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Zalagh Kasbah Hotel and Spa
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Reviewed March 18, 2013

I stayed at this hotel with a group of friends in March 2013. The hotel is nice and you get exactly what you pay for. It has all the basics you could need, the rooms are clean and bathrooms have hot water and are cleaned daily. The rooms are spacious enough and we had a pool room view which was lovely. The pool was too cold for us to use in March but it was lovely weather to soak up the sun. The hotel does have a spa attached to it, but you have to pay to use it. It’s very pricey but it does add a little taste of luxury to your visit if you use the heated pool and Jacuzzi. I would strongly advise against getting any kind of treatment at this spa, we paid to have a hamman and it was a little short of a shower in a warm cubicle. We went for a proper Hamman at a proper Moroccan spa and it was well worth every Dirham, the hotel reception can offer you some options but you won’t be disappointed going to the Mythic Oriental Spa located in the heart of the souks. When changing money if you can, change the majority of your money on arrival at the airport. It’s definitely the best rate but it only makes a few pounds difference if you want to change money up as you need it at the hotel every day. We stayed half board; breakfast was nice they have a great selection of food to every ones taste. We only had lunch once, and I would recommend you don’t opt for this as it’s usually the same set menu every day and you can tell it’s been sitting out for a few hours. Overall, the hotel it’s nice and you won’t be disappointed if you don’t expect too much, it has everything you need to enjoy the city and sun.

Room Tip: Ask for Pool View
  • Stayed: March 2013, traveled with friends
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1  Thank smarti_arti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

The rooms are basic and clean and are of good size.The staff were very helpful and nothing was a problem,they tried to speak and understand english.Marrakech itself was a let down a lot of the culture was missing all they wanted was money for everything ,even in the large square in the centre it was all hastle trying to drag you into the Souks,all selling the same things we were both dissapointed and we expected more ,we went with to high expectations

  • Stayed: March 2013, traveled as a couple
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1  Thank Happyhs411948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

The accommodation was fine but if have half board treat it as a freebie and use when necessary.
The food varied a lot ,salads were good but not always sure what was vegetarian. When they were not busy the staff were accommodating.
Located handy for airport. Main criticism beds were rock hard and we both had to resort to lying on folded duvets as woke up with very painful backs.
The Free city trip was interesting but be warned if you have mobility issues it involved a lot of walking. We went on a trip into the Atlas mountains which was beautiful and had a very pleasant lunch by a river.

Room Tip: Choose one overlooking the pool and ask if any of the beds are softer than others. Email to request a safe in room
  • Stayed: March 2013, traveled as a couple
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1  Thank Dalores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Overall an average hotel. Spa has nice facilities, however hammam is disappointing and would recommend going elsewhere for a authentic hammam.
Communication was difficult with the staff when asked to ring up a few local spas to book in with little knowledge on good recommendations.
The pool area is clean and couldn't ask more for a relaxing few hours by the pool.
Be warned bringing food from outside the hotel is a no no.

  • Stayed: March 2013, traveled with friends
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1  Thank Nisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

By hubby and I stayed here in December 2012 for four nights. The hotel itself is quite however we were woken up every morning before 8am to the sound of the cleaners banging around and shouting to each other in the hallways. Also, there's no carpet in the hall ways so the cleaners make a lot of noise wheeling around their cleaning trollies which was very annoying. The hotel was fine especially for what we paid for it but the service was by far the worst we've ever experienced. We were not too worried when we discovered that most of the staff spoke little or no English but it was the way that dealt with the English in particular that really annoyed us. At times we were ignored at the reception desk for a few minutes whilst the staff stood around chatting and then a French speaking tourist would approach the counter and then they would be served first. Very annoying!!

The staff working on the reception at the spa were also very rude and laughed in my face when I attempted to book a treatment whilst speaking English. Again, they couldn't speak English so I gave up in the end!

Location is good although we'd try and stay closer to the medina if we went again. This hotel is fine if it's cheap but if you are looking for luxury this isn't it!

  • Stayed: December 2012
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Thank Jess095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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