Stayed here with my husband 9-12 September as a base to explore Marrakech . The riad is nicely decorated and the staff are welcoming .
We booked a transfer with the riad from the airport at a cost of 15 euros for both of us which was reasonable . If we had taken a taxi I'm sure we would have paid alot more and this would have entailed getting lost .
We got our room at a really good rate (orangerie room ) . It is compact but is fine for a city base . However , there is no door to the bathroom . It's a small room so be ready to get intimate or agree with one another to leave the room when the other needs privacy . I nor my husband propose to get that intimate to be honest and like that element of privacy . I really don't see the point in having a curtain ( see-through bit of cloth ) as a partition to the bathroom in 2012 . If its for ambiance then it adds very little and a simple sliding door would add more comfort and convenience .
Breakfast was ALOT of bread . You get an omelette on one day and after that a yogurt or a cream cheese to eat with your large amounts of bread . The option of a boiled egg each day would have been nicer .
The riad is based in the Bab Doukalla part of town which is very busy and hectic . Great area as a base as its about 15 mins walk to Jamaa El Fnna sq and the medina .
On the second night we told staff that our air con had stopped working . But instead of saying they will check to see what the problem was , I was oddly told "No, it's working !" . Mm ok .... ?
A word of caution : contrary to what it's website says and facilities info given on various sites such as Booking.com - it DOES NOT have a safety deposit box in the room ( our one anyway ) and DOES NOT have 24 hrs reception . So either leave your cash and passports in the room unsecured or carry them like us and dont fall short of water at 2am when the air con stops working (allegedly ) because there will be no one to get you some water from their fridge .
On the whole , stay was ok but room for improvement in small areas that would really better the stay .
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