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“Lovely Riad - Friendly Staff and Charming Rooms” 5 of 5 stars
Review of Riad l'Oiseau du Paradis

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Riad l'Oiseau du Paradis
Ranked #165 of 505 Hotels in Marrakech
Certificate of Excellence
nyc
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Lovely Riad - Friendly Staff and Charming Rooms”
5 of 5 stars Reviewed June 20, 2013

We stayed here for almost a week. The staff is really nice, the rooms are relatively large and charming, and the pool area is a great place to relax in mid-day or in the evening. Staying in the Medina is the way to go if you're visiting Marrakech, but it is also very hectic and exhasting to navagate. This Riad is a great place to escape from the streets of the Medina, and we really enjoyed our stay.
Apparently there are regulations that prohibit full size pools in the Medina Riads, so this hotel had a dipping pool, but it was decently sized and it was a great way to cool down. The rooms were quite at night, and they had nice details and decor. The staff was really nice. We were traveling with our one year old baby, and everyone working there played with him and were super child-friendly. The cooks/cleaning staff really liked our baby, and they even asked to take photos posing with him before we left.
The only negative is that it was about a 10 minute walk to the main square. Not a big deal, but most things seem to revolve around that square (taxis pick up near there, all the food kiosks are there, etc) so it would be better if the hotel was a little closer. That said I would highly recommend this Riad to anyone visiting Marrakesh, and I would stay there again if I went back for another visit. It was a good value and lovely place to stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank offtracktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, June 29, 2013
Thank you for this nice comment!
I hope you are well?
we must return quickly, our great love we miss you!
your child is magical!
Stéphanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    162
    69
    10
    6
    2
See reviews for
47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Munich, Germany
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2013

We stayed here for 4 nights. Arrived late into Marrakech, and the Riad arranged an airport pickup for us. I would highly suggest doing this, as during the rest of our stay many taxis simply couldn't find the place (even though we had a map!). But once you get your bearings, it was easy to find. Lovely place, great place for a couple to spend some days relaxing on the roof terrace or by the pool. They had an incredibly adorable kitten that we loved. The staff was very nice and professional, and were able to help us with any request (beer, wine, olives, etc) at any hour. For the price we paid, I can not imagine a better deal. I will be sure to stay there on my next Morocco trip. We were able to park our rental car close by, and the staff arranged it for us. A highly recommended place for sure! The staff spoke Arabic, french, spanish, and english.

Room Tip: The rooms up at the top floor looked very cool- there is a sauna, and private rooftop terrace.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank dieweltgehtweiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, June 12, 2013
Hi!
Thank you for your comment,
we were all happy to have you here
The cat depressed since you left ...
See you soon
thank you again for all
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2013 via mobile

We book this riad just one week in advance for a long week end. We ask for the zitoun room which seems to be the more typical room in the riad... at least for us and how we imagine how a room in a riad in marrakech must be. And result was really amazing. The room we had is near the pool and directly near the living place.
The staff was really awesome specially Mouad and the girls, we even spend some evening speaking and dancing with Mouad and other couples, we did some nice encounter.
This riad is located at 7-10mn from the place jeema el fna, you have to walk through a small souk to get it there... it's making you feel the ambiance of marrakech on your first visit.
We really enjoyed the place and the time we spent there, if you have the chance to get there, don't miss it !

Helpful?
2 Thank Laurent T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, June 5, 2013
Thank you for your comment!
It affects us a lot ....
I hope you are well

the team of Riad
Stéphanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
East Grinstead, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 16, 2013

The Riad is a little hard to find, so best either call ahead and get them to arrange for a taxi, however the courtyard is pretty and the rooms clean and tidy.

Stephanie and Mouad were helpful but as an English only speaker we did struggle a bit, and the were no glasses, or tea making facilities in the room.

The breakfast was light but adequate.

I would definitely use it as a base for Marrakech but if you want a proper pool and bar then use a hotel.

