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“Perfect place for our honeymoon!”

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ClubHotel Riu Tikida Palmeraie
Ranked #102 of 494 Hotels in Marrakech
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Perfect place for our honeymoon!”
5 of 5 bubbles Reviewed October 22, 2012

We are actually still at the hotel, waiting for our flight later this evening.

Both my wife and I were very impressed with not only the service by EVERY single staff member but also the cleanliness and buffet food 3 times a day.

It is a smoking hotel, so people who don't like that should take it into consideration. - We didn't mind,seeing as the no-smoking ban is still relatively new in England.

You can change your currency right here at the hotel - as Morocco is a closed currency you cannot bring in Dirhams - currently running at about 1:13

They run a shuttle bus near enough every hour which takes you to the Jemaa el fna, or there abouts. You need to book this the day before to ensure you have a seat - although it was never full when we used it.

The grounds are immaculate with well-looked after cats roaming the grounds. They are harmless.

They offer 2 themed nights which you can book on arrival, Moroccan and Italian - we booked both...they were really nice- and you get the good wine on these night too :)

They have free wi-fi throughout the reception area, any further and you lose it - their tech is a bit behind the UK so the speed is fairly slow but bearable - watch out for peak times, around dinner as everyone will be on it so it will clog the bandwidth.

OVERALL - Without going on and on this place is really very good, we came here for our honeymoon and don't regret it one bit. This was my first all-inclusive holiday and if possible every holiday from here on out will also be all-in.

Big thank you to all the staff, especially the bar staff who were very kind and I noticed really good with kids.

Paul & Jen

Stayed October 2012, traveled as a couple
Helpful?
3 Thank pmriley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,344 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,270)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Skipton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

We have never booked into the same place before, but had our 2nd trip here and will be booking for next year too. Everything was fantastic again and we were even remembered by the staff, which was really touching.

The food is great and I miss my morning Omelette chef! You would have to be areally fussy eater, not to find something to eat. We can highly recommend the Morrocan restaurant, to which we went to twice. Everything was freshly cooked and in abundant amounts. The bars were also fine.

All of the staff, form arrival to departure, are very friendly, work exceptionally hard and nothing is too much trouble. The animation team also work so hard and are great.

Cats - we love them!! They are well cared for by the Hotel staff i.e. fresh water and food, although we couldn't resist bringing them extra treats!!

Once again - thank you too all the staff for making our holiday special again. Hope to see you all next year

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank burninvermin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, UK
2 reviews
5 of 5 bubbles Reviewed October 21, 2012

My Wife and I would defantly recommend comming to this Hotel for a week, staff are plesant and freindly, the entertainments staff were not pushy, the choice of food and the duration of food availability was superb. We used the spa a couple of times and the treatments were good, and the value of them were fair and reasonable.

The bus into the city was good. I booked the hotel direct myself and the email conversations I had about transport to and from the airport was helpful.

If you want a lazy relaxing week this hits the spot just right.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brecht-BE
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed October 20, 2012

We just returned from a weeks' holiday in Tikida Palmeraie, arrived on October 10th and returned 18th of October. We a party of 4 ( wife and I, and daughter with her 11 month old baby-girl), stayed in 2 adjoining rooms (4011-4013).
What to say, this was our 4th time to stay in a Riu hotel,previously in Mexico-Dom Republic-Gran Canaria, and again the service was OUTSTANDING.

Will try to be as brief as possible on the experiences.
Arrival: we arrived at 21.30 local time and were served a welcoming cocktail right away.Checking in was done quickly and correctly.I had written an e-mail before our arrival to the hotel staff for requesting 2 rooms next to each other and in a quiet area of the grounds. Which was look after, we stayed in block 4 rooms 4011-4013 on the ground floor. We were brought with 2 golf carts to our rooms, maybe because we had a baby with us.
Room: spacious (like in other Riu's),separate toilet, good amenities,beds were OK for us.Every day 2 new bottles of water.Cleaning staff did a terrific job.
Restaurants: Main restaurant which is used for breakfast and Dinner is spacious with 3 show cooking islands.Breakfast was served with all possible dishes.For Lunch you could be going to the Italian restaurant which is located closest to the pool.Again for lunch, lots of variety, I believe enough choice to serve everyone.
For Dinner you can make a choice between the main restaurant or the Moroccan or an Italian.We can recommend the Moroccan highly, we booked it twice during our stay.Booking is easy, during breakfast you just ask one of the head waiters for a reservation and this is done in a minute.The Pastilla in the Moroccan restaurant is very good.
Service: Just one word = fantastic.They're always helpful,smiling,and knowing that they are working 7 days a week,a big thumbs up for the staff!!!! There were not that many babies at the hotel, but they were all treated as little princesses/princes.
Pool: Very big, and maintained very well.Yes there are guests who are letting their sleep to 'reserve' some loungers, but at this time of the year it was never a problem to find a good spot.When talking to one of the pool boys they would help you to find a good spot, and as always a tip always helps (even a small one)
.Animation team was great ,not too demanding for joining certain events, they respect your privacy.
Grounds: Garden was great and maintained meticulously, yes there are cats but they are never 'hassling' anybody, they are being fed by the hotel staff.About the frogs, yes we saw some and heard some but nothing to complain about.
Weather: even in October we had days of 35degr C, it cools rather quickly once the suns sets, but a sweater does the trick.Never had a drop of rain, although before leaving home I checked BBC and Wunderground and both predicted some rain.....According to the staff they only have 2 weeks of rain per year and the winter temperature is around 23degr C.
Marrakech:
We took the hotel shuttle bus (free of charge) to the city center.This is a must !!!!It is so chaotic but at the same time so fascinating to see the square during the day acting as an open air circus attraction, and changing during the evening/night into a big open-air restaurant. The souks are impressive, but watch out for your belongings.... If you can take a horse carriage and make a tour through town.We paid €30 for the 4 of us for an hour guided tour.T For the taxi back to the hotel we paid 150dirham (€15). For some it can be a joyride, for others it will be a frightening experience, but one cannot forget that you are in Africa and that they use other driving standards.
At noon we had lunch in a riad turned restaurant called Dar Timtam, which is located inside the souks.Outside so hectic, inside so peaceful.And BTW very good food for a very reasonable price, we paid 250dirham for a 4 course menu.....Highly Recommendable.

