I travelled with my husband and my two young children and my sister and her family, we had a great time and experience. As I was travelling with children, I was at one point very worried after reading some of the reviews, but I can assure you that being a mum of two, this hotel was much more than expected. The hotel was about 15 minutes drive from the airport, which I had arranged prior to arrival and cost 10 euros for a big car to accommodate 7 of us (this was going to cost £100 as a hotel transfer whilst booking the holiday, we opted to book privately). We had booked two double rooms, half board. First impressions were good, we had a warm welcome with friendly staff, the children loved the fish in the reception area. After completing the necessary paper work, our bags were taking up to our rooms, which were very clean and of a high standard. Although our rooms were both double rooms, they did differ, they both had balconies and had a great view of the mountains, but ours had a fridge and the other did not, the wardrobe differed and maybe one or two other small things. Bathrooms were clean, shower over the bath, clean and sufficient towels, toiletries provided, what more can you ask for! Rooms were air conditioned and it was working fine. As we booked half board, we went down for dinner and it was a Moroccan buffet, the theme varied each day, there was more than plenty of varieties of food, from hot meals, to salads, to fruit and a large range of desserts. The only drawback was that there was nothing to drink included not even water, you had to purchase this separately, and we soon learnt that this was the case in all of Morocco, not just in the hotel. We travelled mid February and the temp was 21 degrees in the day and around 10 degrees in the night, it was comfortable and a change from the cold British weather! The following morning we went for breakfast, which was served between 6am - 10am, this was also a buffet with some hot dishes and a chef cooking fresh flat breads, which were really nice served with honey. There was plenty of choice, cereal, juice, bread, jam, butter, tea, coffee, yoghurts, I could go on...., we were leaving for a trip to the Atlas mountains that day, so were in a bit of a rush, but the hotel tourist advisor was keen to speak to us, she was also very keen for us to cancel our plans and book through her, but we did not. We did however book two other trips with her recommendation, one was to Essouira and one was to a local attraction Chez Ali, I would not recommend Chez Ali, it is a tourist trap and a waste of money. The hotel had its own money exchange facility, and the rates were good, we used this to our advantage. The weather was not the best for the outdoor pool, but the children did manage to go for a quick dip one afternoon, and upon request more towels were provided, it was nice just to sit on the roof top besides the pool. All the staff were helpful and very warm towards the children, the restaurant staff always welcomed us and served with a smile. The hotel was a little out of town, but really not that out, bus stop was about 5 minutes away and easily found, cost 4 dirhams each, kids free, it went to the Medina past the new town, it was clean and the drivers were always helpful, used this service a few times. Upon checking out we were surprised by the bill for taxes, which we were unaware of, you are charged a local tax and a tourist tax, per person, per night, just something to be aware of! Overall, I don't know what people had expected, but we had a very pleasant stay, the hotel and rooms were kept clean and tidy, staff were helpful and polite, we were very satisfied with our stay, and would recommend it to anyone.
- Official Description (provided by the hotel):
- Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco. ... more less
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- Also Known As:
- Imperial Plaza Marrakech