The owner of the riad,Abi did everything possible to make our stay in Marrakesh such an enjoyable experience. He was always just a phone call away day or night should we need to ask him for help or advice . The riad is staffed by Abi's family who adopt the same helpful attitude as he does. His niece ,Zaza did the traditional moroccan cooking which was truly delicious. We only ate ouside of the riad one of the four nights we were there. The service was first class and we were made to feel special. We certainly felt the riad offered excellent value for money.Abi took time to chat to us about the moroccan culture and lifestyle . The riad and its staff in our opinion was faultless. We have never stayed in a more hospitable hotel
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The taxi picked us up at the airport on time as arranged by the riad but cost 150 dirhams, this was a bit off as should hav cost around 50!.
Riad was nice and good vvalue for money and hosts couldnt do enough for us, rather than right an essay I will list the good/bad points.
GOOD POINTS
Kind and attentive Hosts
Clean/Nice Rooms
interesting lively location
good price
BAD POINTS
smell of sewage permeates riad when it rains.
very poor english
food was awful
plumbing is primeval
When we arrived at riad we were met by ABI, he then presented us with bill and insited we pay immediatly, we refused and advised we would pay at end.
Another issue we has was on the 3rd night of our stay we were asked to change rooms as they had a plumbing issue, this we did not mind as thee things happen so we moved all our things to the new room, when we got there we asked if we could stay in the new room for the rest of week, this was agreed. We went out the next morning to oasiria and upon our return we found our room empty and all our stuff gone, they then advised they had moved us! we were annoyed as they had not asked us despite us leaving at 10 am and waving goodbye to them, they had my mobile but did not call. We complained about strangers going through me and my daughters things and moving them all to another room but they could not see what our problem was.
Aside from this incident they were lovely but did have a rather cavalier attitude to customer service.
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We had a really difficult time finding Riad Awinati. A taxi driver dropped us off outside of the medina walls and off we went with roller bags in tow. Luckily, two kind young men helped us find the riad, but without them, we'd have been lost. Once there, however, it becomes clear what a great location this place is actually in--close enough to the main square to walk but far enough away for peaceful nights. The couple who run the riad were wonderful--so kind and helpful--and our room (the turquoise) was nice. Breakfasts were basic but okay. Overall, a good place to stay in Marrakech run by two truly wonderful hosts.
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My husband and I stayed at the riad our first 2 nights in Morocco. Our hosts were very welcoming and extremely helpful. We ate dinner on their rooftop deck (a great place to relax) 2 nights, and the food was some of the best we ate while in Morocco. I definitely recommend staying here. It was a peaceful oasis in the hustle and bustle of Marrakech. La Kasbah is a bit more calm than around the square.
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My girlfriend and I stayed at Riad Awinati in March and absolutely loved it! In décor and amenities Awinati is comparable to other riads I have seen and stayed in. It is conveniently located in the Kasbah district which is a short and relatively simple walk to Djemaa el Fna, the souks and most of the other sites. However, what made Awinati a real gem was the hospitality and service of its caretakers Halima and her husband. They were always available and more than willing to help, from the tea we were offered upon arrival to the suggestions and guide they provided. My girlfriend and I actually had a 24 hr flu during our week stay and Halima went out of her way to help us by preparing special meals, bringing us a constant supply of bottled water, and making trips to the pharmacy (on her time off!!) I can’t say enough about Riad Awinati and especially about the people that make it such a great place.
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We have stayed at the Riad Awinati for 5 nights in the middle of May. This place is wonderful, is located in a very convininet location, in the Kasbha only few minutes from the main attractions. They gave us the nicest room, a lovely suite wit a canopy bed, a little sofa and a typical bathroom with a very large shower. The room was very clean and tidy. We want to thank very much Halima and her Husband Nour for taking such a good care of the Riad and the guests as well as Mohamed, the night porter, very kind too. But especially Halima, she is the best, so sweet and kind, she prepared for us every morning a wonderful breakfast on the terrace, and we were always late!!! What we will never foget is her "Lemon Taijine"!! we had dinner once and she prepared a woderful dinner just for us, a maroccan salad, very nice and fresh, the best taijine we have had in all our trip and an orange salad with cinnamon, the table was decorated with flowers and candles, very romantic. We really suggest you to have dinner there at least one time. We really hope to be back soon, thank you!
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A decent walk from the main square (20 mins), in the kasbah at the very south end of the medina. Near the Saadian tombs.
Great place, the room was lovely, light and spacious, the manager was fantastic - very accommodating. It was cheap. Great roof terrace. Easy to find, main road. Pretty quiet, could hear the call to prayer, but only if I was awake and not very loud.
No one speaks particularly good English, but good enough for most things.
Was a bit annoyed that they gave us a twin room when I had requested a double. And they thought we booked through someone, when I had I booked direct with the owner. However we mentioned our surprise and the guy went and checked and then offered us the double downstairs, which the owner was in (leaving the next day). On balance we declined, the room looked darker, less private and we wanted to get changed and get going! So stayed in the twin.
Our room looked like a kids room, with cats on the bedspreads, and the beds were hard as rocks. Seriously, were they concrete?? but that was the only complaint! It was light, airy, lots of shelving (in a cupboard, so could shut away the mess), bathroom was nice, the only riad we stayed in where the bathroom didn't smell! Lots of room to put things in the bathroom as well, decent shower in a separate cubicle, lots of towels, face cloths even!
Breakfast was OK, no fresh OJ though, disappointing in the orange capital! Pastries were great one day and stale the next. But those were the only complaints there.
The riad itself wasn't as ornate as others. Seemed quite new.
Offered to pick us up from the train station for 15 Euro, which I thought was very steep, so we declined (knew where we were going by then) and got a big taxi for £5. Took their taxi to the airport for 15 Euro and probably shouldn't have, it was only 15 mins. But it seemed easier and we weren't sure on prices / distance.
All in all, for the price, I would thoroughly recommend, as long as you are aware that you're a little way from the square.
Also, had a great meal at Kosybar - pricey (London prices), but a break from cheap Moroccan if you need it and serves alcohol! Nice wine, great food. Moroccan, sushi and western. Highly recommend. Kitchen doesn't open til 8 and worth booking.
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