of returning in January or early February to go skiing in the mornings in the Atlas mountains, and to rest by the pool in the afternoon, how crazy would that be !!!

Room Tip: We had a junior garden pool suit, room 118, gets the sun in the mornings.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 24, 2014

We have just returned from a 3 night stay at the Sirayane and can honestly say we were blown away. We had booked the Hotel based on the brilliant reviews anyway, but you don't always know what to expect, however, we were not disappointed! From check-in to departure, our stay was top notch. The place was spotlessly clean in all areas, very well decorated and laid out, and had a relaxing atmosphere. Whilst the hotel looked fabulous, the real credit to this place is the Staff. Every single member of staff that we came across was so friendly, efficient and could not do enough for you; on arrival we received a complimentary traditional tea, before being given a tour, they kindly took our luggage to the room for us, they lay out complimentary towels at the pool for you, they also remember you personally. We had booked this Hotel not only on its good reviews but as we were looking for a relaxing break, with the spa; we were saddened to find out they were pretty full for treatments, however, the owner went out of his way to fit us in and we were fortunate enough to enjoy traditional Hammam scrubs (- it was amazing!!!!!) as well as Indian Head massages. We spent most of our time by the pool on the comfy beds, enjoyed lunch, and 2 out of the 3 evenings relaxed with room service. The hotel has a free shuttle bus into the square which we were very pleased about; we had also chosen here as it is slightly out of town so is a quiet retreat, yet not too far from the amazing markets! I just want to say a special thank you to the gentleman on reception (i didn't get his name i'm afraid) as he really helped us out; my luggage was lost and he went out of his way with making phone calls and arranging transport for us, so another big thank you! If we ever return to Marrakech, we will not hesitate in staying here again!

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GreenBeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

I have just returned from a 4 night break with a friend. We had the most wonderful time.
The hotel was excellent, Food, service, rooms. The owner is very hands on & is around most days to make sure you are enjoying your stay & general chit chat. This hotel was the "jewel" in the crown of a most wonderful holiday.
I will be returning him with my husband in the not too distance future.
Again, thankyou

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 770Tina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 16, 2014

The Sirayane is truely a beautiful Hotel. Surrounded by well manicured gardens with lovely Roses. From the outset we were given a guided tour & made to feel very welcome by Amal the reception Manager, I think.
We were given a free upgrade to a room with a private Garden which was beautifully clean & well appointed. Towels were decoratively laid out & sprinkled with Rose Petals, lovely.

Our room was very clean & spacious. No Bath but Shower was powerful & big enough for two so no issue there.
The only miner gripe with the room was the fridge. It was barely cold & we had to request an Ice bucket on a couple of occasions as we wanted to toast my Husbands 50th. It was bought to our room very promptly. Our room had a nice flat screen TV & DVD player but only had CNN in English on TV so listened to my CD's when we were in the room.

WiFi was a bit hit & miss but it was generally ok.

Cannot comment on Dinner food or service as we did not eat anything other than Breakfast which was fantastic all tastes catered for. I follow a Vegan High Raw diet & I was very impressed with the variety of Fruit & Vegetable's available for Breakfast. Staff were all helpful & willing to please.

I had a Hammam which was excellent. Spa facilities are very nice & therapist was very professional.
We booked the Ourika Valley tour through the Hotel & enjoyed our day thoroughly. The other main sites can be seen on the open top bus tour which is really good as the ticket lasts 24hrs & you can hop on & off as you like.

The Sirayane is about 15 mins without traffic from the main Jemaa El Fna Square so the shuttle bus is definitely a plus for this Hotel. The booking is straightforward & the service runs to time.
The Hotel has a very tranquil & quiet feel perfect for us as we just wanted a nice couples break. The Pool area is very nice & thankfully it was not overrun with children. The Sports Bar is a nice touch which pleased my Husband as he did not miss out on any matches.
Around the hotel is 400m so I had a lovely run in the Morning & also outside the Hotel to main road. It is a bit isolated but I felt quite safe.
On the day we checked out our luggage was looked after as we had 4hrs till our flight. We relaxed outside & in the Library area & was served complimentary Mint Tea & Biscuits. I felt very looked after at the Sirayane & it was definitely service with a smile.
This was our first time in Marrakech, & we will definitely be returning & recommended The Sirayane highly.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank stephcooke38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 15, 2014

This was truly an incredible place to be. It is the total opposite of how Marrakech town is. I preferred staying at the hotel in our private pool for most of week than being in the town. Just to make you aware, it is about a 15 minute drive from the hotel but the hotel does provide an excellent shuttle service into town and back at various times. If you do however need to book a taxi through the hotel out of the shuttle times, it will cost 20 euros each way which is quite expensive.

The owner of the hotel checked up on us a few times during the week and was a polite and caring person. He always asked if there was anything he can do and always gave us lots of information and did really want us to enjoy our stay.

The waiters probably made the overall experience so much more enjoyable. They were always polite, looked after us and were not shy to have conversation with us. They couldn't have done anymore to make our breakfast dinner and lunch more enjoyable. A big thank you to all the waiters who served us delicious food and in great time each day.

Housekeeping attended our room twice a day, morning and evening to clean up. They did a great job for us. No complaints with them at all.

There isn't much I can actually fault about the hotel, the rooms was absolutely big in our suite, the pool was large and cool, the staff were amazing. The only thing I can say is the prices are slightly on the high side, but being a beautiful hotel you cannot really complain. We would love to stay here again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2014

Stayed here in August 2013 for a week with my girlfried. Absolutely loved it. Hotel has some beautiful grounds which we took every opportunity to take in. We had complimentary Hammam which was extremely pleasant and relaxing. The room was very clean and was cleaned daily along with towel changes. The hotel was very peaceful and relaxing and the staff were very helpful and friendly at all times.
The location is perfect, far away enough from the hustle and bustle of the main square but not too far so that the shuttle organised by the hotel took too long.
The only knock was that on one evening there was a mix up with the hotel shuttle that was supposed to bring us back from the main square where they had more people to collect than space and we had to wait for almost an hour for another to be sent. In all fairness to the Sirayane, it probably wouldn't have taken so long if not for the traffic caused by the crowds observing Ramadan. Also they took something off our bill when we raised the issue which was much appreciated.
Apart from this everything was totally perfect and we'd absolutely come back here if we were to visit Marrakech.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Yaw K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirayane Boutique Hotel & Spa

Property: Sirayane Boutique Hotel & Spa
Address: Km 8 Route D'Amezmiz, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Marrakech
#19 Luxury Hotel in Marrakech
#19 Romantic Hotel in Marrakech
#19 Spa Hotel in Marrakech
#37 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel And Spa

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