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“It's like staying with family or friends”
5 of 5 bubbles Review of Riad Suliman

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Riad Suliman
Ranked #93 of 494 Hotels in Marrakech
Certificate of Excellence
London
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“It's like staying with family or friends”
5 of 5 bubbles Reviewed May 2, 2014

The success of this Riad is based on the creative activities and hard work of a very talented and imaginative young lady, who not only speaks fluent Arabic, English and French, but managed to open her own Riad, which was quite a controversial thing to do for a European national.
I thought it would be a good idea to stay in a traditional Moroccan Riad as opposed to a hotel (when in Rome…) and it definitely paid off. There are 8 bedrooms in the Suliman and each guest gets very personal attention. Every room has its own décor, very comfortable beds (it’s important for me as I have a bad back), traditional Moroccan interior and nice finishing touches, which made it feel quite homely. In the morning they serve you freshly cooked pancakes, omelettes, pastries, make freshly squeezed orange juice just as if you are staying with your relatives or friends. If they recommend you a restaurant or shop it will be a genuine reference and not because their cousin is the owner of the shop or they get some commission from the restaurant for the table reservations (pretty common practice in Morocco).
My husband and I booked a quad bike tour with Marrakech Quad Evasion(an amazing experience, by the way!) and during the breakfast mentioned it to Dagmara. Our meeting point was at Bahia Palace, which according to Dagmara could be quite busy in the morning as lots of travel agents and companies use it as a pick up point. She straight away asked one of the loveliest members of the staff Ayoub to accompany us to the Palace and make sure we get on the right tour. We were very impressed with how hands on she was with everything.
We had a private tour to the Atlas Mountains booked through the Riad and we both thoroughly enjoyed it. The driver spoke perfect English (which is quite an exception for Marrakech), told us a few interesting things about Berber villages, took us to the argan oil presentation point and a shop of natural oil based products on our request, after that we climbed up the mountains with a guide and took numerous pictures of waterfalls and small Berber villages. This excursion gives you more insight into Moroccan life, you will see a different Morocco to the one inside Medina. I felt it was quite therapeutic to look at mountain rivers, waterfalls, picturesque sceneries and Berber villages.
We also found the concept of the Riad’s Honesty bar quite appealing. You can relax on a roof top terrace, enjoy any drinks from the fridge (beer, wine, spirits or soft drinks) and later on just make a note on a list regarding your consumption.
Try to have at least one lunch or dinner in the Riad – Aziza is an amazing cook! You can have Tagine of your choice. And if you are into cooking, it’s even more reason to have a cooking class with Aziza. First you will go to the market together with Aziza and Dagmara, pick up all the ingredients, spices and herbs for the dish of your choice. You can even witness how they will behead a chicken at the local butchers (if you wish, of course, otherwise they will just make it all ready for you while you are shopping for the vegetables). After that you will return to the small and cozy kitchen of the Riad, where Aziza will cook the main course and side dishes in front of you. Dagmara will interpret the whole process for you step by step as Aziza doesn’t speak English. You can write down all the secrets of preparing delicious Moroccan dishes and after that just sample them on the roof terrace with a glass of wine or two and deliberate on the cooking experience.
We like our spa treatments, so on the last day we decided to try a hammam and massage session (you have to book it at least 2 hours in advance). It was very enjoyable! We had our hammam scrubbing together and the masseuse scrubs you in turns with the traditional black soap. After that I had a massage with the famous argan oil and my husband was sunbathing on the roof terrace, waiting for his turn. What a superb end to this nice and relaxing break!
All in all, it was a very interesting visit and I can’t praise Riad Suliman and its staff enough as they made our trip! Not only is the Riad a perfect location for exploring Marrakech (especially for the first time visitors as we were), when all the main attractions and museums are on your door step, but it’s a wonderful place to have a rest, meet new people, get answers to any of your questions and just have a drink and friendly chat after exploring the sites of this bustling city. What more you can wish for a perfect city break?

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
1 Thank brettanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
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English first
London
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed April 18, 2014

First I must apologise for the lateness of this review, but you know what they say "better late than never". I like to always make a point of reviewing as I know how helpful I find them.

