The initial impressions of the hotel are fantastic - beautiful water features and detailing in the Moroccan zellige on the floor. The reception was a friendly but not overly quick to understand some booking issues we had.
The room was nicely decorated, with separate loo. The mini bar was empty, the pillows and duvet a bit lumpy, the rail for hanging clothes in the cupboard kept falling out with an almighty clatter. The television didn't work - only sound and no picture except for intermittent flashes. Friends in another room said their loo ran all night. Our key didn't work at the end of the day and we had to make 2 trips back to the reception who eventually sent us someone who opened the garden door and let us in that way.
At breakfast there was a good spread, but things that should have been hot were all cold and the wait to have eggs freshly cooked seemed interminable, not beacause there were too many guests but because the cook wasn't there initially and then could only deal with one order at a time.
Having said all that, we were there to attend a wedding. The meal, service and decorations at this private function were very good.
- Official Description (provided by the hotel):
- This 5-star hotel and spa is located in central Marrakech, a 10-minute drive from Menara Airport. It offers a fitness centre with a hot tub, and a garden with solarium. The air-conditioned guest rooms at Les Jardins de l'Agdal Hotel & Spa have a traditional Moroccan décor combined with modern features including a flat-screen TV. All rooms feature a contemporary seating area and a balcony with a view over the garden or the outdoor swimming pool. Les Jardins de l'Agdal features a restaurant with Arabic décor serving traditional Moroccan cuisine. The hotel also has a bar featuring a fireplace, in use during the winter. Breakfast is served every morning. The spa at Les Jardins de l'Agdal Hotel offers a hammam and heated indoor pool. Beauty treatments are on offer upon request. Agdal Hotel also features a nightclub called CAT. With free parking on site, this hotel is just 5 km from the famous Jamaâ El Fna Square. Free Wi-Fi connection is available in public areas. Agdal is a great choice for travelers interested in hot weather, sunshine and friendly people. We speak your language! ... more less
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