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“Excellent Service and Comfort” 5 of 5 stars
Review of Riad Azoulay

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Riad Azoulay
Ranked #24 of 504 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Service and Comfort”
5 of 5 stars Reviewed May 24, 2013

With the rating that this property has received -- I can safely say that it is deserved. I stayed here with a couple of my friends for a long weekend. A couple highlights from our stay:

• The staff was absolutely incredible and could not be more helpful. Whether it was helping you plan your day or deliver breakfast, the service was exceptional.
• The location was very tranquil and the building was very comfortable and serene - not 5 star luxury but very nice all the same
• The morning breakfast was delicious with an assortment of pastries, eggs, and yogurts. The freshly squeezed orange juice and coffee was especially good
• The only quasi negative is the location, since it is not central and the immediate surrounding area (about 3-4 minute walk to a main park) would leave some nervous to walk alone late at night

The only other thing that I should warn people about, (but surprisingly did not really bother any of us) was that at ~4am the Mosque next to the hotel broadcasts prayers at a very loud volume. However, once it is over we would all just go back to sleep. From walking around all day we found we had no problem falling asleep.

Overall, an excellent Riad with exceptional service (cannot emphasize enough how great the service was) - great for couple or groups. I would recommend booking car service to and from the airport.

As a side note -- on Saturday night we went to Montecristos and had an amazing time -- shisha, plus live music and even a club upstairs. Good drinks, very good setup and it made my friends and I realize how much we miss good live music.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BTM8181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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693 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 20, 2013

I hesitate to say anything critical about Riad Azoulay as we received such wonderful, kind, friendly service from the staff. They went above and beyond to ensure that our stay was comfortable and were attentive and super helpful. I wish I could provide separate reviews based on the staff alone. The rooms were nice and clean. The toiletries and towels provided were spa quality. The entire place was very tranquil, with a very chilled out spa like atmosphere. That is the good. The bad is the awkward location, which cannot be helped. The street on which the Riad is located is not accessible by car, but is down a narrow alley deeply imbedded in the winding spice market and is beside a mosque. Should you choose to stay here, you should be aware that you will be woken up at 4:00 am every night with a loud call to prayer. The ugly is the area surrounding the Riad which is quite slummy and dodgy, although you need to adjust your expectations in poorer countries like Morocco. I would not feel comfortable walking back to the Riad alone at night, and, unfortunately, through no fault of the management there, is not the sort of place I would want to return to just based on the surrounding area.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Gegenstand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 8, 2013

We spent 4 nights in this peaceful & elegant riad, situated in a side street just off the bustling spice souk. The riad arranged transfer from the airport for us, which was very efficient and comfortable. On arrival, after a very welcome mint tea, we were given a choice of rooms, all of which were simple but comfortable and elegant.
Our hosts were most helpful with information and directions to get us started.
Breakfast was tasty & plentiful - the homemade cakes quite special. We ate one night in the riad and the menu was agreed with us beforehand. A 3 course meal was around 30 euros a head plus wine and was lovely.
The plunge pool was very refreshing after a hot day out in the city & the sun terrace on the roof a lovely place to relax. Look out for the tortoises!
Highly recommended.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SL19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

An immaculatey refurbished RIad in one of the old parts of the city. We arrived late at night and our pre-booked taxi stopped in a busy street. Fortunately, help was on hand to bring our bags and negotiate the narrow streets through the ancient spice market to the Hotel. Staff were exceptionally helpful and attentive. They helped arrange a tranfer to Essaouria. Great rooftop terrace from which we could see the snowtopped High Atlas. The food was excellent and served in a traditional Morrocan way. Our family, including our three teenagers/young adults all enjoyed the stay. Great locaiton for visiting the old palaces and close to Djamaa El Fna square where all the action is. Highly recommended.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nicols_Altrincham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herent, Brabant, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

We stayed 3 nights in the Royal Suite with our 3 children and felt like a royal family ... the building, the interior, the perfect service of Massimiliano and his two assistents, the tastfull breakfast, everything smouth and calm ... heaven !

Room Tip: the royal suite is perfect when you are travelling with small childern and even with teenagers, like...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Claudine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leicestershire
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

We have just returned from 4 very enjoyable nights spent at the elegant and stylish Riad Azoulay. From the start, we were welcomed by our very attentive, polite hosts, who immediately made us feel at home. The location is perfect from which to explore central Marrakech. The Riad is a calm and relaxing haven from the busy whirl outside; it feels as if you are stepping into a different world on entry. The accommodation is very clean and elegantly decorated, but best of all is the quality of the service from the young assistants. They are impeccable in their manners and attitude; nothing is too much trouble. They convey a calm, gentle manner that sits well with the overall atmosphere in the riad.
We particularly enjoyed the authentic Moroccan evening meals prepared for us; much the best food we had whilst in Marrakech. Also enjoyed a massage, which was very good value. Altogether a wonderful experience-many thanks to all at Riad Azoulay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank simplyred9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 28, 2013

We just returned from a memorable, 3-night stay at Riad Azoulay. From the very beginning, Massimiliano and his two assistants took very good care of us, including seamless meet-and-greet airport transfers and coordinating our schedules with the perfect mix of tours-- the guided city tour, camel ride, and Atlas Mountain treks were all so memorable. And we even squeezed in some shopping time in the souks!

