Picked up from our Riad early in the morning by Hamid and taken for a Berber breakfast. During this time Hamid was making us all feel relaxed before the flight, as he could sense a bit of nervousness ( or sheer panic / fright !! ) and with his sense of humour he had all of us at ease in minutes. The Balloon flight was amazing. All of us had massive smiles on our faces the entire trip, and that was without Hamid saying anything ! which didn't last too long ! Hamid and his crew / helpers were first class---thank you for a fantastic day. Phil, Lyn and Joel.