Like other reviewers, I felt the reports were going to be too good to be true, but not so. We were met at the airport with no problems and met with tea and a very warm welcome at the hotel. Our bags were taken to our rooms and we settled in very quickly. The rooms are lovely, we had one which overlooked the pool and a second that was on the first floor with a balcony. Both were great. The towels were formed like swans and rose petals scattered everywhere. Our rooms were cleaned really well every day and while we were at supper, turned down and petals or a rose put on our beds. The beds were really comfortable. The food was lovely, we ate from both menus and they were very willing to change things slightly for my daughter when we asked. Nothing was too much trouble. The hotel put on a special evening for Christmas Eve which was very thoughtful and a surprise - they organised some musicians and a belly dancer which was fun. The owner and manager spoke to us each day to ask if everything was okay. The reception staff were a delight and the staff at the pool and around the gardens were working hard all the time. We were always greated with a smile and hello whenever we passed any member of staff. The hotel was a little way out of the centre but the shuttle bus worked well and we used it alot and it was quite a haven to return to after a busy day out. We did a trip to the Atlas Mountains and the hotel arranged a great guide, but the one thing that was not made clear was that we were to pay the guide directly (rather than the trip being added to the bill) and we didn't have enough money for that, so it meant getting some money out of the ATM at the airport. It was a lovely stay - thank you very much.
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- Also Known As:
- Sirayane Boutique Hotel Marrakech
- Sirayane Boutique Hotel And Spa