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Royal Decameron Issil
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Reviews (773)
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87 - 92 of 773 reviews
Reviewed May 31, 2014

I visited this hotel from May 20th for one week, the hotel is of a good standard, and the food is exceptional. The two things I must address for other travellers are, it is a predominent French speaking hotel, we were a group of 5 English ladies and we were the only English people in the hotel, although they try their best to communicate in English it can be quite difficult to understand. the other point I feel I have to raise is I am registered blind and although this may put me at a disadvantage, the pathways around the resort or hotel are of a cobbled nature, very uneven, making it sometimes difficult to keep your balance, especially ladies in heels, one of the ladies, sighted, in our group did fall on these pathways, so please be careful.
he hotel entertainment team work very hard, organising games etc throughout the day and shows in the theatre at night were worth a viewing all bit it in French you could work out what was happening.
When we arrived we were asked to pay taxis, for which we knew nothing about, apparently these are local taxis that are not included in your holiday cost. The currency is a closed currency so exchange can take place at hotel, but be aware you may struggle to change back any unused money.
We attempted the shopping area of Marrakesh, and to be honest I don’t think I have ever been so traumatised in my life; I would be sure before you attempt this,
Weather was very nice during the day but must stress that from around 5pm the wind seemed to get up and this made it cold in the evenings so make sure you take a cardi for evenings.
Overall we had a lovely holiday and there was nothing that you could not overcome to enjoy a holiday to the full.

Room Tip: try and book bungalow or ground floor room
  • Stayed: May 2014, traveled with family
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1  Thank rainiecooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

Really have nothing bad to say about this hotel itself. Language barrier only real problem. Animation team didn't bother with us. I've been to Morocco twice before and this was the first time this happened. But the good stuff was very good. Room lovely, bathroom massive, facilities good. Do take your own travel kettle as no tea/coffee in room. Cleaned nicely, clean towels daily. Restaurant very good, themed nights, loads of choice, wine acceptable but no beer in dining area. Entertainment was good. Nightclub, well had to visit it once, dancing to Boney M was like time travelling. All inclusive drinks til 2am in club which was a bonus. Only drawback was the different alcohol staff put in cocktails meant we mixed our drinks unknowingly. Cocktail machines poured mixers and staff added alcohol, so be warned! We eventually asked for chosen cocktail and stated either rum or vodka. Moroccan mint tea was delicious, even bought myself a teapot and glass set. Hotel is miles from anywhere. There is a shuttle into main square but it's not for the English! It's funded by the French company, we hopped on it anyway but had no idea where to pick it up from so got a cab back. Cabs are 100 Durham approx £8 but 150 Durham £12 in the evening.
Spa was lovely, don't book on the first day, we were quoted 60 Euro for Hamaman, body massage and facial, next day it was offered to us for 50 Euro. The lovely girl that comes to pool from spa will give you a free trial, don't be afraid she really won't charge you. Also great way of getting your sunscreen on your back-! Overall a decent place, I would recommend it for the peace and quiet.

Room Tip: Any I think as they are all in little blocks surrounded by gardens, no noise problems at all.
  • Stayed: April 2014, traveled with friends
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3  Thank ssnowwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2014

We have just returned from the Royal Decameron . The Complex is very Nice , with nice gardens , very clean and tidy . The rooms are nice ( a little tired ) but a good size with large balcony and air conditioning that really does work . They do not have tea and coffee making facilities or a fridge for cold drinks in the room ( but i think thats a very English thing ) The swimming pool area is very nice with plenty of sun beds and umbrellas and has a pool bar offering hot and cold drinks and snacks.The animation team work very hard both day and night . The dining area and Lounge/bar area is very nice and always was spotless but for an all inclusive complex the drinks are very limited , Soft drinks, Beer , Whiskey , rum and pernod and cocktails from the machine that didnt taste nice The food in the dining room was tasty and fresh and we always found something we liked , but i think people with children may have a problem with food
We enjoyed our stay but felt very isolated, This is a French complex , the complex was full , But had 6 English people in Total , our group of 3 and 3 other girls . Everything is in French , Imformation , Entertainment , Reception , waiting and bar staff . 2 members of the animation team who spoke a little English did come a speak with us and apologise as everything is in French .But everyone who worked at the complex was very polite , and tried speaking with us . This is not the fault of the animation , Reception waiting , bar staff or anyone in the complex , This was the fault of Lowcost holidays who did not mention on the internet that this complex is for the French only . So if your like us who only know merci bonjour i would comment that this is NOT for people who Dont speak French .

  • Stayed: May 2014, traveled with friends
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4  Thank MikeMpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

Impossible to sleep. They have rent the hotel to a latin television channel. so at 1 am. they was making terrible noise. they talk so lowd... and when you say to them plz make less noise they dont understand!
truks come in and out every 5 min. in short, it were a real mess. i dont recommend the hotel. they dont respect there clients!

  • Stayed: March 2014
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Thank beachSir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Spent a week in early march with family including 16 month grandaughter. Weather improved as we arrived and was in 30s while we were there for a couple of days. Started badly as grandaughter needed a doctor at 1-30am on the first night. Reception were great and an english speaking doctor arrived in about 15 minutes, seemed more like 15 hours at the time. Doctor was very good and perscribed some medication to be taken later in the day. Reception insisted on sending a porter to pick up medicine and delivering it to us. Both cost of Doctor and porter were very reasonable. Grandaughter was fine after visit of doctor.
Food goood most of the time, bit annoyed that we had 2 Tajine nights very close together. We had Tajine for lunch near waterfalls on the second occasion and I could have killed for a few chips.
Hotel very relaxing buildings not imposing at all. Plenty to do, played mini golf and Petanque and used the indoor pool. There was also a resident nurse who changed a dressing for me (no charge).
Pool area good and you could move sunbeds into the gardens to get away from the pool. Grounds were very nice, you could even pick oranges.
Taxis outside were reasonable to get into Marrakech, about 15 minute journey. Would pick you up for the return journey as well.
Hired a minibus and guide from trip agents after some research on email with the hotel prior to our arrival. Went to waterfalls, about 2 hour drive with coffee stop. Well worth the cost.

  • Stayed: March 2014, traveled with family
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6  Thank Richard0503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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