On entering the grounds of this hotel I was amazed at how beautiful it was and reception was very nice with comfy seats to the side. As I had just arrived I was in need of the loo so used the facilities in reception. The flush was broken so you had to hold it in place to flush the loo and when I was washing my hands I found the tap was not connected to the base?!
We were then taken to our room along a long corridor and, on entering, first impressions were ok until I went into the bathroom. The bath had a large chip in the enamel and the glass shower panel was glued to the bath so you had to climb into the bath to turn bath taps/shower on so you got soaked with cold water before getting out of the way. Also the hair dryer didn't work and a 4 star hotel should really provide a bar of soap at the very least!
The bed was like sleeping on bricks, very uncomfortable and the noisy corridors at night will keep you awake until quite late.
I can't fault the food; it was fantastic. And the staff in the restaurant were really lovely.
This hotel's grounds were beautiful and the facilities were really nice.The pool area and bar were comfortable and the seating around the grounds were great.
The hotel mainly caters for the French and find the English really hard to understand.
This is a very money-orientated holiday and locals will try to charge you 3 times the worth of any item, so don't pay it.
So to sum up food fantastic, grounds fantastic, restaurant staff helpful but the room a major let-down.
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- Also Known As:
- Royal Decameron Issil Hotel Marrakech