I dont know where to strart... We paid for transfers from the airport to the hotel but when we got there the driver started demanding money from us. We were shown to our room eventually and it was a good size but incredibly dirty. There was what only could of been human faeces "sprayed" up the wall next to the toilet. The sink plug was broken so we couldnt drain the water from it. The shower head was falling off the wall and there was mould growing along the edges of the bath.
The only light bulbs that worked were the ones in the bathroom. The only light we had in the rest of the room was from a small bedside lamp. Only one electrical plug worked in the whole room and that was the one the lamp was plugged into !
The floor was dusty / dirty... the cleaning consisted of picking up a duvet cover from the floor that fell from the bed and stocking up on toilet roll.
The swimming pool was a good size - granted. But you shared it with strange little creatures swimming in it and you shared it with the frogs and toads at night.
They have a pigeon infestation problem... they are everywhere. Hence alot of bird dropping all over the place. They also constantly drank the water from the pool so there was also droppings all over the edge of the pool area.
All of the sun loungers, chairs and umberellas were ripped, broken or generally torn. Often with sharp edges or screws sticking out.
No one spoke English at all... its French or nothing ! So any problems you have will not be resolved as they will just shrug their shoulders at you or just generally ignore you as everyone was incredibly rude. Just plain bad manners all round.
Drink choice is limited at the bar really unless you want to put your hand in your pocket so the All Inclusive deal isnt really worth doing. Drinks are not free after 11pm at night either and the snack bar isnt included in the All Inclusive deal either.
The main problem is the food / restaurant. The food hygiene, storage and tempreture control is disgusting. Cross contamination is rife. They recycle food all the time.
My partner and I became severely ill by the second day we were there. I had to have the on call doctor in the middle of the night. I had food poisoning. A lovely combination of Diarrhoea, Severe Stomach Pain, Fever/Chills, Dehydration and weight loss ! (9lbs lost in 7 days.)
They should advertise that they have perfected the art on non invasive colonic irrigation.
Ended up on 5 different medications for the duration of the holiday. 3 of these had to be diluted and drank. This proved difficult as they do not allow you to remove drinks from the restaurant. You had to sneak it out as best you could. We watched why they do this and they return left over drinks to the bar to be served to the next person.
When back in the UK tests confirmed food poisoning, Vibrio Parahaemolyticus - cousin to Cholera. Picked it up from probably fish and/or contaminated water.
We are still both having treatment for it now some 5 weeks on. I am not allowed to work because of my role with the NHS until I get the all clear. So now struggling financially.
Please please stay away !!!
- Official Description (provided by the hotel):
- The Marrakech Ryads Parc and Spa is home to 260 light and spacious rooms, distributed across 13 riads in keeping with traditional Moroccan architecture. Each air-conditioned room includes satellite TV and a mini bar, plus a private balcony or terrace from which views of either the swimming pool, lush gardens or dramatic Atlas Mountains can be enjoyed. With its huge outdoor swimming pool, children's pool and terraces, guests at Hotel Marrakech Ryads Parc & Spa can soak up the year-round sunshine before cooling down with a refreshing dip. For a respite from the Morocco sun, head to the hotel's additional indoor swimming pool or unwind with a cocktail at the poolside bar. For the ultimate in relaxation, the hotel's renowned EDEN Spa is on hand to provide a wide range of treatments. This sensation wellness centre offers multi-sensory spas and a spectacular range of treatments and facilities that focus on the five elements of the Earth. For energetic guests, the Ryad Parc and Spa Marrakech boasts several sports courts including tennis, basketball and football, plus an on-site gym. With a varied entertainment programme on offer during the day, followed by organised shows every evening and an on-site nightclub, guests can rest assured that both relaxation and activities are catered for at the Marrakech Ryads Parc and Spa. The two restaurants offer a delicious range of modern and traditional dishes, served buffet style or a la carte once a week. Or perhaps jump on the hotel's free organised bus service into the centre of Marrakech to indulge in the wide range of Moroccan delicacies and sample the local cuisine. ... more less
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- Also Known As:
- Marrakech Ryads Parc Hotel Marrakech