Upon check-in after a long flight, we were served relaxing mint tea and snacks and pleasantly surprised to be upgraded to a suite. More importantly, the Riad was safe, impeccably clean and well-maintained, as well as elegantly decorated (not excessive). We especially enjoyed the authentic and delicious Moroccan dinner prepared by the Riad's kitchen after a long day of touring. Also the in-house hammam/massage is a must-try!

But what really distinguished Riad Azoulay was their exceptional service and attitude. A big shout-out to Max's two young assistants, who were like our personal butlers and as accommodating as could be throughout our stay.

We have so many memories from this trip, made possible by the special team at Riad Azoulay. A big thank you.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AA160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Azoulay

Property: Riad Azoulay
Address: 3, Derb Jemaa El Kebir | Near Bahia Palace and El Badi Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 504 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Azoulay 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Riad Azoualy is located in the Medina of Marrakech, in the middle of the Mellah, the ancient Jewish quarter of Marrakech, a few steps away from the Bahia Palace and a 10 minute walk from the legendary Jemaa-El-Fna square. The Riad Azoulay combines the comforts, the traditional ambiance and the charm of old riads. The building has been restored to its former splendor of the past using the traditional materials, finishes and techniques. The Riad Azoulay has five spacious rooms, all overlooking the internal patio and all furnished with air conditioning and heating, roomy wardrobes, small safes for personal effects, Internet and WI-FI connection, mineral water and fresh flowers daily. Soft plump pillows and sheets of Egyptian cotton will help to make your nights comfortable and dreamy! All the bathrooms are ensuite, and are equipped with hair-dryers, soft towels and top rate ecological toilet and beauty products. Each suite has an individual theme, giving them a unique and unforgettable character.Some of the rooms can be provided with a third bed. The African, Mauritanian and Syrian rooms have matrimonial beds which can be made into two singles. The Riad Azoulay boasts two magnificent junior suites, the Favorita and the Tibetan Suites, and two large sumptuous suites, the Sultana and Royale Suites. The suites, which have been decorated with great care and attention to detail, come equipped with air conditioning and central heating, spacious wardrobes, private safes for the guests' personal effects, Internet and WI-FI connection, and a daily supply of mineral water and fresh flowers. Soft plump pillows and sheets of the finest Egyptian cotton have been provided to ensure the guests with all one needs for a relaxing night's sleep.All the bathrooms are ensuite, and are equipped with hair-dryers, soft towels and top rate ecological toilet and beauty products. The typical Mediterranean breakfast, included in the tariff of the room, can be served "al fresco" on the patio or terrace, or in the winter months, in the ground floor dining area. Guests will able to begin their day with freshly baked bread, homemade marmalade and jams, boiled, fried, or scrambled eggs or omelettes,oven fresh cakes and biscuits, yoghurt, fresh fruit, freshly squeezed orange juice, and of course coffee or tea. Light freshly made snacks are available throughout the day. Thus while you are basking in the sun on the terrace you could enjoy a Moroccan yoghurt made with honey and nuts, or a bowl of fresh fruit salad, or if something a little more filling is preferred, a "trio" of Moroccan salads, or a perhaps a sandwich of grilled vegetables, with goats' cheese and a touch of mint. Our dinners are the result of a fusion of Moroccan and Italian cuisine, served by candlelight, and followed by a relaxing herb tea. We never use processed foods in our kitchen, and all our meals are prepared using traditional methods. Our chef plans a delicious menu of the day with typical traditional Moroccan dishes, prepared with love and the freshest of ingredients. Try our "briouates" (small pastries with savoury fillings) or the famous "pastilla" with pigeon and almonds, Moroccan salads and soups, and our delicious tajines and couscous, and we are sure you will be delighted! As we are only a small hotel, guests are kindly asked to let the staff know if they would like to dine with us. The chef will make every attempt to satisfy any dietary requirements the guests may have. Vegetarians are made most welcome. Moroccan Cuisine is a perfect combination of various traditional cuisines and is one of the best in the world. Its fascinating mixture of flavours, aromas and colours, combined with its capacity to amalgamate vegetables, fish and fruit with delicate and refined spices, have made it renowned and appreciated the world over. Mediterranean, African, and Oriental cuisine have been fused with the local Berber traditions; the bitter-sweet tastes are inherited from the lands of Arabia, whereas the tradition of combining fruit with meat is Persian. The desserts, full of sugar and spice, are instead a Turkish passion. In order to know a country well, the is no better way than to study its traditional cuisine, taste its foods, and enjoy its flavours and aromas. Thus, with this aim in mind, the Riad Azoulay offers its guests the opportunity to join the chef Saida, who will reveal to them all the secrets of the Moroccan cuisine. During the course the chef will teach the students how to recognize and choose the correct spices for each dish, how to cook using the traditional methods, and how to prepare some true Moroccan meals to serve to their friends and family when they return home. Amongst other things students will be taught how to make cous cous with lamb stew and vegetables, how to use the terracotta tajine to braise meat with vegetables and fruit, and how to make some very special Moroccan desserts. The ritual of the Hammam, which heals the body and relaxes the mind, is available to our guests in our Wellbeing Centre. Guests can enjoy a relaxing steam bath or an invigorating body scrub in the candle lit hammam, sitting on the benches of Italian Carrara marble. Or maybe they would like to book a soothing massage by one of our qualified masseurs, and experience the exotic qualities of the locally sourced but world famous Moroccan Argan oil. ... more   less 
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