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8 - 13 of 66 reviews
Reviewed October 31, 2015 via mobile

Classical ethic atmosphere but with a warm welcome and the best Italian service offered by Anna and the whole staff. Rooms are amazing, I slept in the room on the top of the riad, having the chance to wake up every morning with an amazing view on the medina. Good position, clean, good price for the kindness offered. Definitely recommended!

Date of stay: March 2015
Trip type: Traveled with friends
Thank Natascia Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 30, 2015

I booked a room at Riad El Warda through Airbnb 6 months before my trip to Marrakech. During the course of those 6 months, the owner Anna and I communicated occasionally via messages. In addition to renting the room to us, she said she would organize a tour to the desert for myself and my husband.

Everything was going well until 2 days before our arrival. I messaged her asking to confirm the contact number in case our flight was delayed. She wrote back much later saying "due to a technical problem, we can't host you at Riad El Warda." She said she would book a room for us at another riad and that our tour would still be going as promised, but she hadn't provided any details regarding the tour yet. She claimed that the other riad was a "higher level riad" and that it was more expensive, but we'd get it at the same price as we paid for her room.

After much prodding that lasted into the next day, I discovered this "technical problem" was that she had been able to rent her entire riad to a group at the last minute for more money than she would get from just renting us one room. Anna was hoping I wouldn't cancel the reservation, allowing Airbnb to deposit the money into her account that they were holding in escrow. She said she would then take the money and give it to the other riad. I later learned that the other riad was actually cheaper than what we had paid to Airbnb, contrary to her statements.

I questioned her as to whether she had actually booked our desert tour, since she hadn't told us any information about the company we would be travelling with. She asked me to trust her and told us the tour would be with a group called "Happy Tour Marrakech". When the morning of the tour arrived, our guide thankfully showed up on time, but he was not an employee of Happy Tour Marrakech. He said he had been contacted the night before - and had been asked to take us because no one at that tour group was available to be our guide, despite Anna supposedly booking our trip months in advance.

I said to Anna that in the future she should mention to her guests that it is possible she will cancel on them at the last moment if a more profitable reservation becomes available, but she would not respond to this, saying only general statements like, "Our priority is the happiness and the safety of our guests". While this seems like a lovely place to stay from the reviews I've read, if you would prefer stability and honesty when booking your vacation, seek accommodations elsewhere.

Date of stay: October 2015
Thank Cemie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 16, 2015

Our room was spacious, clean with AC and a view onthe beautiful swimming pool. The staff was veryfriendly and helpful. It is very well located in the medina. And itwas so peaceful to go back tothe riad after our numerous wonders around the buzzling medina. Thebreakfast and dinner were delicious. Thanks a lot! We will be back. ;)

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Christine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 25, 2015 via mobile

We had a great time in this riad, which is located in the center of the medina, but still quiet and peaceful when you need a break from the loud crowded streets.
The staff treated us wonderfully and served great breakfast and mint tea. Rashid and his wife were truly kind!
We would recommend this riad to anyone :)

Date of stay: June 2015
Trip type: Traveled as a couple
Thank Joana O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2015

highly recommend this riad. Great location--not a huge trek from parking so you aren't lugging bags for (though you can just get a person w/ cart to lug for you!), also within walking distance to everywhere you'll be going.
The riad is so beautiful, with a lovely indoor pool open to the sky. Gorgeous rooftop terrace, the room was very spacious and comfortable. The managers were very helpful and nice.
We also had a great last-night meal there (unfortunately two of us by then were waylaid with a food- or water-born parasite, so could barely touch it (and could get a bottle of moroccan wine! who knew there was Moroccan wine?!)
the internet was mixed--sometimes it was great other times just stopped altogether, which was a problem the last night there was we needed to try to do some planning for our travels and also research on what to do about our illnesses, and were unable to.

Date of stay: May 2015
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank jennyg934
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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