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“Kay”

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Dellarosa Hotel Suites & Spa
Ranked #29 of 272 Specialty Lodging in Marrakech
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Kay”
Reviewed February 17, 2014

The hotel was amazing for the price we paid.
Rooms we nice, but I recommend getting a suite for a little more.
Staff are friendly and helpful.

Only down side was the unavailability of items on the room service menu.
We would return the Della Rosa, 5 to 10 mins from the centre by foot and it has a great spa service.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank Kay734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,078 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
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France
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 17, 2014

Having treated myself to a three day break through BA holidays was expecting a much better standard of accommodation. Had to wait two hours for room to be made ready then shown to something which was dark and smelled damp. I spoke to reception who insisted that the hotel was full and they couldn't change my room. After speaking to the manager I received an upgrade which I accepted. The room was very tired and many things were broken or missing. Locks didn't work properly on the external doors and I had to ask for them to be repaired. After returning one day found that all doors and windows had been left unlocked so was unhappy with security. Wifi does not work in the rooms and room service is not provided. Food in the restaurant is ok. The website suggests a very different hotel. Reception staff were rude and very unhelpful but housekeeping staff were friendly. This resembles a very poor three star hotel. Would not recommend this hotel at all.

Room Tip: Try to avoid lower level rooms I was originally allocated a room on the first floor which was very d...
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

Barcelona
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 15, 2014

Booked this hotel with British Airways . Flight and B&B for 4 nights total £102.00p.Sale. two friends got similar deal.
Rooms quite small. Friends sharing could not get larger room at the time. Rooms have a coffee machine but no coffee capsules or milk in room,only available in restaurant ! Noisy fridge. needed to turn it off at night. Free Wifi ( when it works ) & safe. Spa facilities quite expensive.
Buffet breakfast just acceptable but little variety and most definately not 4 star. More 2 star standard. ( coffee always lukewarm )
Dinner bland. One of my group is vegetarian. Hotel has no conception of ' vegetarianism '. She had to return her salad several times because there was fish in the dish.
Again in the bar for a snack she had to return her meal twice because there was meat and then fish, At the bar my other friend and myself ordered a ' croque madame ' we received a dreadful toasted sandwich. this was returned where we recieved a really nice fresh toasted sandwich. But the dreadful croque madame is standard fare.
Generally miserable but polite staff. Good laugh and great break. Marrakech rocks !

Room Tip: Standard rooms very small for two people. Suites are nice.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karlrennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maputo, Mozambique
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 12, 2014

Don't be conned into staying here! The photos on their website are very deceiving and create a perfect illusion! Don't even thinking about eating in the restaurant as it is bland and non imaginative. Over priced but I suppose that it is not too far to walk to the Medina (circa 20 minutes) .
Needless to say I will be staying somewhere else if I visit Morocco again!

  • Stayed December 2013, traveled solo
    • Value
    • Location
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Helpful?
1 Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2014

Nice hotel, spa facilities are NOT included and the pool is not heated and due to it's location its freezing cold! The jacuzzi isn't expensive but you only get 25mins and the staff come promptly and switch it out and tell you to get out!! The staff are unhelpful when it comes to the taxis sat outside and airport transfers, the lady on reception told me "im a tourist" therefore I should pay the over inflated taxi price to the airport. We walked up the road and got metre taxi for 50 dhms 100 less than what I was told I should pay.
The breakfast was great, we didn't have the dinner buffet.
Some tour company came to offer us various trips however we found everything we wanted elsewhere for much cheaper...we did haggle! All in all really enjoyed my stay...oh dont forget you have to pay taxes when u check out so dont be too hasty in trying to spend all of your left over money!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank M0rgan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 27, 2014

I booked a junior suite at a very reasonable price. We were there for two nights and enjoyed a lot. Staff was very friendly and cooperative. Dellarosa is situated in new town and is walking distance from the square and Medina area. We are planning to go again and would love to stay there again. Downside was that dinner buffet wasn't that impressive comparing with breakfast and hotel itself.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Safdar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 27, 2014

The Hotel is very convenient for the Medina and we had such lovely weather.

Restaurant disappointing as Menus were always on table but only ever offering buffet.
We had a very nice room with an extra sitting area but we had a horrible smell coming from the sink (plughole) which we reported but the smell was still there with water dripping onto floor when sink was use,we had to make sure the bathroom door was always closed.

if we go to Marrakech again we would go near sea and not go away from Hotel, the Souks were an experience but very intimidating everyone try's to rip you off.

Room Tip: No 20 has a nice sitting area
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  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LordKinally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dellarosa Hotel Suites & Spa

Property: Dellarosa Hotel Suites & Spa
Address: No 5 Avenue Golf, Marrakech 40050, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #29 of 272 Specialty Lodging in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dellarosa Hotel Suites & Spa 4*
Number of rooms: 76
Official Description (provided by the hotel):
The dellarosa is located in the heart of the city, close to the shopping area and only five minutes walk from the ancient walls, the famous main square Jemma El Fna and the bustling souks. Blending the renowned Moroccan hospitality with international design and comfort,this luxury hotel is a haven in the city centre, the perfect residence to fully enjoy the Red City assets. ... more   less 
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Also Known As:
Dellarosa Hotel Suites & Spa Hotel Marrakech
Dellarosa Hotel Suites And Spa

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