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“Remarkable value via "Secret Escapes"” 5 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
Ranked #36 of 505 Hotels in Marrakech
Certificate of Excellence
York, United Kingdom
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Remarkable value via "Secret Escapes"”
5 of 5 stars Reviewed September 23, 2011

A wonderful hotel, and remarkably reasonable when booked via Secret Escapes. We arranged a pick up at the airport by the Sirayane Taxi from the Widiane Hotel taxi - the Sirayane was waiting for us. Apologies but $20 does not seem expensive for c9km ride. We had a lovely garden room - these have a reasonably private sitting out area - but we sat by the pool most of the three days we were there.

We have visited Marrakech before (the first time 42 years ago!) so although a much pleasanter place now with little hassle a late afternoon and evening in a restaurant was sufficient. Maybe we would have done more, but the temperature had returned to the high 30s low 40s more usual in Late July/August (local staff commented on how hot it was).

The taxi to town ran right to time, a great transfer without problems. I would agree that the food and drink was a little expensive - the 10% service pushing the prices a little. A more flexible evening menu would have been welcome - two courses are a minimum. The free Hamman was not particularly good, if that was normal service when paying then I think I would have been disappointed.

But those are the few down sides. The upsides are a lovely room (had a DVD player built into the flat screen TV) good shower etc. And then there are the excellent pools and the even more excellent service from the two pool boys who were ever attentive to ensuring the parasols were moved to give the shade we desired. Breakfast was a very nice meal, lots of choice, sitting outside watching the local birds skipping around for the crumbs.

Our last day we were able to stay by the pool until 19.00, although our room was given up at 12.00 a shower, changing and luggage storage was readily available before we departed.

Really recommended, especially at £113 for two per night. And thank you to the owner for meeting us as we departed, a very nice touch.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PaulBartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,394 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
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English first
Livingston
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 14, 2011

Just got back last night (13th sept). Hotel is slightly out of Marrakesh and the free shuttle gets you to the Jemaa Fna in around 10 mins. Only problem is when trying to get another part of Marrakesh, you need to rely on the hotel taxi (which is expensive !!)
The Hotel should have a courtesy taxi/coach to bring guests from and take to the airport as with many 5* hotels. Otherwise you either have to haggle with the taxi drivers or pay extortionate fares. We were quoted MAD 250 (£20) but managed to haggle down to MAD 150 (£13) which was still a lot considering you can get a taxi from the airport to centre of Marrakesh for around MAD 50 (£4). Petite taxis don't go to this hotel because of the area its in ......so you'll need a grande (mercedes) taxi to get there.

The staff at the hotel are brilliant and I think this is what makes the hotel the luxury heaven it is. The 'pool' guy requires special mention as he is the most hard-working and helpful guy I have ever met in Marrakesh !!!!

We ate dinner at the Hotel, food was of good quality but a wee bit on the high price. Breakfast could do with some extra selections of items and would be helpful if replenished on time instead of asking for something (which was brought out to when asked).

The rooms themselves were reasonable, except the flowers etc made a hugh difference. Would be helpful if there was a full size mirror in the bedroom for my wife to check out her dress and shoes at the same time. Room service was quick and hot and very good quality and price.

What else ?? just a couple of recommendations - some on-site entertainment and room service until maybe 3-4am wouldn't go a miss.

Couple of other things, don't eat at the Al-Hambra restaurant in Jemma al Fna market as the food is disgusting and as always, agree a price before paying for anything.

All in all, great hotel, great staff and the owner (Mehdi) made us feel welcome and genuinely cared about our stay. Thank you to all and 'au revoir à bientôt'.

Room Tip: we couldn't get a private pool room, but if you can - grab one
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank shazraza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed September 14, 2011

Sirayane is a beautiful hotel on the outskirts of Marrakech. The rooms are luxurious with a fabulous bathroom and shower. The rooms all overlook the tranquil pool, many with their own private garden. This hotel is absolutely perfect for those that want a relaxing holiday whilst still within easy access of the hustle and bustle of downtown Marrakech. The free bus shuttle service makes getting in and out of town so easy without the hassle of haggling with taxi drivers. The staff are extremely welcoming and will organise any aspect of your holiday if you wish. Booking restaurants, taxis or day trips are all handled efficiently and always with a smile. And to top it all a fantastic Spa that was equal if not better than any I have been to in the UK.

Room Tip: Rooms available with own private pool if total privacy is what you are after
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank 1CMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
5 of 5 stars Reviewed September 12, 2011

this is an amazing place to stay, its so calm, and peaceful. But the best thing about this place are the people, they were lovely, polite and very helpful. Thank you all so much for making our stay so lovely!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sahsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 11, 2011

Just returned yesterday from a week at this hotel. The staff were excellent and very attentive to the point of even moving the sun parasols by the sun beds to keep them in the shade throughout the day without needing to be asked. If you want to relax this is the place to go. Being outside of Marrkech and the hotel puts on a free shuttle bus at various times in and out means you can escape the hustle of Marrkech and kick back and relax. Rooms were a very good size with great bathrooms. The owner was around most days and always stopped to have a chat and ask how everything was going and how the staff were doing. He even extended our checkout as our flight was not until 6:30pm so gave us the room til 3pm. This meant we had another day by the pool without having to rush or checkout early and sit around. Very much appreciated. Breakfast, lunch and dinner were all excellent.
spenWill definitely re-visit

Room Tip: Being a boutique hotel you really are fine in any room or private villa here you dont need to worry
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 10, 2011

Have just got back with 2 girl friends and had the most fabulous time ever!! From the minute you walk in to the hotel you know you are in heaven, the staff are very freindly and will do everything to make your holiday perfect, the shuttle service always on time so no waiting around, booking tables in a resturant, and posting postcards! The owner was around alot over seeing things and making sure everything was perfect and this place is!!! We had a room with a pool which was just heaven!! Will be back again and cant wait.

Room Tip: Rooms with own private pools if you want to relax and forget about everything
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Glamma_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 4, 2011

Just got back from 4 nights here & it was amazing! The staff we extremely friendly and helpful. Food was proper melt in your mouth and the rooms were beautiful!

Would highly recommend this hotel to anyone who needs a bit of R&R but also wants to spend a little bit of time in the centre. The hotel offer free taxis into town which completely compensates for the fact that you are a bit out in the sticks. At the same time the location offers the perfect environment for quiet relaxation.

Already planning a return visit!

  • Stayed August 2011
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank misscpalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirayane Boutique Hotel & Spa

Property: Sirayane Boutique Hotel & Spa
Address: Km 8 Route D'Amezmiz, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Marrakech
#19 Spa Hotel in Marrakech
#19 Luxury Hotel in Marrakech
#19 Romantic Hotel in Marrakech
#37 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel And Spa

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