The rooms are very beautiful and unique. The is also a very nice roof-top terrace. Houda is the manager and she welcomed us as a friend. She helped us get taxis, luggage porters, english-speaking guide to the city, etc. She is very diligent to get you the best prices for taxis, luggage porters, comfort bus tickets to other cities and a guide. It helped us so much to have someone meet us at the airport and bring us to the Riad as it would have been difficult to find it ourselves. The cost was little and we booked this ahead with Houda. We found the alleyway clean and boys playing football outside the riad so felt very safe. Having an english-speaking guide to the souks, museums, etc. was a wonderful way to truly experience the city. He showed us tiny "hole-in-the-wall" bakeries, craftsmen, the man who keeps he fires for the hamman and is a musician!, too, etc.. We would have never found these on our own. There is also a nice rooftop cafe (Cafe Snack) in the first small market square closest to the Riad.