So far a lot of positive points, but if I have to put a negative point to paper then it would be the smelly-noisy-dangerous petrol driven golf carts used by the lobby-boys and garden staff. If I could make a recommendation to the management then please 'go green' and change them into battery driven vehicles.

But having said that, we can only recommend this hotel. Another fabolous week at a Riu hotel.

Room Tip: If you want a quiet room,ask for a room in block 4000.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lembii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 20, 2012

We stayed at this hotel at the End of September beginning of October for one week. This was our first holiday as a couple (without the children) and we had a superb time. We met some lovely people around the hotel, special mention to Keith and Emma (good luck), and Michael (Sorry about Eddie) and his Mum. All lovely lovely people.

We arrived, as many, late at night and were ushered to the restaurant for something to eat. We were pretty shattered by this time so didn't really feel like hanging around to eat but actually were quite grateful for it in the end. Check in was very efficient although directions to the room could have been better (they were pretty non-existant) but we did get there in the end. We stayed in the 2000 block which was well away from the main complex, which made for an interesting walk after a few too many!! The room was spotlessly clean and large compared to rooms we have stayed in before. The seperate toilet and bathroom was a bonus at times. There was plenty of storage space, a free safe and fridge. There was also plenty of surfaces to leave stuff too. The television had a good selection of channels if thats what you want. I like to watch the News in the morning and was pleased to see BBC News available. We also had a nice bottle of Champagne waiting for us to celebrate our wedding anniversary.

Food was superb throughout, we could never not find something to eat, but then we are not fussy eaters. It seemed there was even plenty of choice for fussy eaters too. Staff in the restaurants were absolutley superb, very friendly and always doing all they can to help. Some were on the "cheeky" side which didnt bother us in the slightest, maybe some could take offence at this?

Drinks in the bars were also good. I dont know why people are complaining about the strength? My wife drinks Bacardi (although its not bacardi here as in other AI hotels) and would ask for either two Diet Cokes to weaken it down or ask for a weak one!! IMHO They were very generous with the free poured alcohol. I would drink Whisky Sours which as many have said are premixed (on-site) all you have to do is ask for a long one with extra whisky and they will happily oblige. After a while just ask your regular barman for a "special".

The cats are really not a problem unless you let them be. We were never bothered by them We never saw a cat in the dining rooms, a couple in the lobby areas and they only hang around the outside eating tables if you feed them. We only saw one begging at the outside table after the couple sitting there had fed it previously. Not a problem at all.

The frogs are also no problem, they became a bit of a running joke with us in the end. We had a frog on our patio every evening (bar one) which ended up being named "Gregory". I cannot understand why people could moan about something that occurs naturally in this kind of setting.

All in all we had a fantastic time at this hotel, we would return if there wasnt so many other places we would like to see and would definitely reccomened it to others.

Room Tip: Block 2000 are a good distance from the main block.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steele_Long_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

We were 4 girls on holiday celebrating a 'special' birthday. We could not have asked for anything better..... Hotel, staff and weather was great. We told reception that we were celebrating and when we went for dinner that evening, we were greeted with a decorated table, champagne & birthday cake.

Thank you Riu for a truly wonderful experience and hopefully will return again sometime

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shropshire,England
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

Have stayed at Riu Tikada in Agadir. This hotel as good,if not a little better.
Food plentiful- too much good food for my waistline.
Staff friendly and helpful- my wife had a sore throat and when I asked for a glass of wine so I could take it to our room as she was ill ;, the head barman arranged for a bottle to be taken- exceptional service, and I think it was beyond his remit!
Did not have a problem with flies in the dining room, unlike Gillian,s report, but they were bothersome around the pool bars -some Insectocutors would be useful .
Twenty minutes from Marrakech centre, but there was a free bus laid on at intervals throughout the day - 100 dirham taxi fare if required. Only niggle was the shampoo in room was in cheap sachets- more 2 star than 4 star,but we brought our own.Beds were hard but perhaps this is the Moroccan way.Pity there were no double beds.but they moved us to a garden room when asked, as my wife has trouble climbing stairs.

We will go to a Riu hotel again with all inclusive, the best way to holiday.


.

Room Tip: All are a walk from the restaurant/lobby/bar area.We found rooms from 1001 were marginally closest.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robert i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Tikida Palmeraie

Property: ClubHotel Riu Tikida Palmeraie
Address: Route Fes, km 6 | Annakhil, Marrakech 40007, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #102 of 494 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Number of rooms: 388
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