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“Would go again!”

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ClubHotel Riu Tikida Palmeraie
Ranked #108 of 500 Hotels in Marrakech
Certificate of Excellence
Reviewed October 6, 2013

Spent a week at this resort, we landed late at night & didn't get to the resort until around midnight but this didn't stop the staff looking after us. They took our cases & ushered us through for refreshments & food. We had a quick bite then went to our room, we had to wait about 30 mins for the case to arrive & there was a damp patch in our room but these were to only 2 critisisms we had. The rooms, pool/bar areas & restaurants were so clean which is my main concern.
The choice of food & drinks were broad so we didn't get bored & there was always something we liked (especially good as my partner is very picky!), we used the wellness centre twice as the massages were very relaxing & reasonably priced (300 dirhams which was about £23). The staff were very friendly, Stacey the travel rep was helpful & the excursions were great. Would definitely consider going again.

  • Stayed: September 2013, traveled as a couple
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Thank Sonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,096 - 3,102 of 5,878 reviews

Reviewed October 5, 2013

Having just returned from a one week break at this all-inclusive resort with a friend, we both wish that we had booked a 10 day stay instead, as there was so much more that we would have liked to do.

Firstly- I’d like to extend my thanks to all of the staff, who are absolutely brilliant. In particular- the manager Pablo was so approachable, accommodating and extremely helpful. Pablo had a marvellous ability to remember individual guest’s names, which really made your feel as though you were a valued customer. Thank you Pablo- you are an asset to Riu!!

For any guest that is used to 4 and 5 star properties, I would suggest that you book a suite, as the standard rooms are a little small and underwhelming. We were lucky enough to have a suite and were very happy with it (large seating area, two vanity/ dressing areas, and two showers in the bathroom).

The main pool is beautiful and is well maintained, with plenty of portable and stationary loungers all around (complete with pillows if desired).
The animation team are full of energy and provide a few activities for those that like to get involved (such as aqua aerobics, darts, table tennis, etc).

There was food for all tastes, and whilst some of it remained typically consistent with all-inclusive buffet style offerings (e.g. pizza, pasta, salads, etc), there were always a few delicious fish and meat that represented that sort of fresh flavoursome cooking that one would expect from morocco (even by a foodies standard). My favourite dining experience here was definitely within the Moroccan themed restaurant (though this was also buffet style).

Although we did not really sit inside to watch the entertainment provided by the animation team, we did listen to the live music outside on most evenings (performed by a guy with big curly hair- Amin). This musician was absolutely fantastic and had a distinctively raspy voice with a wide vocal range which suited an eclectic mix of genres. Absolutely amazing!!

My favourite thing about this resort was the immaculately kept gardens which run throughout the property- absolutely stunning!

Room Tip: Although room 1032 was far away from everything, it is a beautiful corner suite that was light and b...
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  • Stayed: September 2013, traveled with friends
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3  Thank maryah t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013 via mobile

The staff in this hotel are indeed fantastic. They can't do enough for you, very attentive and all seem really happy.

The endless amount of food that is served is very tasty and extremely well presented and constantly being topped up with fresh.

The hotel grounds and complex are vast and means you do have a bit of a walk to get to places you want to go to. This isn't a criticism as I do feel some of the space could have been utilised better. Everyone is crammed into 3 areas and due to the hotel being full you were aware of how busy it was.

The hotel offers a free shuttle into town which is a MUST visit.

Unfortunately on a downward note, there was a feeling of "Brits Abroad" with some of the guests! Our party was surprised at some of the guests as we didn't feel Marrakech would have attracted tattoo covered, hairy, ample people...... This being some of the women!!!!!!!...... But there was an element of "let's get p****d at 3pm" or " let's wrap ample breasts around the singers face....... For a laugh"!!!!! This was embarrassing to witness and unfortunately would prevent me from returning here.

All in all Marrakech is a great place and we would return and stay in one of the many Riads in town as feel this would not have the "chav" element!!

Stayed: September 2013, traveled as a couple
2  Thank ALandOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

Me and my partner travelled here in may this year.
Stayed in many all inclusive's before and this has to be one of the best.

