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“Very welcoming and helpful” 5 of 5 stars
Review of Riad la Croix Berbere

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Riad la Croix Berbere
Ranked #162 of 505 Hotels in Marrakech
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very welcoming and helpful”
5 of 5 stars Reviewed May 3, 2013

We came to Marrakesh for a belated honeymoon and were initially planning to book an all inclusive hotel out in the Palmerie. We decided that to stay somewhere like that would be like staying 'anywhere' and felt a riad would be more authentic and more of an experience. Also we didn't want to be reliant on a taxi everytime that we wanted to go out.

I had read that the riad was down an alleyway, it certainly was, more like 4-5 alleyways and at first it was daunting. It's actually very easy to navigate and the location is ideal for getting out an about. Whats even better though is the peace inside the riad when you close the door behind you!

All staff were very friendly and welcoming. Nothing was too much trouble. As the riad only has 7 rooms you can be guaranteed of a more personal service. We booked on a half board basis thinking that we would still eat out for a few nights but the food was so good that we never did! Lovely tagines and cous cous. We paid for our drinks every evening so that we wouldn't have a final bill at the end (except for the tourist tax) although it wasn't initially made clear that we needed to pay for the mint tea. Even so, the mint tea was so nice that we still ordered it every night!

I think others have commented on the bed - a concrete bed base does make it quite hard but I understand this isn't unusual. You do hear the calls to prayer at 4am ish but I got used to it and sometimes slept through it (I am a very light sleeper). We were very happy with the breakfast, fresh juice, coffee, breads/jams, yoghurts and either crepes/moroccan pancakes/madeira cake which certainly beats cereal at home.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lilytehpuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    118
    73
    15
    4
    1
See reviews for
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100
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2013

On arrival at the Riad we were met by Abdou who proved to be very helpfull and informative and has a passion for the history of his culture, Morocco and its people. We arrived late and hungry you have to give notice to eat at the riad however Abdou kindly escorted myself and my freind to the main square to eat, just a five minute walk away. At the time of writing there were 3 security guards and a dog at the entrance to the alleyways adjoining one of the main streets. We were introduced to the guards who were friendly and welcomed us. It was kind and thoughtfull of Abdou to escort us to the main square to eat had he not done this it may have been a bit scary for 2 females alone at night in unfamiliar teritory, after the first evening we found our bearings and went out at night unescorted with no problems. The riad has a list of excursions which they can arrange for you. We made use of a berber guide through the market and islamic school on the first day which was good to get your bearings. We got a taxi from the main square out to other places which was reasonably priced we booked the driver for the afternoon. It was a joint birthday trip for us and a special occasion we stayed up late on our birthday and had red wine in the riad on the rooftop terrace which was a good price about £1.50 we were also given a gift each of a scarf as a present. On leaving we had a problem with our transport being stuck in traffic the lady on reception was very helpfull in calling the taxi firm and providing reassurance.

Room Tip: This is not the sort of place you would spend a long time in your room it is really just for sleepin...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 5, 2013

On our arrival at the Riad we were made to feel very welcome and served 'berber whisky' or mint tea to us. All the staff where lovely in particular Abdua who always went the extra mile, escorting us to the main square on our first night (we arrived in the evening) so we could get food and even going so far as to collect us when we had finished. The Riad is tucked away down slightly confusing, small alleyways. But once you've done it a couple of times you get used to it, and my sense of direction is poor. Also, the alleyway is patroled by security guards and at the time of writing a cute alsation puppy. So take no notice of people saying the alleyways are a bit dodgy, we never had any bother and we were two females.

You can order food and alcohol in the Riad if you want, but you need to give them notice for the evening meal. The Breakfast is a little basic but it's ok and as another reviewer has stated, we were on the groundfloor and it can get a little noisy if you want a lie in. The rooms are also a little on the small side. But overall for the price the location, it's only 5 mins walk to jemaa el fna, it is great place to stay.

Room Tip: Ground floor can be noisy
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AlfieJaneF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 6, 2013

The riad itself is very charming - a real oasis away from the intensity of the city. Upon arrival we were served a really delicious supper, however breakfast wasn't quite as exciting. We stayed in two of the rooms - Azerbal and Illy. The former was spacious and comfortable, however there are no windows sthis you like an airy room, this one wouldn't be for you. It also smelt a bit drain-y. The second room was better and had no smell although it was a very small. Overall, I think the riad is a good choice and good value for money. However, do be aware that it is located down a very windy, dirty backstreet away from the main square, so if you're travelling alone it may not be the best bet. However, the hotel staff can very easily arrange for a guide to take you to and from the square if necessary. in terms of location though, it's less than 5 mins walk from Jemaa el Fna, so probably one of the most affordable choices in terms of location.

