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“I enjoyed it very much..” 4 of 5 stars
Review of Eden Andalou Hotel Aquapark & Spa

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Eden Andalou Hotel Aquapark & Spa
Ranked #276 of 505 Hotels in Marrakech
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I enjoyed it very much..”
4 of 5 stars Reviewed November 8, 2013

I have just got back from staying three nights at this hotel. Would def recommend staying here esp all inclusive..

The hotel is very nice..clean..the staff are very friendly.. the customer service is great.. the food was top notch IMO.. probably the best i have eaten in an all inclusive.. the two pools are of a very good size and overall the hotel looks lovely.. me and my wife had no problems from the minute we got there.. got our wrist bands strait away and were shown to our room strait away.. i must point out we don't drink alcohol so can not comment on the alcoholic drinks but the fizzy drinks were not watered down at all..

The Hotel is a 20 minute drive from the main market but they have shuttle runs every hour for free.. the shuttle run does finish at 8.30 and you will need to catch a taxi back which is about 150DH.. but it is quite nice being slightly out of the hustle and bustle..

I would also recommend you book a transfer from the airport to hotel in advance with the hotel.. it costs us 180DH..

One negative i would say is that they could play a better selection of music lol.. it wasn't great but that is something small in my opinion compared to all the plus points..

All in all a very good experience and would recommend to others too.. Marrakech is a great city with some great sites.. the seesha places you need to search for but they are worth checking out for the experience and i would recommend a visit to Montecristo.. food bar and seesha.. not cheap but def a great place to visit.. doesn't start getting busy till 11 so would go around then..

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jwned_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
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Northants
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed November 6, 2013

Arrived at airport and unfortunately they charged us 300 Dirhams (£37) to get to hotel. It was only 120D to get back at end of holiday! Hotel has 2 extremely large pools, not heated but still lovely. Plenty of comfy beds round pool. Rooms are very large. Bathrooom had a shower, separate bath and twin sinks in it. Food was quite repetitive but delicious. Staff very kind and helpful. Definitely a place to visit for a quiet break about 15 mins from the main square. Shuttle bus runs 9am to 8pm free of charge from hotel. A taxi will only cost you £10 one way.

Room Tip: We were in room 108 on ground floor next to pool and it was perfect as you could nip to bar and brin...
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank HC1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACI_1987, Propriétaire at Eden Andalou Hotel Aquapark & Spa, responded to this review, November 9, 2013
Dear customers,
The entire staff of Eden Andalou joins me in thanking you for taking the time to share your opinion with the readers of this site.
We are proud to have obtained your satisfaction and look forward to your next visit to the Eden to thank you in person.
Many Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2013

Highly recommend this resort. Please be aware however that in Morocco there is a tourism tax. Of 35 MAD a day per guest. Alain and Toto and all of the entertainment team really deserve a mention, they work very long hours but are ways cheerful. The waiting staff are exceptional. The food is good but after a few days can become a bit repetitive. Overall a great holiday but one of the barmen in particular was rather sullen and it was almost as if he was pouring drinks like they were coming out from his own budget. He smiled mostly at us on the day we were leaving, possibly expecting some Dirhams. Marrakech itself was exactly how we expected it would be, go with a strong spirit for saying non or no very politely and get a very good guide as it could be rather daunting to a novice traveller. Would visit this hotel again. Maid service was great, lovely polite cleaning team for whom nothing was too much of a problem.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank fonny65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACI_1987, Propriétaire at Eden Andalou Hotel Aquapark & Spa, responded to this review, November 9, 2013
Dear customers,
The entire staff of Eden Andalou joins me in thanking you for taking the time to share your opinion with the readers of this site.
We are proud to have obtained your satisfaction and look forward to your next visit to the Eden to thank you in person.
Many Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marrakech, Morocco
1 review
5 of 5 stars Reviewed November 4, 2013

We had a great time here, the food is delicious, it's not annoying at all 'cause the animation is good , food are various so good and international we really love moroccan food and in eden andalou we're served , my parents really love this hotel because he is impeccable and he had kids club with samira but the favorite animator for us are kali. We will come back an other time

Room Tip: All room are perfect so just come in eden andaloum
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Fadi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACI_1987, Propriétaire at Eden Andalou Hotel Aquapark & Spa, responded to this review, November 20, 2013
Dear customers,
The entire staff of the Eden Andalou join me in thanking you for taking the time to share your opinion with the readers of this site.
We are proud to have achieved your satisfaction and look forward to your next visit to the Eden to thank you in person.
Thousand Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wells, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 2, 2013

We have just returned from the Eden Andalou in Marrakech. As a family of 2 teenage girls and a 6 year old girl. I wouldn't say it was a 5* hotel, more 4* and we are just being a little picky. The olnly downside's for us were the swimming pool was freezing cold, to the point we couldn't enjoy a dip, although it didn't seem to deter our youngest and our shower in the room was clogged with limescale, therefore its flow wasn't brilliant, although hot enough.

The free shuttle bus into the centre of Marrakech was really handy and we used this on a couple of occasions to see the delights of the market square and take a tour of the city. Well worth a visit. The food was good and varied and the staff seemed friendly enough. The weather was a little mixed but on the whole around 27c. Yes there are lots of flies, but hey!! it's North Africa, what do you expect....Overall a nice half term break for the family on the outskirts of a busy city.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed October 30, 2013

Lovely place , great place for kids . Entertainment staff very friendly, helpful and intuitive.
ALAIN has been outstanding in looking after us and daughter who said she had had her best holiday ever( thank you Alain).

However far from town especially if you want to enjoy the night life of Marrakech last transfer is at 20:30.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julio115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 28, 2013

I have to say that Toto Nizar Samir kali and Alain are the most friendliest helpful staff ever !!! They helped make our holiday perfect ....the hotel was very clean and all staff were kind and pleasant ...Marrakech town was amazing ..we had argan oil made in front of us ...couldn't get fresher than that !!!! The locals were very friendly and there was lots of interest in the town ....I would definitely come back

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mairrobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Andalou Hotel Aquapark & Spa

Property: Eden Andalou Hotel Aquapark & Spa
Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#143 Spa Hotel in Marrakech
#159 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Official Description (provided by the hotel):
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez, the Atlas restaurant, first floor, Mimosa, open alternately. The Bougainvillea is a bar for All in and Jazz Bar and extras for those who want to do more fun. Adjoining Aquapark offering over 17 slides and attractions (open from 01/03 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong. Mediterranean, Moroccan and international cuisine are served in the 3 restaurants, 1 of which offers an Arabian-Andalusian orchestra. Enjoy a drink in the Esplanade Jazz Bar or the Piano bar and an American breakfast is prepared every morning. Eden Andalou Aquapark & SPA also has a heated indoor pool and an aqua-park with a supplement. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel & rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from the city centre and Jamaa El Fna Square is 5 km away. ... more   less 
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech

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