The welcome meeting by by thomsons was one of the best I have ever been too. The reps give loads of information and showed various areas on the map on where's best to go. What really made my holiday was at the welcome meeting you were introduced to all main members of each department within the hotel by the hotel manager which I think is a lovely touch. The hotel manager likes to be involved in his hotel and you often see him wondering about the hotel chatting to quests for opinions and making sure they are ok.

Food was brilliant always found something to eat. A wide range for breakfast, lunch and dinner no one could go hungry at ths hotel. There are two restraunts that you book in advance for the Moroccan and the Italian we tried both but the Italian wasn't that great it was just the same as what you get in the main restraunt, however it is more intimate but I wouldn't waste your time. The restraunt does a champagne and salmon breakfast on a Sunday which I thought was a lovely touch.
Drinks all good. Some say the cocktails were watered down but I drank them just fine and my partner likes his drinks strong which wasn't a problem just ask to add more which they will happily do.
Rooms were nice and had no faults at all with any other parts of the hotel. There is wifi in the main reflection and bar and although they have about 10 diffrent networks for you to join on a night time it can get busy and be slow. But we used to check our emails on a morning after breakfast and the speed was good.

Trips we did two the tour round the souks and square and the cascades both I would highly recommend. As a girl I didn't really feel safe going out of the hotel as you hear some stories off other holiday makers hating the harassment, the tour give us the confidence to go out on our own and it wasn't half as bad as people make out it to be. The cascades is a full day trip and it is amazing and worth it.

A little tip. As morroco is a closed currency you have to change your money at the hotel and you keep the recipt to exchange it back to Stirling at the airport we found that the airport had supposing ran out of stirling and was exchanging in pounds and euros (we got a mix) and were robbed about £7 it's not a lot but if they do this to every person they are making a fortune. The exchange rate isnt that great either. So only take our small amounts as you need it at the hotel so you don't have loads to exchange at the airport.

  • Stayed: May 2013, traveled as a couple
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3  Thank photomadUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

We have been 5 times in the past 2 years, and we are going back next week and have already booked Christmas... they are such lovely people and the hotel is great.. Anyone else rebooking for the New Year?

Room Tip: Everything stops at midnight... We prefer the furthest away as I like to wake when I wake... not whe...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Mtwapamonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

Me and my partner went here in feb 2012 for his birthday the hotel was amazing. My partner wont normally eat all inclusive food but as he drinks like a fish we usually go that way anyway. He did eat the food here. We had a great time the hotel was clean good food amazing staff it was too cold to get in the pool but there is an indoor pool. The only downside regarding the hotel was in the main dining and bar areas it was feeezing at night so you couldnt dress up as cobstantly had hoodies on. As grwat as the hotel was marrakesh its self ws awful we took a Thomson trip to discover marrakesh the men got one of their freiends to help to make sure we wrre safe this put me on edge the whole time. We then went on a trip to the atlas mountains which was beauriful but we had to stop and go into the burbers house and have a drink which i didnt like again i felt uncomfortable and like i was going to get robbed.If you want a holiday to stay inthe hotel and relax this is the place to go.

  • Stayed: February 2013
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Thank lpearson07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

We stayed here for a week at the end of September and had an excellent time, it does exactly what it says on the tin. A good selection of food served from 07:30 till 22:00 every day. Great big pool with plenty of space, a gym and indoor pool was a bonus. The staff are friendly and make a real effort with all of the guests. I read a number of reviews complaining that it wasn't as good as other 5 star hotels they've stayed in, the Riu isn't a 5 star hotel and doesn't claim to be, but it is an excellent 4 star.

There is also a free shuttle bus service into the centre of Marrakech which runs throughout the day.

We really had a great time, and would use the hotel again happily.

Stayed: September 2013, traveled as a couple
2  Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Tikida Palmeraie

Address: Route Fes, km 6 | Annakhil, Marrakech 40070, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #108 of 500 Hotels in Marrakech
Price Range: $104 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Number of rooms: 388
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