After climbing Mt Toubkal, I returned to Marrakech and checked into this lovely hotel both for business and pleasure. I had a very warm welcome and the staff were very helpful, professional and friendly. I needed to recover and they respected my every wish.
The room was so peaceful and clean, the lobby area is really relaxing, private and quiet as I managed to spend some time there in video conference and completed all my work.
I think most of the bad reviews are due to communication problems, as you will find not many of the service industry personnel can speak English in Morroco.. and I noticed 95% of the guests were French and the rest were Arab. So you cannot rate the hotel as awful, based on that 1 lacking factor. After all, the Tourism industry in Morocco really does not rely on the English speakers... so this is hardly going to kill it.
My advise is to make an effort with the language barrier as you'll find the staff are very warm and receptive. There is a lovely book market (white tents) just by Jamaa el fna, they have some amazing Arabic/English dictionaries which you will find very useful if you really want to get the best out of this wonderful country.
Although I was on my own I felt very comfortable both within and when commuting from the old town in the evenings, Yes the location seems at first to be far from the old town (if you want to walk it) however it is just a mere 5 mins drive out of the old town walls and located in the main tourist complex where all the other hotels/ and night life seems to be for those who want something more lively and if you tell the taxi to switch on the meter, they will offer to drive you for max 50Dhm at night. during the day you can just get the shuttle and it will drop you right by La Koutoubia.
Overall my stay here was really refreshing, after 4 days I did get bored and decided to spend my last few days in the busy old town so I checked out. However, that was only because I had no more work to do and as I was on my own I went and stayed in a Riad in the Medine where I knew a few people. I will stay here again without a question.
- Official Description (provided by the hotel):
- This 5-star hotel and spa is located in central Marrakech, a 10-minute drive from Menara Airport. It offers a fitness centre with a hot tub, and a garden with solarium. The air-conditioned guest rooms at Les Jardins de l'Agdal Hotel & Spa have a traditional Moroccan décor combined with modern features including a flat-screen TV. All rooms feature a contemporary seating area and a balcony with a view over the garden or the outdoor swimming pool. Les Jardins de l'Agdal features a restaurant with Arabic décor serving traditional Moroccan cuisine. The hotel also has a bar featuring a fireplace, in use during the winter. Breakfast is served every morning. The spa at Les Jardins de l'Agdal Hotel offers a hammam and heated indoor pool. Beauty treatments are on offer upon request. Agdal Hotel also features a nightclub called CAT. With free parking on site, this hotel is just 5 km from the famous Jamaâ El Fna Square. Free Wi-Fi connection is available in public areas. Agdal is a great choice for travelers interested in hot weather, sunshine and friendly people. We speak your language! ... more less
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