If you have been staying in the Medina of Marrakech as we had the ultra cool modernity of this hotel along with its remote and bleak position is a bit of a culture shock after the highly decorative environment of the city. If you come here straight from the plane you won’t be affected in this way and will start to relax straight away.
We booked a suite with a private pool. The suite was spacious, comfortable with two larges TV’s and dvd players. The bathroom was light and airy with a Jacuzzi bath and a separate shower which was super. The bed was comfortable and there was a kettle for making tea and coffee. We got milk from the bar and kept it in the fridge.They couldn’t believe we wanted milk in our tea!!!! Take you own teabags unless you want to drink only mint tea.
We had a huge garden with an excellent pool, it was a really good size and it was deliciously warm. There was a cover to put on every night to keep the heat in – the nights were very cold at the beginning of February. In this hotel they have the most comfortable double sunbeds and there was one in our garden along with other furniture. This suite was definitely worth the cost and once we were there we didn’t really leave it having had several days in Marrakech already we gave any sights we hadn’t seem a miss and enjoyed our pool as we were only there for 2 days.
The hotels main pool area is rather clever; it is sunken so you are out of any wind. There are two pools, one is heated and that is where everyone swam while we were there. The other pool is very large and as there are only about 28 rooms there would be space for everyone at busy times in summer. Around it are the very comfortable double sunbeds and an excellent pool attendant to hand out and arrange the huge towels for you.
We were disappointed with breakfast, it didn’t seem in keeping with its 5 star status and we found it difficult to find something we wanted to eat. Cereals were stale on our first morning but when we pointed this out to the owner they were changed the following morning, Birds flew in and pecked at the food and the one domestic toaster was inadequate. There was, however an impressive array of juices.
Dinner was better. An extensive menu, but if you are there for any length of time don’t expect tit to change. There is no description of any dish and no tasting notes with the wine list. The wines are largely Moroccan and unfamiliar to most of us. There was quite a choice for dinner and a separate menu for traditional Moroccan dishes. And the food wasn’t bad. Service was good but not that crisp 5 star service you would get in the UK.
Music plays in the public areas, sometimes this was too loud and annoyed some people more than others. After having louder live music at our previous hotel we didn’t find it too intrusive but it is nice to have quiet sometimes.
We would stay here again especially if we could have the same suite and would highly recommend it.
We didn’t eat in the restaurant at lunch time but ordered a snack from room service to eat by our pool. This arrived quickly and was still hot (our suite was the furthest away from the restaurant).
The owner came and spoke to customers one evening at dinner while we were there. He is trying so hard to get everything right so this hotel can only get even better. We had a couple of concerns (no turn down one evening etc.) he took note and addressed everything he could. He was very kind and helpful and we wish him continued success in his hotel.
We didn’t use the free shuttle bus service to the Medina but this seemed an excellent service and most people took advantage of it. For all that I have said about the initial impression of the hotel on us it can’t have been that bad as we didn’t leave it. We enjoyed our suite and our pool and our time there and providing we can have the same suite again would love to go back.
Oh and sunsets…we saw the most spectacular one while we were there.
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- Also Known As:
- Sirayane Boutique Hotel And Spa
- Sirayane Boutique Hotel Marrakech