Room Tip: Choose a top floor room for peace and quiet.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank YoungAtHeart1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, May 20, 2013
Thank you for your comment,
I hope you had still a good stay at home
Stéphanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Harmony, Indiana
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2013

A colleague and I recently spent several nights at Riad L'Oiseau du Paradis with mixed reaction. She needed WiFi in her room late at night and was allergic to cats; I wanted a ground floor room so I wouldn't have to do stairs and always travel with ear plugs in case a room is noisy. WiFi on the third floor was non-existent and there were cats galore, including a new batch of kittens. I slept like a princess and didn't need air conditioning (as there was none in the ground floor room). The library and dining room were right outside my door, but earplugs worked like a charm. My poor colleague couldn't breathe, eyes swelled up, etc., but the owner removed the cats for our remaining nights. In the end we treated ourselves to one night at La Sultana, a REALLY upscale and marvelous five star hotel with a five star price. My colleague departed a day before me, so I moved back over to the L'Oiseau for my last night. My carriage turned back into a pumpkin, but, oddly, I felt at home. The kittens and their mother were back and the riad was full. I had a room on the third floor. However, I actually slept better there than I had in my $500+ room at La Sultana. That said, L'Oiseau is no Sultana. It's informal and relatively comfortable, but the rooms need a face lift and a good cleaning. They could use some of that rosewater or orange blossom room freshener, too. The breakfast is unimaginative, but the dinners "in," ordered early in the day for the same evening, were absolutely delicious, copious and beautifully presented at a fraction of the Sultana price. Mouad, the concierge and all around factotum was brilliant. He went out of his way at every turn and made our experience at L'Oiseau memorable. With a bit more effort from the remaining staff and owner, L'Oiseau could move up the TripAdvisor rating scale.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NinaDale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, May 20, 2013
Google Translation
Merci pour votre commentaire,
En effet nous avons eu beaucoup de chatons né a au Riad, sachez qu'ils sont dans dans bonnes familles maintenant ...
Nous espérons que vous allez bien
Stéphanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

Like the previous review we were disappointed at how unfriendly the staff were. We spent 1 night here and then returned at the end if our 14 day trip around morocco for 3 nights. The first night was much better than the rest! There were different people working there, they were very welcoming and breakfast was very fresh and generous. We were looking forward to our return but it definitely wasn't the same! Still given it a good rating though as it was very good value and in a very good location. We were not charged anything for our 2 children!
Still had a great experience in Marrakech, just could have done with a friendlier welcome!

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank chopester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, May 20, 2013
Google Translation
Je suis désolée de voir que votre séjour chez moi ne se soit pas bien passé
j'espère en tout cas que vous avez eu de belle vacance
et que vous êtes tombé sous le charme du Maroc
Stéphanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 23, 2013

we have had 16 days in Morocco and have stayed in many raids as well as Berber tents and while some were "better" than others, this was really our least favorite by a wide margin. I barely recognize it when I read other reviews. This riad is run-down. It needs some attention paid to it, especially the courtyard. while our room was OK, the public space, where we had breakfast, is unpleasant. They have a dirty plastic tarp over the spaces so it is stuffy as you get no breeze. They say it is to protect from rain, but we were in other courtyards in other raids that found far more agreeable solutions. The riad also had a distinctly unfriendly feel, again so different from other places we stayed. It might be better if you speak French, but my French skills are rusty and the riad's manager doesn't speak any English.
We are sorry we stayed here.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank parkside336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Oiseau_Paradis, Gérant at Riad l'Oiseau du Paradis, responded to this review, April 25, 2013
Hello,

I am sorry that your stay with me this is so wrong ...
Please be aware that the boy in this riad this week was not the manager but only the night watchman who unfortunately do not speak English!

The house is new it is 4 years old so do not worry for the state of this one, everything is in order.

I hope that your next stay in Marrakech will be for the better

Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad l'Oiseau du Paradis

Property: Riad l'Oiseau du Paradis
Address: 27, Derb Cherrata | Arset El Houta, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #165 of 505 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad l'Oiseau du Paradis 3*
Number of rooms: 8
Official Description (provided by the hotel):
Hosts' house L’Oiseau du Paradis for a paradisiac stay in MarrakeshThis haven of peace, renewed in the purest Moresque style and mix traditional and modern materials : bejmat, tadlakt, solar water heaters, brumization.Its 8 rooms (1 parental suite) with privative shower-rooms invite you in the rest of the senses.Side well-being, relaxation in the hammam and wellness with a professional massage. ... more   less 
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