Found the staff and managment very difficult. Numerous times I had asked for lunch and they were very reluctant to cook something for us as it was during Ramadan. Even still they should always cater for guests. Also me and my girlfriend asked for 1 hour massages however they only went for 35 minutes and after arguing with the manager they were only 1/2 hour massages we were still charged in full. We also heard numerous other complaints during our stay. Very nice riad however a few things resulted in a difficult stay.
- Official Description (provided by the hotel):
- Dans la tangente de la célèbre place Jamaa El Fna, vous serez accueilli dans l'art de la tradition marocaine : chaleureusement et respectueusement. Vous découvrirez la magie de l'Orient alliée au design et au calme d'Utopia Suites & Spa. Toujours à votre écoute et à votre service, notre équipe vous recevra avec les prestations d'un hôtel de luxe et fera du Riad votre demeure : senteurs fleuries, massages délicats, soins de beauté, mets aux mille et une épices. ... more less
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- Also Known As:
- Riad Utopia Suites And Spa
- Riad Utopia Hotel Marrakech