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“Excellent Service” 5 of 5 stars
Review of Riad Reves D'orient

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Riad Reves D'orient
Ranked #89 of 505 Hotels in Marrakech
Certificate of Excellence
USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent Service”
5 of 5 stars Reviewed October 18, 2012

This is a tad late which I apologize. I stayed at the Riad for 2+ nights about a month back. Beautiful decor and rooms. But I would be remiss if I didn't mention what impressed me most...the service. The staff was more than accommodating with a wide-range of assistance to me. This included:

- on my arrival, orientating me on the location of the riad and walking me to and fro to Jemaa el-Fnaa square so I could get my bearings,
- having dinner awaiting me late after hours after a long day out sightseeing,
- waiting to meet me at a particular time outside the square to assist me back to the riad, and
- when arranging (and help) with an early AM hot-air balloon flight, waking up extremely early to walk with me (solo traveler) through the streets in the dark and await the transport pick-up (mind you I had a few bad experiences in Fes, hence the trepidation).
- allowing me gratis use of a guest room my final day since I had a late night flight out of Casablanca

All of this and more was so very, very much appreciated. I am greatly thankful for Mustafa's help and assistance in particular. Shukran bezaf (please forgive any misspellings).

  • Stayed September 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank traveler2012now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princessedudesert, Propriétaire at Riad Reves D'orient, responded to this review, December 17, 2012
Dear customers

We are very pleased to read your comments ...Thank you very much

We will be very happy to welcome you again at Riad Reves D'orient

Sincerely.

Samira and her team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2012

The Riad is friendly, clean, beautiful and confortable. I stayed only 1 night, but Samira, an owner, took care of my friend and myself very much. I felt the Riad were my home(everyone can be relaxed.) The place is very closed to medina(a bit complicated place, so it's better to ask the Riad to take you there). I really want to go there again!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Akira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2012

Stayed at the Riad for a few days in August 2012. We found the rooms to be very quaint and the staff to be exceptionally friendly. Locating the Riad can be a little on the tricky side, althoug Samira and Manuelmet on the way (massive help). With this said, once you get to the Riad, its very easy to find again.

We (myself, my sister and a friend) were treated exceptionally well. We were met upon our arrival with tea (please note mint tea is the tea of choice in marrakech, if ou want normal tea u have to ask for lipton). The staff were very warm and would bend over backwards for us, particularly SeMohammed (aka Semore) who went everywhere with us. He was like a little brother that we discovered on a different continent. Its a very family orientated amosphere and we were treated like family. Just want to say many thanks to Samira, Semore, Manuel, Yusuf and everyone who made our stay so wonderful. Miss you guys lots! x

Michelle!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Meeshell_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princessedudesert, Propriétaire at Riad Reves D'orient, responded to this review, December 17, 2012
Dear customers

We are very pleased to read your comments ...Thank you very much

We will be very happy to welcome you again at Riad Reves D'orient
Sincerely.

Samira and her team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 13, 2012 via mobile

We came to Marrakech for our honeymoon. I was a little unsure on how to get to the Riad at first. But out of the blue Samira contacted me and offered to send a taxi to meet us at the train station and take us to the Riad. Upon arriving at the Riad we were greeted by Samira and crew. Our bags were taken to our wonderfully comfortable and clean room. We were offered Mint tea and some cookies, and then offered a guide, Munir, to take us to a restaurant. The entire time we were there the staff was more then friendly and accommodating. This was the highlight of our trip. We are already recommending this place to our friends

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DFront78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2012

This ryad is exceptionally well located (once you find it) near the souks and within very easy walking distance to the Place Jemaa el Fna. It is one of the most charming and luxurious ryads we stayed in during our 3-week visit to Morocco, with a wonderfully warm and helpful staff (including helping with dietary restrictions at breakfast). We would definitely recommend it to friends and stay there again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank An0nym0us4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2012

My boyfriend and I stayed here during late June early July. We couldn't have asked for more. We we're treated like royalty. The owners sister looked after us throughout are stay, and was just so sweet and attentive. The breakfast was extravagant and scrumptious. The riad itself was truly beautiful. It was obvious so much time had been invested in the interior. One evening we got back after dinner and wanted a dip in the jacuzzi, they rushed to turn it on and gave us complementary robes along with a pot of green tea. This was a much needed retreat after the maze of souks. At the end of our stay she arranged us our Bus to our next destination, her son also guided us to the taxis and negotiated a far price. I can honestly say this is the best places I've stayed. Highly recommended to everyone

Room Tip: We were the only ones there bar one evening, and she showed us the other rooms. I imagine there woul...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SOFELIX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 21, 2012

I spent a couple of nights in this riad. My room was wonderful and the bathroom was a good size and included amenities such as a hairdryer (not all riads have them), lovely rose scented soap and fluffy towels. The bed was very comfortable, the riad was quiet and I slept very well there.
I had breakfast on the lovely roof terrace one day and another day on the ground floor just so I could experience the different areas of the riad; all where delightful. I felt very at home here and would not hesitate to recommend this riad.
The main square is only about 10 minutes away and I suggest that the first time you go there from the riad, ask one of the staff to walk you there so you know how to get around the streets of the medina. ALL medinas can be a challenge at first but once you get the hang of the streets and look for your landmarks of where to turn it is easy. Also take the address card from the riad and their phone # in case you need to call and ask for help to get back. There are public phone boxes in the main square. Day one I was a little turned around and missed my turn off to get back to the riad but I asked someone for directions and they helped; I had walked 10 feet past the turn off. I felt silly but the locals where very helpful. After day one I was easily able to find my way to the square, back to the riad and to a few other places. My trick is to take a photo of a landmark at each turn so I have something to reference should I need to. Luckily I didn't need to but doing this made me take notice of my surroundings. It is also helpful in any medina in any city to hire a guide for a couple of hours so they can show you around and help you get acquainted with the area.
On the main lane near this road is a great restaurant called Cafe Arabe. Fabulous for lunch or dinner.
In summation, Samira and her family will take care of you at Riad Reves D'orient and I hope you enjoy your stay there as much as I did. I will stay there again when I visit Marrakech.
I spent 13 days traveling around the country of Morocco so if you need any help or suggestions, please message me.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cultdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Reves D'orient

Property: Riad Reves D'orient
Address: 44 derd abib allah | Medina - quartier mouassine, Marrakech 44008, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Marrakech
#50 Spa Hotel in Marrakech
#57 Family Hotel in Marrakech
#58 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Reves D'orient 3*
Number of rooms: 5
Official Description (provided by the hotel):
Riad Reves d'Orient a unique journey Luxury - just steps from the famous "Jemaa El Fna" with all of its life and charm is what we can offer our guests at Riad Reves d'Orient. The riad is refined and enchanting, and you will open its doors to an oasis of calm and serenity including the wonderful spa on the terrace. The jacuzzi will give you some unforgettable memories as you gaze at the stars, and the patio designed in the tradition of Arab-Andalusian art will provide you a haven of tranquillity when accompanied with a mint tea. The accommodation will provide you with a very comfortable stay - mainly composed of suites, and all are equipped with plasma TVs. Riad Reves d'Orient therefore is the perfect place for family visits(family room) and couples (romantic suite). Breakfast is included in the price and we offer complimentary Moroccan mint tea and coffee with homemade cookies at all times. ... more   less 
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Also Known As:
Riad Reves d`Orient Hotel Marrakech

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