This Riad was disappointing and credit should be given to their website creators who have done a skilful job presenting it. We had the smallest room, Dolce, as it was the only one available. We confirmed with them that it had a window as the website picture gave us concern. We were assured it did, and that is true but only if you classify a glass panelled door as a window. The door led onto the first floor landing so the curtain had to be drawn for privacy which meant the majority of our stay in the room was under artificial light. This, combined with the very small room, made it feel airless and claustrophobic. The room itself was poor. The bathroom door could not be shut due to a poorly positioned handle, the bath had no plug or means to plug and the television chose when to work. All the towels in the room had seen better days as they were frayed and worn – the sort of towels I would consign to use on our dogs.
The pool was situated outside the kitchen which did not render it enticing. Not their fault but the view from the roof terrace was of dozens of satellite dishes and building sites for roof tops and not much else. The staff spoke almost no English making it impossible for them to advise us about Marrakech. Of course that again is our fault for not speaking French but be warned.
The location near the square was great but a room which Travelodge would not boast about in a soulless Riad became increasingly irksome as the days went on. For our last night we had to move Riads and the light, airiness and character there was in stark contrast to Carllian and demonstrated to us that the Carllian was a poor choice.
- Official Description (provided by the hotel):
- Located at two minutes walking distance from the famous Jamaa-El-Fna place, Riad Carllian is the place dreamed to discover Marrakech. Easily accessible conveys some, this small haven of peace enjoys of an exceptional site. You will be accomodated there cordially by all our team which will bring a 5 stars service to you. ... more less
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- Also Known As:
- Riad Carllian Marrakech