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Hotel Sofitel Marrakech Palais Imperial
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Reviews (2,130)
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Reviewed August 5, 2013

Many thanks to the staff of Sofitel Marrakech. We have had an amazing time in one of the most enchanting cities of the world. Although all staff is friendly and helpfuI, I would like to mention a few of the hotel staff in particular, Farah, Fatimzahra, Said and Quarfi. This hotel can be proud about these wonderful people. They make a stay in this hotel a very pleasant and relaxing experience.
This hotel is in a relaxing area of the city of Marrakesh while it's very easy and simple to get to the hectic and old centre of the city. A 10 minute walk takes you centuries back in history.

Room Tip: All rooms are very good.
  • Stayed: August 2013, traveled with family
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Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013 via mobile

Thank u to the Sofitel, we have had an amazing time. Because it was our honeymoon, the hotel even upgraded us to a beautiful suite and let us have late check out. The hotel staff are wonderful, particularly amina on reception, she has been a delight, if you come here use the spa, the staff and the facilities are wonderful. Thanking all the staff for making our honeymoon perfect. We shall return!

  • Stayed: July 2013
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Thank Steveeeeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

we enjoyed this hotel it is in a lovely part of the newer part of marrakech.
the pool area is great, and the service around the pool is also good.
we eat at the pool restaurant this was also good.
the staff are very good, and it is so easy to get around marrakech from this hotel.

  • Stayed: July 2013, traveled with family
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Thank wheeleraIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Overall a good five star hotel but the service is incredibly slow with sometimes up to an hour before your drink was served, mind you at the price they charge that could be a good thing, seemed to be a little quicker if you were French.

Room Tip: Get a room overlooking the pool and away from the nightclub. Can be a long walk inside the hotel but it is much quieter
  • Stayed: May 2013, traveled as a couple
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Thank Samantha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

this hotel is absolutely fabulous in terms of location, food ( breakfast, pool lunch, etc). Our suite was amazing, just next to the pool. The staff was very friendly until the last day. After being promised to get the room at least until 3pm ( we are also ACCOR member), they finally told us that we had to check out at 1pm max, and that we would be given a courtoisie room. Eventually, we had no rooms, nor any shower in the spa available, without any excuse or whatever; and we had to was ourselves in the toilets! that's not acceptable at all!

  • Stayed: June 2013, traveled with friends
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1  Thank Naouelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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