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“Character with flaws!”
Review of Riad Sidi Ayoub

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Riad Sidi Ayoub
Ranked #412 of 1,154 Marrakech B&B and Inns
Certificate of Excellence
Ipswich, United Kingdom
Level 5 Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Character with flaws!”
Reviewed February 12, 2013

This Riad has had fairly mixed reviews recently, some glowing, others highlighting deficiencies/problems. This was part of an AA Getaways break, for four nights. First the positive aspects. It has plenty of character as it was formerly a palatial dwelling. Typical Moroccan decor in all areas, including the rooms, which were clean. A good location (approximately fifteen to twenty minutes from the Jemma El Fnaa square). It is hectic with plenty of local traffic (vehicular and human, watch out for the mopeds down the small lanes!). Personal sevice from the staff. Pretty central courtyard and limited but quiet top floor sun-bathing areas with views of the distant Atlas Mountains.

Now the drawbacks. Despite the fairly central location it is hidden down numerous side alleys so not for the nervous or anyone lacking confidence/orieneering skills. However, once the journey to the Jemma El Fnaa square is completed it becomes straightforward. We had trouble in transit from the Airport to the Riad as the Taxi can only travel so far before walking becomes a necessity so no door to door drop-offs! (member of staff had to walk ten minutes to meet us). The rooms are attractive but facilities are spartan (our first floor room had subsidence-sized cracks in the bathroom!) The bath is lower than Hip-size with no plug and no shower holder to it is a DIY job. Few toileteries. No heating (the A/C unit provided tepid air but in Winter temperatures are below 10 degrees so we felt cold. Complaints received little attention. Breakfasts were parsimonious (one bread basket, one hot dish of pancakes or Moroccan equivalent and three preserves plus butter) Orange juice and Coffee or Mint Tea (Coffee was excellent) That was it! The temperature in the Hammam was tepid. It consisted of a small first floor room with bowls, bucket and water supply and the ground floor whirlpool was out of commision and poorly lit. Sleeping was problematical as any noise made by guests reverberates around the central courtyard. Dog barking competitions were commonplace at night!

Overall improvements are required at this establishment but if you want traditional accommodation with friendly service without any luxury frills within striking distance of the main sites of the old town you may find satisfaction.

Room Tip: Higher floors may be quieter. Some rooms have four-poster beds.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank sbruce912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Bristol, United Kingdom
Level 5 Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 15, 2013

I stayed at this Riad for 4 nights with my daughter. It was part of a package booked through the Guardian newspaper. It is a beautiful, traditional building in the Medina, 15 minutes walk from the main square. This was good because there were few tourists so we weren't hassled. All the local people were lovely and when they offered us directions they were just trying to help us because they thought we were lost - they weren't trying to be our 'guide'. We were met from our transport from the airport by Brahim, who seems to run it. He walked us to the Riad with our bags because it's not accessible by car. He is a charming man, a bit quiet and perhaps slightly shy. He doesn't speak English but we managed with my limited French. Mohammed, who speaks English, was there to great us and seems to pop in from time to time. We ate in the Riad on the first night (pre-booked) but it was very expensive; about twice the price of a meal in the restaurants and no choice. We had a starter of roast pepper salad, a good lamb and vegetable tagine and fruit. One reviewer has commented that there was no wine available, but this should be expected. It is a Muslim country. There wasn't any alcohol on sale in any of the bars and restaurants in the main tourist area. There doesn't seem to be a cook on the premises so I think the food was brought in. Our first room was on the 2nd floor and very cold as it didn't get any sun and the heating didn't work so we asked to be moved. The rooms on the 3rd floor are best and you should ask for one that faces the sun. This had a heater but we couldn't work it - and neither could Brahim. He spent ages fiddling with the remote control and clearly didn't have a clue. This was strange as I couldn't understand why the owner/manager (??) didn't know how the heating worked. My daughter managed to work it out. Heating is really necessary as it's very cold at night and in the morning. I think it's possible that the management has changed since I booked and read the Trip Advisor reviews from spring and summer 2012, but I couldn't find out if this was the case. The dining room on the ground floor was also very cold with no heating, as was the lounge area so it wasn't comfortable to sit there. Our room was beautifully furnished because it felt genuinely Morrocan, bathroom also traditional with just a hand held shower which some people might find a problem. The second room was much nicer than the first so I was a bit put out that they gave us the poorest room when noone else was staying there. TIP: choose your room if you can. The communication issues meant that they weren't able to give the best customer service which was fine for us as we're quite independent. We did feel very safe and protected by Brahim, who would have walked us to places if we needed and gave us a map and directions to the main square. We heard the call to prayer at around 5am but I quite liked it and didn't find to too loud. However, we felt priviliged to stay in such an authentic and lovely building. It was very clean and well maintained

