We stayed in this hotel in February 2014 for a five day break. The hotel is a taxi journey to the Medina it is around £5 but the price goes up if it is getting darker. The hotel never provided transport every time we asked it had finished for the evening. The room was lovely, bright and clean and overlooking the pool. We did have a room overlooking a building site initially we asked to move and they said it would be an extra 100 euros but we then asked our rep and was moved straight away. The hotel was only a third full so I am not sure why they couldn't have done this initially but the young girl on the desk wasn't helpful she was abrupt and just seemed to want more money. We did eventually find a receptionist in a managerial position whose service was outstanding.
There was a day when there was a power cut, so that evening we couldn't shower or go out. We was offered a small tea light candle each when we went to the reception.
The breakfast was inclusive with our holiday, whilst the variety was excellent asking for toast and coffee is a bit hit and miss. Firstly the language is French so if you speak French you will be served first, also they may or may not turn up with your order they may just disappear and then you will have to ask someone else. We worked out which waiter we could rely on by the end of the holiday.
When ordering drinks at the pool side we always had to go back and remind them, we actually gave up with this service. We did go very early in the season so they may have been short staffed.
We did however have a lovely break and it is well worth the visit I wouldn't have all inclusive there are many eateries in the Medina
- Official Description (provided by the hotel):
- This 5-star hotel and spa is located in central Marrakech, a 10-minute drive from Menara Airport. It offers a fitness centre with a hot tub, and a garden with solarium. The air-conditioned guest rooms at Les Jardins de l'Agdal Hotel & Spa have a traditional Moroccan décor combined with modern features including a flat-screen TV. All rooms feature a contemporary seating area and a balcony with a view over the garden or the outdoor swimming pool. Les Jardins de l'Agdal features a restaurant with Arabic décor serving traditional Moroccan cuisine. The hotel also has a bar featuring a fireplace, in use during the winter. Breakfast is served every morning. The spa at Les Jardins de l'Agdal Hotel offers a hammam and heated indoor pool. Beauty treatments are on offer upon request. Agdal Hotel also features a nightclub called CAT. With free parking on site, this hotel is just 5 km from the famous Jamaâ El Fna Square. Free Wi-Fi connection is available in public areas. Agdal is a great choice for travelers interested in hot weather, sunshine and friendly people. We speak your language! ... more less
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