We stayed at the venue for 10 days in mid July - with scorching temperatures. Since Marrakech has a dessert climate 43+ degrees is quite doable and the hotel is built in Kasbah style which means the rooms stay pleasantly cool - even if one switches the airport off at night.
Animation team is a mix of local and French - they barely speak English - the same goes for most of the staff. I like it - but if you don't speak any French it might be hard. Both staff and animation team are quite professional and very friendly.
The garden the hotel lies in is maticulate and I really admire the small army of (male and female) gardeners who are constantly at work to keep it that way.
Service is fine - but they only go out of their way on your last day :-)
My husband and daughter really liked the food - for me it might have been a bit more fragrant. The centre of Marrakesh is only 5-10 minutes away by taxi or shuttle bus. It is easiest to take the shuttle bus (free) into town than barter a decent price for a taxi back. Most we paid was 60 Dirhams.
Do try the Hammam on the hotel premises, not overly cheap - but for €60 per person you get pampered for two while hours and the scrub treatment allows you to tan beautifully! Again, lovely staff, they gave my daughter a manicure for free, which was greatly appreciated since she has learning difficulties and to her this meant a huge "I'm a big person" experience.
I have decided out of the North African countries I've visited (Egypt, Tunisia and Morocco), I liked this location the least. The people in the city were a bit too focused to getting my money and not always in the most charming way. Could well be that Marrakesh is not a very good representative for Morocco as a whole and it certainly had nothing to with the hotel and staff. They were just the ticket for a restful stay in the sun.
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- Also Known As:
- Royal Decameron Issil Hotel Marrakech