This Riad had awful customer service: almost nobody spoke English, or Spanish like advertised. A note about security is that it is down a very creepy alley that had me worrying about my security every time I walked down it, and that no cars can get to the Riad. Breakfast was lacking, crepe, English muffin, cup of tea and cup of orange juice. We rented out their "nicest" room, with a bathroom and A/C, and we paid for it, which wouldn't have been so bad if the experience was what they said it would be. The room had A/C but it leaked on the bed all night and now my sister is sick because of it. Also one of the lights in the room exploded above her head and fell out of the fixture. The room consistently smelled of rotting eggs and the door wouldn't really close all the way.
A plus is that the room had a/c, the girl who cooked the food was very nice.
I wouldn't have made so much of a fuss if they had given me some kind of a break on the 122 euros that we were charged for 4 nights we stayed, but alas, they did not and would not even consider it. So we were forced to pay the full amount and left very angry and unhappy.
Please for the sake of your happiness during your stay in Marrakesh, stay away! Find a different Riad, I know there are better ones out there.
- Official Description (provided by the hotel):
- The riad Amskal is a small charming riad nestled against the walls of the Mamounia gardens. This is a genuine small Moroccan House with all the modern comfort. The district is the new Royal Palace and large riads belonging to celebrity. From its terrace view is completely unobstructed on one of the most green places of the Medina.Samira, the owner retains a warm to the marrakchia and is small care for its clients. Place stove you will discover all the flavours of its tajines and other pastillas or Moroccan salads which it has been the secret (on order). ... more less
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