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“Be sure to pack handwipes”
Review of Riad Kenzo

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Riad Kenzo
Ranked #275 of 1,160 Marrakech B&B and Inns
Certificate of Excellence
Reviewed May 18, 2011

We stayed four nights in the Iris room which is a lovely space on the rooftop terrace. Unfortunately, after a one night trip to Essaouira we returned to Riad Kenzo for our final night before our flying out to find that the Riad had no water. We informed the staff and after waiting a while to see if it would be fixed, headed out for a last stroll through the city. When we returned we were told the water was working again, but in fact it was not. We were told it was a problem throughout the medina and "insallah" it would be working by morning. No apology, no offer of a discounted room, and most importantly, no offer to supply us with water to at least enable us to wash our hands. My fiance had to go back out and buy water for handwashing. As we were flying out the following morning and had already paid for our ride to the airport, I felt lucky that we had any dirham left to allow him to do this. I've traveled to many different countries, including a number of other countries in Africa (sub-Saharan though) and have never had to purchase my own water for basic hygiene. The rest of the stay was fine, but this was an incredibly off-putting end to the visit. Had it happened one of the first two (pre-booked) nights, I would not have extended our stay.

  • Stayed: May 2011, traveled as a couple
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Thank June7285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadkenzo, Gérant at Riad Kenzo, responded to this reviewResponded May 19, 2011
Google Translation

Que dire????, Eh oui nous ne sommes pas magiciens........Quand une coupure d'eau intervient au niveau d'une ville que ce soit en Afrique, en Europe ou en Amérique, que faire????????????
La Direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (172)
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47 - 53 of 173 reviews

Reviewed October 6, 2010

just a few minutes away from the main square (Jemaa El Fna), great service, beautifull place (magical) and complete serenity (silence, birds...) in the middle of the choas from the medina; super!!

  • Stayed: September 2010, traveled as a couple
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Thank Brigitte v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2008

We (4 adults and a 11 year-old child) traveled to Morocco August 2008 and stayed at the Kenzo Riad while visiting Marrakech. We booked the place from espace-maroc.com and chose the place based on the photos, the information and the price. Well, everything was as good as it looked and even better. The place was safe, very clean, and very tastefully decorated. We booked rooms Neroli and Rose de Damas on the ground floor. They were not very spacious and a little noisy but that was not a problem since we only stayed a few hours in the room. The garden on the other hand was cool, very green and a lovely place to spend time. The pool was small but the best choice after a tiring day at the Medina. The breakfast very rich and different from day to day. The service was kind. The terrace was great at the early and late hours, very hot during the day. The access to the place was about 5 minutes walk from place Riad Larousse where you can get by taxi.
Overall a very satisfying place to stay, price included.

  • Stayed: August 2008, traveled with family
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2  Thank atfos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

  • Stayed: September 2017, traveled with family
    • Value
    • Sleep Quality
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Thank Dearbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

Room Tip: Non prendete le stanze al piano terra, pena la privacy e le blatte.
  • Stayed: August 2017, traveled as a couple
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    • Cleanliness
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Thank guendafaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
Google Translation

  • Stayed: August 2017, traveled with family
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    • Cleanliness
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1  Thank Chiara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2017
Google Translation

Room Tip: Je vous conseille la chambre la plus spacieuse au 1er etage
  • Stayed: May 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jagerteamnancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kenzo

Address: Rue Sidi Abd el Aziz Derb Cinco no 4 | Riad Lâarouss, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
Ranked #275 of 1,160 B&Bs / Inns in Marrakech
Price Range: $37 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riad Kenzo 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
Magnific and authentic riad in the heart of the medina of Marrakech, just a step from Koutoubia and from place Jema El Fna. Seven rooms richly decorated and fitted out in the respect of the Moroccan traditions. The terrace offers a fantastic view over the historic heart of Marrakech .The souk is on the step of its door for better and fast to get lost there. ... more   less 
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