Room Tip: Ground floor rooms can get noisy if you're a late riser and others are already up and breakfasti...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisbon
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2012

The riad is in in the Medina and the taxi is not able to take us to the Door . It is compreensible because streets in Medina are really narrow. There is always someone helping us and take car of luggadge. The riad is a good architecture inside and rooms are clean. Stuff are nice and it is easy to feel confortable. The food is simple but well cooked and have a good taste. In fact we have the chance to live in the heart of Medina and to feel how to live there.Deejma al-Fna is less than 5 minutes from there and souks world are near two.
The complaint I have is about the final price. I have payed the same for staying there 3 nights and the total of 2 dinners for two persons and 4 beers and 1 Fanta and one coca-cola, one cup of rose wine and 11 Euros from the the taxi in the day of arriving. They say that each dinner for 2 persons is about 170 MAD, so I had to spend 360 MAD . First they never said the price of anything we take there- There was not a list and when we ask we had the feeling because they were not precise in the answer that it was not very expensive. So it was a bad surprise to see the final " bill". There is no clear ness about we eat and drink and I pay more than 2000 Dirham (MAD) . I pay in Rome in Five star hotel 3 Euros for Coca~cola, so I feel a not fair what I have paid . So be sure to ask what about the price of things.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank janiceLisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Island of Malta, Malta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 23, 2012

This is a well placed riad with friendly staff - a good base and quiet.Rooms are basic and in need of some maintenance -at least the one we were in - cracks in the bathroom and unpleasant smell. If you are 3 people in a room its a bit crowded. Nice views from the roof. Average breakfast.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank charlies64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 20, 2012

The Riad la Croix Berbere was a warm oasis of hospitality in Marrakech. While we didn't love the city itself the best of our tour of Morocco, we certainly loved our stay in this hotel.

When we arrived, a large family group had booked the rest of the riad, meaning it was quite noisy, with children playing and shouting a lot of the daytime. The hard surfaces of the inside of the riad meant that the sound bounced around a lot! They left the day before we did, and the riad was a changed place - peaceful and calm without any noise drifting in from the outside.

The room was the smallest we'd stayed in so far in Morocco, but I suppose this wasn't surprising since this was the biggest city. We were in the Afra room on the first floor, which has yet another very firm bed (we'd come to expect this in Morocco!) and a gorgeous bathroom, with a shower like another little room, done in lovely tadelakt. The inner courtyard is beautiful, and the pool is lovely.

The staff are what makes this place wonderful. As we went downstairs to head out for dinner on our last night in Morocco, we stopped to chat to the managers here, who have been lovely throughout. Every time they see us they ask if we slept well, how our day was, how our meals were. This time we got to talking about the languages we knew, and I demonstrated my couple of words of arabic, including “mumkin… mish mumkin” (perhaps… perhaps not) and “imshi” (go away), which set them off into paroxysms of laughter. This prompted a quick lesson on Berber dancing in the salon, which was fantastic! It certainly got the blood pumping and was a really positive end to our stay here.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad la Croix Berbere

Property: Riad la Croix Berbere
Address: 8 Derb Fhal Zefriti Laksour, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#103 Luxury Hotel in Marrakech
#117 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad la Croix Berbere 4*
Number of rooms: 7
Official Description (provided by the hotel):
A 2 minutes de la célèbre place Jemâa-el-Fna et du Minaret de la Koutoubia... N'hésitez à pousser la porte de ce ryad... C'est dans le quartier El ksour (ksour pluriel de ksar qui veut dire palais) que se trouve ce charmant ryad. Son emplacement, vous permettra de profiter de l'ambiance des souks et de l'agitation de la place, mais également de l'attrait du quartier européen de Guéliz (10 mn à pieds) On vous proposera de prendre un verre de thé au bord du bassin, sur la terrasse, ou dans le salon marocain au coin de la cheminée.... ... more   less 
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Also Known As:
Riad La Croix Berbere Hotel Marrakech

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