Room Tip: Choose a room on the top floor as that gets more sun. Make sure you know how to operate the heater b...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 22, 2012 via mobile

This was part of our stay booked through AA in Britain. Our Riad in Essaouira was amazing but alas this did not live up to that standard. It's a lovely building and they give you heaters in the rooms as it gets cold at night but there's no bath and we were woken up every morning by both the call to prayer and an excitable rooster, so bring pyjamas and earplugs!

The service was fine but they didn't recommend any restaurants or give us a map beyond a google map print out, an they don't have any info about the city in the Riad. If we come back to Marrakech we'll stay somewhere nicer and closer to the centre of town.

If the rooms are cheap, go for it. The service is pleasant and the beds are comfy - but we can do better and next time we will!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizziejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Godalming, United Kingdom
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 25, 2012

Our room was on the ground floor and was clean but very basic. The bed was two singles pushed together so their was no way you could get into bed form the side. he bathroom was very basic and the shower head had no wall fixing so you had to hold it in your hand.

The only positive point we had was that Mustafa worked hard to provide customer service.

Room Tip: Upstairs rooms seem better than the downstairs one we had which was clean but very basic.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey
Level 5 Contributor
52 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 25, 2012

the 1st to make is how to find the hotel. Not easy at all !!! It was quite a bit of a mission, but we did found it.
The person which welcomed us did seem quite surprise, but after showing the confirmation went ok.
Breakfast, interesting, they did bring different speciality everyday but as well, some baguette instead of morrocan bread which is nicer. And not really allowed of a refill, they don't really ask if you want too.
They do ask if you wish to eat in the evening in the riad, but we did not try, not sure they respected our choice.
At the same passed they were not as nice as when we arrived.
Be aware if you want to drink wine, they don't really appreciate it and they don't want to sell it to you, they just say no without an explanation.
The room we had which is on the ground floor was too the type of riad rooms, nothing special but normal size.
No brochures or leaflets in the room for tourists.
hope that will help

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwmbran, United Kingdom
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 2, 2012 via mobile

We (my husband and I and our friends) stayed here for three nights and had a great time. The rooms were spacious, well presented and clean. I had no trouble sleeping despite the 4.30am call to prayer, it was quieter than I expected and much louder in other parts of th medina! Breakfast varied daily but was a generally and assortment of bread, cakes and jams with juice and coffee. We ate in the Riad one evening and it was very good. We booked transport from the airport and this was a good option because the driver took us right to the Riad reception. We also booked a half day guide for our first day through the Riad and he was very informative and friendly. He should us the was from the Riad to the main square and it was easy enough to remember incentives we'd done it once. The walk back at night was a little 'hairy' but never felt threatened. The mopeds were the most dangerous part if walking the streets! Highly recommend this Riad!

  • Stayed October 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsChristoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2012

This riad made our trip to Marrakech. The welcome in the courtyard with its trees and fountain set the tone for the whole stay. The stylish and traditional architecture was quite extraordinary. The staff could not have been more attentive. The location means that you have to walk through the old city which was an experience in itself. The only minor problem is the lack of direct vehicular access, but don’t let this put you off.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Sidi Ayoub

Property: Riad Sidi Ayoub
Address: 113/114 Derb Al Arsa | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #412 of 1,154 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Sidi Ayoub 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Riad Sidi Ayoub Hotel Marrakech

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