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Reviewed September 14, 2011

Just got back last night (13th sept). Hotel is slightly out of Marrakesh and the free shuttle gets you to the Jemaa Fna in around 10 mins. Only problem is when trying to get another part of Marrakesh, you need to rely on the hotel taxi (which is expensive !!)
The Hotel should have a courtesy taxi/coach to bring guests from and take to the airport as with many 5* hotels. Otherwise you either have to haggle with the taxi drivers or pay extortionate fares. We were quoted MAD 250 (£20) but managed to haggle down to MAD 150 (£13) which was still a lot considering you can get a taxi from the airport to centre of Marrakesh for around MAD 50 (£4). Petite taxis don't go to this hotel because of the area its in ......so you'll need a grande (mercedes) taxi to get there.

The staff at the hotel are brilliant and I think this is what makes the hotel the luxury heaven it is. The 'pool' guy requires special mention as he is the most hard-working and helpful guy I have ever met in Marrakesh !!!!

We ate dinner at the Hotel, food was of good quality but a wee bit on the high price. Breakfast could do with some extra selections of items and would be helpful if replenished on time instead of asking for something (which was brought out to when asked).

The rooms themselves were reasonable, except the flowers etc made a hugh difference. Would be helpful if there was a full size mirror in the bedroom for my wife to check out her dress and shoes at the same time. Room service was quick and hot and very good quality and price.

What else ?? just a couple of recommendations - some on-site entertainment and room service until maybe 3-4am wouldn't go a miss.

Couple of other things, don't eat at the Al-Hambra restaurant in Jemma al Fna market as the food is disgusting and as always, agree a price before paying for anything.

All in all, great hotel, great staff and the owner (Mehdi) made us feel welcome and genuinely cared about our stay. Thank you to all and 'au revoir à bientôt'.

Room Tip: we couldn't get a private pool room, but if you can - grab one
  • Stayed: September 2011, traveled as a couple
    • Value
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1  Thank shazraza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

Sirayane is a beautiful hotel on the outskirts of Marrakech. The rooms are luxurious with a fabulous bathroom and shower. The rooms all overlook the tranquil pool, many with their own private garden. This hotel is absolutely perfect for those that want a relaxing holiday whilst still within easy access of the hustle and bustle of downtown Marrakech. The free bus shuttle service makes getting in and out of town so easy without the hassle of haggling with taxi drivers. The staff are extremely welcoming and will organise any aspect of your holiday if you wish. Booking restaurants, taxis or day trips are all handled efficiently and always with a smile. And to top it all a fantastic Spa that was equal if not better than any I have been to in the UK.

Room Tip: Rooms available with own private pool if total privacy is what you are after
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
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Thank 1CMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

this is an amazing place to stay, its so calm, and peaceful. But the best thing about this place are the people, they were lovely, polite and very helpful. Thank you all so much for making our stay so lovely!

  • Stayed: August 2011, traveled with family
    • Value
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Thank sahsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

Just returned yesterday from a week at this hotel. The staff were excellent and very attentive to the point of even moving the sun parasols by the sun beds to keep them in the shade throughout the day without needing to be asked. If you want to relax this is the place to go. Being outside of Marrkech and the hotel puts on a free shuttle bus at various times in and out means you can escape the hustle of Marrkech and kick back and relax. Rooms were a very good size with great bathrooms. The owner was around most days and always stopped to have a chat and ask how everything was going and how the staff were doing. He even extended our checkout as our flight was not until 6:30pm so gave us the room til 3pm. This meant we had another day by the pool without having to rush or checkout early and sit around. Very much appreciated. Breakfast, lunch and dinner were all excellent.
spenWill definitely re-visit

Room Tip: Being a boutique hotel you really are fine in any room or private villa here you dont need to worry
  • Stayed: September 2011, traveled as a couple
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1  Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

Have just got back with 2 girl friends and had the most fabulous time ever!! From the minute you walk in to the hotel you know you are in heaven, the staff are very freindly and will do everything to make your holiday perfect, the shuttle service always on time so no waiting around, booking tables in a resturant, and posting postcards! The owner was around alot over seeing things and making sure everything was perfect and this place is!!! We had a room with a pool which was just heaven!! Will be back again and cant wait.

Room Tip: Rooms with own private pools if you want to relax and forget about everything
  • Stayed: September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Glamma_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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