If you want a taste of the authentic Marrakech within the city wall, within walking distance of the centre, this is a convenient place to say. We booked via Secret Escapes, which claims to offer discounted luxury hotel stays. Whilst I wouldn't describe Riad Suliman as luxurious, it offers the experience of a traditional Riad, including Moroccan decor, as well as handmade soap and cosmetics in the bathroom. Our room was small and basic but interesting - just enough room for the bed and a bit dark, because of no windows to the outside, but very atmospheric, if you like that vibe. We had paid extra for a superior room so I suppose the standard rooms must be even smaller, I kept reminding myself that we were staying at a Riad, not a hotel. The roof terrace was a lovely place to go for some sunlight and there was an honesty bar where you could help yourself to drinks from the fridge and write it down to add to your bill - a nice touch, but open to possible mistakes and misinterpretation.
Before we travelled we received some really helpful emails from the Dagmara and were asked if we wanted to eat at the Riad Suliman the first night and telling us about the delicious traditional tagine with almonds and apricots that was on offer, so we agreed. When we arrived, we were welcomed by Dagmara, who served us Moroccan mint tea and gave us some more useful information. By dinner time we were very hungry and looking forward to the delicious tagine. We were really disappointed when we are told that another kind of tagine had been prepared. Dagmara said it was, "a special one, with special spices, which had been made for a good friend of hers (not us) because the friend really likes it" Where was our tagine with apricots and almonds?
The meal started with Morrocan salads which consisted of three dishes of largely unrecognisable cooked and soggy vegetables which were very cold and appeared to have been taken out of the freezer. This was follow by the highly anticipated tagine which had a greyish, beige colour and very little taste. The most appetising course was the pudding -cooked pears. So the first night we went to bed feeling quite hungry as we were only able to eat the pudding. We always feel quite worried about offending/criticising the chef for fear of retribution, especially at the beginning of a stay and we are also very polite, so we said nothing! If I remember, we are charged over 25 euros each for this uneaten meal!
The Secret Escapes package included two tours (The Souk and places outside the city) which whilst giving us some one- to- one attention and information also included highly pressurised sales tactics in all the places we visited.
During our stay we had some really lovely chats with a Polish young man - a member of the staff, whose name I forget unfortunately. He made our stay more comfortable, although he was politely stopped from chatting too much, by Dagmara - I guess he had work to do! I would like to thank that young man for passing the time of day with us and doing his best to make us feel welcome.
A 30 minute hamman was apparently include in the price of the package but we were told that this only allowed us to sit in the hamman room for 30 minutes. In the event, we opted for a massage as well and so were give the scrub too. It was never made clear what was actually included in the ham man. The massage was absolutely wonderful though, so it was well worth paying extra.
After our first dining experience we ate out on the other three nights of our stay. The Riad Suliman breakfasts were good and well presented though. Each morning was different and included something hot (e.g. a boiled egg or omelette), cakes, bread and jams as well as a hot drink and yoghurt. Good traditional style Moroccan breakfasts.
As you’ve probably gathered, we have mixed feeling about the service we were offered at the Riad Sulliman and don’t understand the glowing reviews some people have written about the food and Dagmara’s friendliness and helpfulness. We had a quite different experience. It was an Ok stay and authentically Moroccan, but we would choose somewhere else to stay, if we return to Marrakeck.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank Loragirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 10, 2014

We just arrived from Riad Suliman!
Hotel is located Inside the Medina centre - there is only 300 metres to famous Jemaa El Fna Place. Amazing place with all main attractions close around - everywhere you can get by feet. Hidden magic place. Rooms are very spacious with large exotic designed bathrooms.
We were welcome with warm hospitality of the hotel stuff. Delicious food and possiblity of getin chilled beer anytime - so helpful during hot days.
I reccomend that place for long stay, to take a total relax and get the amazing view form the tarace roof - with the Marrakech panorama. Best regards!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DONALD L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed April 6, 2014

We stayed 4 nights in this cozy hotel, and had a really good time there. The Riad is a good starting point for exploring Marrakech. The location is superb - in the centre of the city, but away from the noise and chaos of the Medina, just a 15-20 min walk from the central square (Jemaa El Fna) and the central Medina. It is located in walking distance from all attractions. After our first tour of the city we felt quite comfortable navigating the city.

It is a small hotel so there is a very welcoming and friendly atmosphere. Since it is so small we also got to know some of the other guests and had a good time with them.

From the outside the Riad looks vey inconspicuous, but once you are inside it is very cozy with all rooms facing the courtyard and a small pool. We had a nice and clean room on the first floor so we could enjoy this from a distance.

The hotel terrace is superb, with great views of the city and a great place to see the sun set or the city wake up. It has a good shaded area for those not inclined to stay directly in the sun.

Dagmara and her staff were very helpful in arranging transportation, guiding us the specific points of interest and making restaurant reservations (can be necessary on the good restaurants) and were just very friendly.

Stayed March 2014, traveled with family
Helpful?
Thank Hajsgaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 28, 2014 via mobile

The attention to the client was excellent and the management helped with bookings, recommend Le Blokk and the guided tour of the souk. Unfortunately one tour to the Atlas Mountains did not work well as it was raining up there. On our last evening we requested a meal at the building and we were treated to an open air rooftop meal which was very romantic.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank RawIce1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2014

This is a truly wonderful hotel and a perfect place to stay in Marrakech. The bedrooms, bathrooms, courtyard and roof terrace were all extremely comfortable and beautifully decorated. The location was close to all the main sites. The breakfasts were delicious and the evening meals were the best food we had in Marrakech. What really made our stay special though were the brilliant staff. They were all extremely friendly and informative and could not have done more for us. They arranged our trips to the Atlas Mountains and Essaouira and booked taxis and restaurants for us and gave great advice on what to do and where to go. They gave the hotel a warm, relaxed and friendly atmosphere and worked really hard to ensure it's smooth running. We would love to go back and would definitely recommend it.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

This was a supremely relaxing place to stay with great attention to our needs by all the people looking after us. Marrakech is a buzzing hive of activity but this Riad provided a perfect place to relax, recharge your batteries ready to return to the fray! We had a great few days here with a great trip to ride some camels and play at being Peter O'Toole! Great food too.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Suliman

Property: Riad Suliman
Address: 40 - 41, rue El Bahia | Quartier Mellah-Medina, Marrakech 40008, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Best Value Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Suliman 3*
Number of rooms: 8
Official Description (provided by the hotel):
A charming little Riad in the heart of Marrakech with hammam facilities and delicious al fresco diningRiad Suliman is a lovely little homely riad in the heart of Marrakech's old Medina. With just eight bedrooms ranged around an opulently decorated courtyard, the Riad Suliman puts a firm emphasis on hospitable and personalised service. Guests have the use of an attractive little swimming pool in the middle of the courtyard and a fantastic roof terrace where it's possible to recline on sunbeds and enjoy stunning views of the spires of the old town and the Atlas Mountains beyond. Guests at Riad Suliman have the option of getting massage and hammam treatments at the hotel, relaxing in the beautiful Berber style lounges and enjoying some fantastic Moroccan home cooking on the roof terrace. They also benefit from being just a five minute walk from some of the city's top attractions including the Saadian tombs, the Bahia Palace and the magnificent Jemaa el Fna. ... more   less 
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Also Known As:
Riad Suliman Hotel Marrakech

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