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“Fantastic” 5 of 5 bubbles
Review of Hotel & Ryads Barriere Le Naoura Marrakech

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Hotel & Ryads Barriere Le Naoura Marrakech
Ranked #69 of 511 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed April 17, 2013

We stayed a week at the Naoura Barriere. We had the aim of using it as a base to do lots of exploring in Marrakech, as it is very well located.

As it transpired, it was so relaxing and enjoyable that we stayed in the hotel for most of the time!

The food is great and half board a good deal when you look at the prices in the restaurant.

Drink is a little expensive but not too bad and the staff can, at times, leave you a long time without coming to check on you once you've been served.

But this is really splitting hairs, as there's little to fault.

We are aiming to return.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, May 4, 2013
Dear customer,

I wish to thank you for your positive comments.
We hope to see you soon in our resort.

Best regards

Arnaud BAMVENS
Managing Director
Hôtel & Ryads Naoura Barrière Marrakech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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753 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Twickenham
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

We booked a three bedroom Riad - I was too lazy to sort out separate rooms for a family, always a pain on most websites.

It was massive, just massive. Spread over three floors, with its own lift, courtyard and plunge pool. Two living rooms, kitchen (not a kitchenette, a full kitchen).

The main hotel pool was large and heated - nice at this time of year (April).

All very comfortable. Ate at the Restaurant for dinner once and it was fine, as was the breakfast buffet.

Service was generally very good - although be warned English is very definitely a third language for most of the staff here, so there is scope for mis-understanding if your request is not straightforward. Nothing insurmountable.

Booze is expensive - think London restaurant prices and then some, but that seems to go with the territory here.

Location is great, on the edge of the Medina meaning a) you can get to the hotel easily in a cab and b) you can readily walk in to the Medina, to the square etc.

All in all: highly recommended.

Room Tip: The Riads are monster big and very private.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Snosrapski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, July 16, 2013
Dear Madam, Dear Sir,

We are very sorry about your past experience at Hotel Naoura Barriere. Please note this is absolutly not in our habit to give such a level of service.
I did make a point with my team about all your remarks. We make our best to improve the quality of service and standard you are expecting to find in our hotel.

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barriere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

This is a relaxing and very quiet hotel there is no traffic or AC noise.
It is within walking distance of Koutoubia Mosque and Jemaa El Fna.
The food is excellent.
The staff were always polite and helpful.
I will definitely return to this hotel on my next visit.

Room Tip: Rooms overlook the pool
See more room tips
  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank midhath d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, May 9, 2013
Google Translation
Cher client , Chère cliente ,

Nous sommes ravis que vous avez passé un excellent moment lors de votre séjour au Naoura Barrière.
Nous espérons sincèrement vous revoir bientôt parmi nous.

Très sincèrement

Arnaud BAMVENS
Directeur Général
Hôtel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

We spent 4 nights in a 4 bedroom ryad at the Naoura Barriere and we did not want to leave! Management was kind enough to upgrade us fro our 3 bedroom reservation to a 4 bedroom which was a generous gift. The accommodations were luxurious, the service impeccable and the hotel beautiful. Also, the location is perfect as you are able to walk to the Jemaa el-Fnaa, yet feel completed secluded when at the hotel. The restaurants were great and the breakfast buffet was really nice. I can not wait to return and would not consider staying anywhere else when in Marrakech.

Room Tip: Spurge on the Ryad. It is an experience.
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nycatty35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, May 8, 2013
Dear Guest ,

It was such a pleasure to read these wonderful lines and to hear that you enjoyed your stay with us.
we look forward to welcoming you again to Naoura Barrière in a not too distant future
Yours sincerely ,

Arnaud BAMVENS
Directeur Général
Hôtel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

Spent 4 nights in this exceptionally good hotel. Spotlessly clean and very comfortable with wonderful service from every member of staff we came in contact with.
Very pleasant pool area with ample room and facilities.
Taxis in marrakech cost very little however we prefer to walk where possible so you get to see and understand more. Naoura Barriere is perfectly situated for all central points of interest.
We travel worldwide on business and this rates as one of the best hotels we have stayed in in recent years.
Possibly due to the time of year, our balcony never seemed to get any direct sunlight, however that just makes us sound terribly fussy. It's a great place to stay and we thank them for making it so enjoyable.

Room Tip: Ask for sun on balcony
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, April 5, 2013
Dear Customer,

We are delighted to read that you enjoyed your stay with us.
Thank you very much for sharing your comments on Tripadvisor.
We hope to see you soon in Marrakech

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris, france
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed March 27, 2013

I'm actually staying in a very nice and luxury junior suite overlooking the swimming pool for a relaxing stay in Marrakech! service is good and the rooms are very well equipped with state of the art TV and Bose sound system. the hotel is very quiet but right in the medina.
BUT some disgusting acts are existing at the swimming pool! used towels romoved from from the vacated sunbeds are folded back and given back to new arriving sunbathers!!!!!
NO definitely not acceptable in a supposed to be 5* Ryan and hotel
I'm really disappointed and will never ce back ton this hotel where the rack rate is 500 €....

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank embod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, November 13, 2013
Dear Madam, Dear Sir,

We are very sorry about your past experience at Hotel Naoura Barriere. Please note this is absolutly not in our habit to give such a level of service.
I did make a point with my team about all your remarks. We make our best to improve the quality of service and standard you are expecting to find in our hotel.

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barriere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
287 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 bubbles Reviewed March 19, 2013

We have just spent a really lovely week here. It is rare that we book a large luxury hotel, especially in a hotel chain. So often we have found them pretentious, impersonal and offering style over substance. Having toured Morocco extensively before, we booked this simply to have a pampered break in the sun and it lived up to all expectations in every respect.
Our junior suite was hugely spacious and luxurious. Everything throughout the hotel was beautiful and modern and of excellent decor. The staff were delightful and helpful. The restaurant offered affordable fine dining. The bar was lovely, serving drinks with generous nibbles. Our room mini bar offered free drinks restocked daily and room service was quick and excellent with every request.
Breakfast was very pleasant outside and the pool was huge with high quality loungers.
The location was excellent, just a short stroll to the vibrant square.
Staying here exceeded our expectations.

Room Tip: You may prefer to ask for an upper floor and on the side in the sun. The ground floor rooms have gue...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank firstcuckoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review, March 20, 2013
Dear Guest ,

Thank you for having taken the time to write this beautiful comments on Tripadvisor, following your stay with us.it will be a great honour to welcome you back to the Naoura Barrière .
With warm regards

Arnaud BAMVENS
Directeur Général
Hôtel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Ryads Barriere Le Naoura Marrakech

Property: Hotel & Ryads Barriere Le Naoura Marrakech
Address: Rue Djebel Alakhdar | Bab Doukala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Marrakech
#35 Spa Hotel in Marrakech
#44 Luxury Hotel in Marrakech
#69 Family Hotel in Marrakech
#83 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel & Ryads Barriere Le Naoura Marrakech 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hotel And Ryads Naoura Barriere
Hotel Ryads Naoura Barriere

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