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“Good style, but loud and poor service.” 3 of 5 bubbles
Review of Bab Hotel

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Bab Hotel
Ranked #296 of 508 Hotels in Marrakech
St. Louis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good style, but loud and poor service.”
3 of 5 bubbles Reviewed December 5, 2012

I liked the room a lot. Good style for the price. The main problems were the amount of noise from the downstairs bar. (Our room was located on the 3rd floor and we could hear the thumping clear as day.) Every common space reeks of smoke. And for some reason, our breakfast consisted of only bread and butter and lukewarm coffee. Very disappointing!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    107
    87
    36
    17
    32
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kyiv,, Ukraine
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

We have stayed in this hotel for two days, then left out luggage in the luggage room (free of charge) and went to Merzuga. Afterwards we returned and stayed one more night. Hotel was quite good and modern, room was in very good condition with nice design: spacious shower, comfortable double bed, air conditioner already switched on before our arrival, bathrobes... Minuses: no hairdryer in the room (asked on reception and received it in 10 minutes); one of two basins was clogged; we paid upon arrival and were asked to pay more upon check out but this was misunderstanding - settled down in 1 minute.
Location is great - 5 min of slow walk from the railway/supratours station and 10 minutes walk from Jemaa-el-Fna square, plenty of good restaurants nearby, nice neighbourhood.
Nice breakfast was served in the restaurant and was quite substantial for us: pancakes with honey or jam, yogurt, pastry, fruits, a little bit of cheese and sausage + fresh orange juice/coffee/tea. Only once we were to have breakfast early (before leaving for bus) and choice was poor.
Booking was made beforehand via internet and caused no problems (standard room).

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casablanca, Morocco
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed September 3, 2012

They do not know what Internet reservation means even when you show up with one you are told the hotel is full. Looks nice on the website but really is tired and dirty in reality. Don't go here. Go to a proper 5-star hotel in Marrakech. I certainly won't be back.

Stayed September 2012
Helpful?
3 Thank HassanBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 24, 2012

I've been staying at Bab, in a standard room, for three weeks as I am in Marrakesh on business. I have found the staff happy and efficient, the management smiling and professional, and the atmosphere of the hotel fun and hip.
The bed is very comfortable, the room and hotel uber-clean, air-con strong, the water pressure excellent and the in-room safe and flatscreen high-def TV working perfectly.
The rooftop bar is a good place for an end of work drink, and the majority of people staying here would look equally at home in London, Paris or NYC.
Unlike some other reviewers, I have not heard loud music in my room (4th floor), although I do keep my patio door closed and the curtains drawn at night.
I can recommend this hotel without hesitation.

Room Tip: If you are two people, the Standard catagory may be a little small for you.
See more room tips
  • Stayed June 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrExecTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
5 of 5 bubbles Reviewed June 1, 2012

My self and a couple of business partners just returned from a trip to Morocco, and while in Marrakech stayed at Hotel Bab (I usually stay at the Murano outside of town, but we went without a reservation and the Murano was full (good for them), they recommended Bab). I now have another favourite place to stay!! The hotel has a fantastic location; walking distance to everything you need, pharmacy, small stores, cafes and bakeries. The staff were very helpful, the place is uber hip and well appointed. The bar is always busy with very good music. I met some of the managers Karim and Pierre and they immediately made us feel welcome.

  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank neale64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 25, 2012 via mobile

The dispute between management and workers meant that the hotel was unable to provide breakfast or clean the rooms on two of our four day stay.Money was provided for breakfast to be taken at an alternative hotel which was of a high standard and the manager did offer to find us other accommodation.The workers were camping outside the hotel and constant meetings were seemingly being held to try and resolve the issue.Whilst these circumstances did not unduly worry us as no one was in any hostile but never the less was less than conducive to a stress free stay as we were uncertain that the hotel would actually stay open.Suggest you investigate current situation before booking this hotel.

Stayed March 2012
Helpful?
1 Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 7, 2012

Arrived to be told by a sour-faced receptionist that we didn't have a reservation, despite me showing her the confirmation email. I was then told that they had new management and a different internet system. My problem? I don't think so. Resisted my instinct to leave and go to another hotel nearby, but unfortunately we stayed. But only for 2 nights of the 7 nights booked: within 1 hour of arriving we had to be moved to another room as the cupboard space in the supposedly deluxe room was tiny, and the impressively huge TV wouldn't switch off. Actually we didn't want it on, but a member of staff came in uninvited, fiddled with controls and then left with the volume blasting out. Eventually we got upgraded to a better room. The evening was OK, trendy bar with suitably cool looking clients but unimpressive bar staff. On day 2 we returned late from dinner to find our breakfast tray still out and the bed unmade, etc. At 10am the next day the tray was still outside our door where I had left it at 1am. Finally, the shower broke and we had first cold water and then no water. At this point we left, with assurances that "next time it will be better". Not for us, as there definitely we won't be going there again. My husband is Moroccan and we're frequent travellers to Marrakesh - this is bottom of my list. It looks good and the website is impressive, but the service, staffing, maintenance and attention to detail just isn't there.

  • Stayed March 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Alison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bab Hotel

Property: Bab Hotel
Address: Angle bd Mansour Eddahbi | Angle BD Mansour Eddahbi, Rue Mohammed El Baqal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #296 of 508 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Bab Hotel 4.5*
Number of rooms: 45
Official Description (provided by the hotel):
At the heart of one of the most endearing Marrakesh neighborhood, the BAB HOTEL decidedly urban and design offers a black and white world and an innovative concept, where the richness of Moroccan culture blends contemporary design. First urban boutique hotel in the Red City, ideally placed to ensure a pleasant stay, you'll love the stylish and relaxed atmosphere. Enjoy a good night's sleep in a design hotel with 45 unique rooms. All rooms have a terrace. On the ground floor, the lounge bar and the restaurant open to non-residents (excellent creative cuisine) offers large spaces - patio / pool, library, fireplace space - while Sky Bar allows you to enjoy the starry nights of Marrakech. BO SPA is a space dedicated to the well being and beauty of the body and mind. BAB Hotel provides for its business customers an equipped meeting room (up to 40 people). ... more   less 
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