Interesting to see so many five star reviews for this place. Not quite sure it's deserved...
Ok here's what you get=
A) a beautiful kasbah with excellent suites, well decorated and furnished. Comfortable, if the beds a little hard. Set in a olive grove in the middle of no where. It's wonderful.
B) a pool always at a perfect temperature and comfortable sun beds
C) towels for the pool and shampoo in your room.
D)wonderfully clean environment.
E) the manager is very helpful and kind
F) amazing hammam
G) free shuttle twice a day to the centre and they will always arrange to get you home by taxi
H) the grounds are beautifully tended and pretty. It is so peaceful here
What you won't get is:
A) SERVICE- honestly it's terrible. Ask for a coke or tea and you will get it an hour later if you are lucky and the waiter hasn't forgot. Nearly every time I had to go remind them I existed with only 2 other people around the pool. Then your coke will arrive and there is no ice. The waiters hang around all day and never come round to see if you need anything or clear. They are pointless.
B) a menu. You don't get one. You get what you are given. Here is an example of what was given me one night.
First course - cucumber purée in water in a bowl
Second course - tagine with veg and couscous with a tiny bit of dry meat
Dessert - three slices of orange with cinnamon
So we decided to dine in the centre of Marrakech
C) ice - they don't have any
D) gin - they don't have any
E) cocktails - sorry the guy who makes them isn't here
F) wine list is not good
G) No shower gel in your room or hair dryer
For me this place could be a five star but their food and service is just not good enough. They really need to address this and the experience would be amazing. The owners are a delight it's just a shame.
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- Also Known As:
- Kasbah Caracalla Marrakech
- Kasbah Caracalla Hotel Marrakech