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Riad Elizabeth
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Reviews (472)
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Reviewed December 24, 2009

Marrakesh is an amazing city - the sights, sounds and experience is unlike anywhere else we have been. Our trip there was made perfect by our stay at the Riad Elizabeth - the Riad is beautiful with stunning rooms and a fantastic location, John and Elizabeth are wonderful hosts who go the extra mile to make sure their guests are looked after and get the best out of their time in Marrakesh. From guiding us through the souks (and providing a map so we could find our way back again!) to booking restaurants and an amazing 'hammam', nothing was too much trouble. We can't speak highly enough of our experience. :-)

  • Stayed: December 2009, traveled as a couple
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Thank steffsurfuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2009

We had a fabulous time in Marrakech and enjoyed our stay at Riad Elizabeth, however, there were a few niggly issues that need ironing out.
Firstly the positives - communications for booking and arranging transfers etc couldn't have been been better, the riad is beautifully restored and is tastefully decorated, it's in a good location for the souks and is easy to find (once you've been shown the route!), the owners were very friendly and helpful in booking tables and a spa for us and in terms of value for money it's great.
However, I agree with the previous reviewer that the towels have seen better days and the rug in our room could have done with a good hoover. My bed was also very saggy indeed and most uncomfortable. I also mentioned to the manager a couple of times that the bedside light wasn't working and this wasn't resolved. Our room was pretty noisy as you could hear the tables and chairs on the roof terrace being moved around and every conversation taking place inside the riad - but to be fair, I think that's probably something that you'd find in every riad.
We ate in the riad twice and were served the same meal each time - delicious, but a bit of variety would have been good. The honesty bar was a good idea, but it would have been nice to know the price of what you were taking.
All in all, I would recommend Riad Elizabeth - but I hope they sort out the little issues.

  • Stayed: December 2009, traveled with family
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Thank RuthieR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2009

From the moment we arrived slightly shell shocked in Marrakech John and Elizabeth made us feel very very welcome. Nothing was too much trouble for them from the tour to the central square or booking a hamam for us. There were only one slight problem, the light in the bathroom was a bit tempramental, so a visit to the toilet in the middle of the light by candle light was a bit exciting. Other than that a great place and I will be recommending it to my friends. Thank you :-)

  • Stayed: December 2009, traveled as a couple
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Thank willen123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2009

At the risk of sounding boring, after all the wonderful reviews we have read of Riad Elizabeth, this place is truly wonderful. The owners are exceptionally kind and helpful...even answering my (many) questions prior to the visit, and sorting out all our trip and restaurant requests.
The Riad is gorgeous, and John and Elizabeth do their very best to make sure you feel looked after. No request was too much trouble. The other guests were all really friendly too, and and spanned all age groups.
I cannot recommend Riad Elizabeth too highly. We will definitely be staying again if we return to Marrakech, and I have already been advising all my friends and colleagues to visit.

  • Stayed: November 2009, traveled as a couple
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1  Thank delliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2009

My wife and I stayed here on a week long trip in Morocco. We stayed 4 nights in Fes and then 4 in Marrakesh, 3 nights were here at Riad Elizabeth.

Pros: The Owners (service!), Rooftop Terrace (an oasis in the city!), good value for money
Cons: Location, Aged Linens, Some Love It or Hate Style

First off, the owners, John and Elizabeth helped us plan our trip from start to finish. We were booking everything last minute and were having some issues finding nice places without spending a fortune. Elizabeth went well beyond what is expected and indirectly found us our lodging in Fes (see the riad, "Dar Melody"), found us another riad nearby for a night we couldn't stay at Riad Elizabeth, gave us a guided orientation in the souks, and much more. The other staff didn't seem to interactive much with the guests, except when serving breakfast.

The roof top terrace here was truly an oasis in heat of Marrakesh. There are sun loungers, café tables, and a circle of sofas/chaises in one corner around a fireplace -- many comfortable places to relax! There is an honesty bar with very cold drinks (a rarity here!) at very reasonable prices. One night we opted to enjoy the open air of the roof top and discussion with other guests versus finding a restaurant outside the riad.

Our room (Francesca was the name of our room, I think) was nice. The bed was comfortable, it had a great air conditioner, and ample closets (one with small safe.) The bathroom was similar to others we had in Morocco -- simple, on the small side, and with a stand-up shower in the corner. There was plenty of water pressure and hot water. One negative: both the sheets on the bed and the towels looked and felt a bit worn -- the sheets had some slight discoloration and the towels were getting thin in some spots. The rug in the bedroom looked like it needed a good cleaning. Given that Morocco has some serious water shortage issues, an ethical traveler should probably overlook this -- but we didn't have this issue at the other places we stayed.

The location of the riad is good and bad. It is very near a few major attractions (especially the Ali ben Youssef Medersa) and in a quiet area. The souks are between the riad and the big square (Djemaa el-Fna) -- we found that during the day when the doors were all open to the souks, getting between the hotel and the square (and many of your guidebook dining options) was easy. At night, though, the doors to the souks close in some places and it becomes more difficult to get around. Add to that the problem that as soon as you look the least bit confused or consult a map, you will be plagued with several youths who claim to know where you are going and the best way to get there. This was a considerable aggravation for us -- the kids don't take "no" for an answer and became increasingly aggressive with their tactics. We were told several times that way we were going was "closed" and that we couldn't get through only to find that was exactly the way we needed to go. I think the owners of the riad recognize this as somewhat of an issue and make a notable effort to arrange dinners at night and transportation to and from the riad. They made good recommendations and in general, we had good meals.

The overall styling of the place was modern and had some interesting touches here and there. Some of these, I liked and my wife hated -- others were vice-versa.

All in all, a great value for money, great service, great roof top, and everything else is average or better. Recommended!

  • Stayed: October 2009, traveled as a couple
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Thank KeptMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadelizabeth, owner at Riad Elizabeth, responded to this reviewResponded November 29, 2009

We would like to thank you for all the positive remarks made about Riad Elizabeth.
We had already scheduled a linen buying trip, though all the sheets and towels are only 18 months old, we realise that they all need replacing.
The youths that are in all areas of the Medina looking for an opportunity to make money as unofficial guides can be very annoying, we have taken on board these comments and have arranged a meeting with the person responsible for our quatier, along with the chief of police, who will certainly have a strong word with the local children in order to put a stop to this practice.

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