This hotel we stayed in is fab. The staff are absolutely wonderful and extremely helpful - warm and friendly too except for one female worker in Indigo who seems to have a bad attitude but that didn't spoil our stay in this hotel. They have a few restaurants in the complex which are good although pricey but for a quick snack try the poolside Indigo restaurant (opens at 12.30pm) which serves pizzas, tagines, burgers, pastas, spaghetti bolognese etc..at affordable prices. The swimming pool is nice and clean, the rooms are a bit dated and needs a bit of renovation but they are very clean, which is the most important thing for me. There is the Pacha complex nearby which has a few restaurants there like Red Sun (Chinese), Jana (French-Moroccan) and Crystals (international).
It's a 10 minute drive from the Airport and it's only 10 minutes to the main square by taxi (only 50 MAD).
This hotel is dominated by French tourists and barely any English tourists here (while I was staying there). Some staff here can speak a bit of English (but majority can't even speak English at all) and only 2 or 3 who can speak decent English. This has posed a bit of a communication problem on a few occasions. So anyone from England who are going to book into this hotel needs to brush up their French OR the staff members from this hotel need to improve on their English if they are inviting English tourists to this hotel.
Having said that, the staff are very polite and very helpful especially at the reception and the waiters in all of the restaurants in the hotel complex so I would like to thank them for their help and support. Mr Cherkaoui (The Sales Manager) was very helpful and I contacted him on numerous occasions via email before I came to Marrakech and he answered many questions for me. .
You can also change your British Sterlings here with Moroccan Dirhams at a good rate at the reception desk instead of trying to find a exchange bureau in and around Marrakech. Excluding a few minor issues that I've addressed I'm giving this hotel a 5-star rating for it's friendliness and cleansiness.
- Official Description (provided by the hotel):
- This 5-star hotel and spa is located in central Marrakech, a 10-minute drive from Menara Airport. It offers a fitness centre with a hot tub, and a garden with solarium. The air-conditioned guest rooms at Les Jardins de l'Agdal Hotel & Spa have a traditional Moroccan décor combined with modern features including a flat-screen TV. All rooms feature a contemporary seating area and a balcony with a view over the garden or the outdoor swimming pool. Les Jardins de l'Agdal features a restaurant with Arabic décor serving traditional Moroccan cuisine. The hotel also has a bar featuring a fireplace, in use during the winter. Breakfast is served every morning. The spa at Les Jardins de l'Agdal Hotel offers a hammam and heated indoor pool. Beauty treatments are on offer upon request. Agdal Hotel also features a nightclub called CAT. With free parking on site, this hotel is just 5 km from the famous Jamaâ El Fna Square. Free Wi-Fi connection is available in public areas. Agdal is a great choice for travelers interested in hot weather, sunshine and friendly people. We speak your language! ... more less
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