I wish there was a Zero rating on here. First and foremost, the riad did not feel safe at all. After paying for the room and taxi transfer, we would have been better off paying for a better class riad. The living conditions were not good -- everything felt very forced, from the welcome to the check in. There was a mattress next to the stairs on the way up along with other bits and pieces. In our room, violette, there was a big damp patch next to the shower, which we were told was due to someone having a shower, but this does not make sense when the shower head was fixed to the wall facing the other way! The sink tap was fixed on with some kind of putty and was not stable. The only mirror in the bathroom and room was the size of my hand. Upon voicing our concerns, we were told it was all fine and we would love it. We couldn't stay there so we found an alternative hotel to stay in within half an hour of getting there. The owners of the riad have not apologised and have offered us a 2 night stay at no cost as we were not refunded our 3 night payment, so if you wish to go there, claim our free nights. I will never go there again! If we had stayed there, our Valentine weekend would have been a washout!
- Official Description (provided by the hotel):
- Hosts' house L’Oiseau du Paradis for a paradisiac stay in MarrakeshThis haven of peace, renewed in the purest Moresque style and mix traditional and modern materials : bejmat, tadlakt, solar water heaters, brumization.Its 8 rooms (1 parental suite) with privative shower-rooms invite you in the rest of the senses.Side well-being, relaxation in the hammam and wellness with a professional massage. ... more less
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